Booked this hotel with Travel Rerpublic at the last minute. Arrived at hotel to find there is absolutely no parking at all. The front and bar area are very pleasant and welcoming. Booking in was not without problems as we had booked two rooms and they had us down as one room. Although they did find us a room. Spent a nice few hours in bar area on a saturday afternoon watching sky sports. Men were delighted. Bar staff friendly and attentive.
Now breakfast is a diferent story. Staff were very abrupt and unfriendly. We had breakfast late and there was not much left to eat. Not the best choice of foods either.
The worst paart was when we booked out. When I insisted we had paid when booking they said we hadn't and made us pay again. When I received my bank statement we had indeed paid twice. At this point I am still waiting for a refund. So always stand your ground.
This hotel is in a very good place for town centre and sits just below the castle on the river ness. I would not stay at this hotel again as there are plenty more to choose from in this area and be hassle free.More
- Free Wifi
- Free Parking