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Jon N

A grand welcome to the Highlands!

5.0 of 5 bubblesReviewed 11 Apr 2024
We stayed at Craigmonie for the first night of an NC500 trip with our car and tent. Doesn't hurt to have a comfortable night before 10 days of roughing it.

We were welcomed in a friendly and jovial manner and shown to our room. We had paid a fair bit for it, so were pleased to find it was spacious and had an absolutely massive bed. The en-suite bathroom featured a similarly huge bath, which I took advantage of immediately. Opening the taps produced a torrent of steaming hot water. It was filled within a couple of minutes and was bliss.

A very restful night's sleep followed a night out in Inverness. Breakfast was bang on; vegan cooked breakfast with all the right elements served with a "that actually looks really nice!" from another jovial member of the staff.

We had booked direct through the website, so benefited from a late check-out. This gave me time to try the pool. It's not often you get a pool all to yourself. I swam, paddled, did back stroke, and mucked about in the middle like a wannabe synchronised swimmer. This was a perfect way to round off our stay. I would thoroughly recommend this place.
Date of stay: April 2024
Trip type: Travelled as a couple
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Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality, responded to this review
Responded 1 week ago
Good afternoonW6277SGJonn,
Thank you for taking time to write a wonderful review of your stay with us.
We take pride in the level of customer service our staff provide you.
I hope your 10 nights on the NC500 were enjoyable.
I will be sure to pass your comments onto all staff members.
We look forward to welcoming you back to the Craigmonie Hotel in future.
Kind regards
Craigmonie Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews pool and sauna friendly hotel breakfast room ten minute walk plenty of parking town centre enjoyable stay car park
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Reviewed 10 April 2024

Great staff so friendly, great location you can walk into Inverness centre. Very quiet residential location and we had a lovely attic room with space and a bath which we like. Good breakfast. Has a swimming pool which we were not aware of but another useful facility

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alison T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality, responded to this reviewResponded 6 days ago

Good afternoon AST203,
We are incredibly grateful that you took the time out to leave us this review.
Our hotel values our customer satisfaction as top priority and we are committed to our customers.
We look forward to seeing you again.
Kind regards,
Craigmonie Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2024

My partner and I, along with our wee dog, enjoyed a fabulous 5-night stay at this hotel. From the moment of checking in where we encountered an exceptionally friendly and really lovely receptionist until the moment we checked out we could not have been looked after better nor expected more friendly and welcoming staff on hand. Breakfast was superb and again brought to us by the most friendly yet unobtrustive staff you could hope for.

The room was nice, with AC and the bathroom looked like it had been fairly recently modernised. Shower was good with constant flow of hot water and decent pressure.

Was lovely to end most days with a couple of drinks at the bar chatting away with other guests and friendly staff.

Our dog loved the place too and you could tell each evening when we arrived back he was happy to be "home". I think he also enjoyed being fussed over by staff who gave him lots of water and treats - always the way to a dog's heart!

We will definitely stay here again next time we are up the road.

Thank you for a lovely stay.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dave D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 March 2024

We had a great stay in this extremely friendly hotel. All the staff are so friendly, welcoming and helpful. The hotel looks a little tired but the rooms are more modernised, fully heated and are extremely comfortable and very clean. We had a lovely big bathroom with fluffy white towels and constant hot water with a good shower. Breakfast was always served with a smile and was lovely. We took our little dog and they were always making sure they had water for him and I know he loved being there too. Thank you for a wonderful stay

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melissa L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality, responded to this reviewResponded 6 days ago

Good afternoon 0387800melissal,
Thanks for taking the time to share your prestige opinion of the Craigmonie Hotel with other guests.
We take pride in giving outstanding service to every customers and we're overjoyed to receive your compliments and appreciation.
We hope to see you all again too, along with your lovely little dog.
Kind regards,
Craigmonie Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2024

Had a 90th birthday celebration lunch in a function suite at this hotel.
Hotel staff are really friendly and could not do enough for us.
Delicious food and excellent service, also moderately priced.
Also great for dogs. Our's was made welcome.
Would definitely come back again.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank GordonS77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality, responded to this reviewResponded 6 days ago

Good afternoon GordonS77,
Thank you for your feedback on your birthday lunch.
I am glad to hear your lunch was delicious and you had a wonderful time.
We pride ourselves on our food and the level of customer service our staff provide.
We look forward to welcoming you back to the Craigmonie Hotel in future.
Kind regards
Craigmonie Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2023 via mobile

We arrived late and booked last minute. Very accommodating, very helpful and got a good night's rest. It is just a short walk down the hill to all the action, yet far enough away to be quiet. I would come back in a heartbeat. Thanks to all the staff

Date of stay: October 2023
Trip type: Travelled with family
Thank Jordan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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