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“Lovely hotel and staff”

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Craigmonie Hotel & Leisure Ltd.
Ranked #19 of 34 Hotels in Inverness
Hampshire, United Kingdom
Level 5 Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Lovely hotel and staff”
Reviewed 8 September 2013

Stayed for one night at the end of a coach holiday in The Hebrides. The hotel is in a lovely large house and the staff are very welcoming and helpful.

The hotel is located in a very quiet and green area on the outskirts, away from industrial estates.

The restaurant service was excellent as were the choice and quality of food served.
Bar prices were not high for an establishment such as this and service was very quick and friendly.

I look forward to further stays in this hotel.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lk2010a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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508 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Edinburgh, United Kingdom
Level 4 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 September 2013

I don't live that far away from the hotel... a mile at most but my friend was getting married here so Decided to get a room as a little treat. First of all.. The price paid was excellent. great value for money and an extremely spacious room, large bed and was to all respects clean.

We got in after a journey from newcastle decided to take a shower and the bath/shower did fill up with water it was like a mini paddling pool. The toilet did not flush properly and took 2 or 3 flushes just to get the toilet paper to disappear. As with the shower not really a big issue. especially with the price
we stayed in room 233, was nice, good view but didnt get a good wifi reception and had problem with shower drainage. I do not believe that this was a problem throughout the hotel and was an isolated incident

overall the hotel had a great atmosphere, the staff were helpful and friendly and the bar prices were reasonable. Would definitely stay again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonaMairead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kiryat mozkin
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2013

Lovely hotel, very traditional, really friendly staff with a hearty Scottish breakfast. Rooms are excellent very clean and comfortable. Relaxing bar and lovely pool. 10 mins walk into centre of Inverness

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Margarita F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 6 Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 4 August 2013

Used this hotel as a pit-stop for going to The Black Isle show. Lovely welcoming hotel. Nice room on the top floor, quiet apart from the slamming of other doors due to them all having closers on them.
Hotel made our dog very welcome and from the top floor we would walk down stairs and out a side door to take him out to save going through reception.
Didn't take long to walk to the castle in the town centre. Lots of nice pubs and hotels close by for a drink too. Great park around the corner for exercising our dog.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shona3003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 5 Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 August 2013

Having stayed at this hotel numerous times over the last few years. I can not praise it enough,
I must have over the years stayed in every room in the hotel ranging from the single rooms to the suites, and have never been dissapointed.
The Spa is slightly small but the most people I have seen in it at a time is about 4 it is perfect for relaxing in after a hectic day.
the food is very good and varied and if you want something different you only have to ask. All the staff are friendly and helpfull.
The hotel is situated an easy 10 min walk from Inverness castle and the town center.
As for it being tired I would prefer to say it has character,if I have a choice this is the hotel I stay in.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank alan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level 6 Contributor
178 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 2 August 2013

The Craigmonie is in a quiet residential area of Inverness and has the advantage of a pool which kept our grandchildren occupied. (Ten minutes walk to the shops but we took the car down and parked behind the cathedral.) The staff were friendly, polite and helpful and the rooms were clean and comfortable. The food at breakfast and dinner was fine.However the hotel is falling to bits in places and is badly in need of an odd job man! It would take two minutes to stick on the peeling wallpaper in the breakfast room, our washbasin plug leaked and our window was either wide open or shut, no half measures and easily fixed. Don't let that put you off; we'd stay there again.

Room Tip: Hope you don't get the room above the extractor fan which goes on and off all night.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank morageckford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 July 2013 via mobile

We had a family suite (258) and were plesently surprised. It was a 2 storey maisonette overlooking the pool. The ground floor had a double sofa bed (laid as a bed for us) 2 reasonably comfortable chairs, a table, a wall hung tv (with the usual suspect remote), a sink and tea/coffee facilities. There were patio doors looking on to the pool but these couldn't open. There was also a window in the sink area and to the other end of the room so was fairly light and definitely spacious.
Upstairs there was a large bedroom with a double wardrobe, dressing table and super king size bed. There was still room to put up our travel cot and move around unhindered. There was patio doors and a balcony overlooking the pool but these did not open and were purposefully blocked off by the dressing table. At the other side of the room was a good size velux window so, again, was light and spacious. As most of the windows throughout the suite opened fully, our room was cool and fresh throughout our stay.
The bathroom was a good size with a shower over the bath. The water pressure was good which meant a decent shower.
The furniture all looked reasonably modern and new. The decor was a little dated although clean and tidy. The carpet downstairs, and especially on the stairs, could really do with changing to make it a superb room.
I didn't go to the pool but my husband and children did and they had a good time made better as they had the pool to themselves for the hour they were there. Facilties were clean although a little tired, however the pool itself seemed very well maintained.
All the staff in the hotel that we had dealings with were excellent; very friendly, professional and helpful. We asked where to eat in town and were given a map and clear instructions how to get there. Breakfast was well cooked and tasty and seemed fresh for a buffet. Toast and coffee was quick to arrive. It was, however, extremely hot in the breakfast room so we were keen to leave as soon as we could.
We did not have the need to spend time in the main hotel, as our suite was accessed from outside, however I can see why other reviews state that it was in need for some tlc.
Overall, for room 258, we felt that the cost of £150 per night for b&b (there were 5 of us in the suite) was fair for the spaciousness of the room in a hotel with its own pool. This hotel is a 3* and not 4* as I have seen advertised in some places though. The Scottish Tourism signs displayed in the hotel confirm the 3* status.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nwaddrof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Craigmonie Hotel & Leisure Ltd.

Property: Craigmonie Hotel & Leisure Ltd.
Address: 9 Annfield Road, Inverness IV2 3HX, Scotland (Formerly Swallow Craigmonie)
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#11 Romantic Hotel in Inverness
Price Range (Based on Average Rates): £
Hotel Class:3 star — Craigmonie Hotel & Leisure Ltd. 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Craigmonie Hotel And Leisure Ltd.
Craigmonie Hotel Inverness
Craigmonie Hotel & Leisure Ltd. Inverness, Scotland

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