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“Excellent location, friendly staff but rooms needs attention.”

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Columba Hotel, Inverness
Ranked #29 of 34 Hotels in Inverness
Abergavenny, United Kingdom
Level 5 Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Excellent location, friendly staff but rooms needs attention.”
Reviewed 15 April 2014 via mobile

My husband and I stayed at the Columba for one week whilst in Inverness visiting relatives. The staff are friendly and professional - particularly in reception and in McNabs bar. The waiting staff at breakfast were also very good. Martin in the bar was exceptional.
Our bedroom (127) needed updating and was quite dark. The mattress needs replacing and was quite uncomfortable. In hindsight we should have complained and asked for another room. However, the location is excellent and its proximity to the shops is a couple of minutes walk across the bridge. There is no hotel parking but we used the nearby Cathedral car park £2 for 24 hours.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swansonlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy W, General Manager at Columba Hotel, Inverness, responded to this review, 16 April 2014
Dear Guest, Thank you for your review following your recent stay with us. I was delighted that you enjoyed most aspects fo your stay, and your very kind comments will be shared with my team, epsecially Martin. I am sorry if you found the room dark and the mattress was uncomfortable, we would of been deligthed to offer you another room. I do hope we can welcome you back soon, please feel free to contact us direct so we can ensure we alloacte a more suitable room for you. Once again, many thanks for the feedback, it really does help us monitor how we are doing and make changes where necessary. With warm regards, Amy and Team Columba.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (306)
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Glenrothes, United Kingdom
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 April 2014 via mobile

Lovely central hotel, reception staff very friendly, meal in bistro was good value for money, partner booked through groupon bottle of bubbly on arrival in room stayed in room 208 the views were of back hotel but overall a good break

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank linda912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy W, General Manager at Columba Hotel, Inverness, responded to this review, 15 April 2014
Dear Guest, WOW, what a lovey review from your recent stay with us. I was delighted that you enjoyed your stay and the team looked after you. They will be be over the moon. We do have some fab choices in our bistro and gives a variety from our restuarant offering, so I hope we can welcome you back very soon. Have a look at our websites for some great last minute deals, and thank you for your time to post a review. With warm regards, Amy and Team Columba.
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Skye
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 April 2014

Stayed here a few times now booking through late rooms .com , as always this time was just as good & comfortable , stayed in room 118 really warm big room big bed and fine bathroom , the view was nothing great but the curtains were drawn so it could have been any view .we didn't eat in the hotel this time , opted for a chinese instead , but we have eaten here before and were not disapointed . the buffet breakfast was exellent with a great choice and as it was help yourself theres no excuse for being hungry . Booked the room £60 with breakfast and 10% off voucher code took it to £54 . Exellent value 10/10

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank abby m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy W, General Manager at Columba Hotel, Inverness, responded to this review, 9 April 2014
Dear Guest, WOW, Thank you for your lovely review. I am so peased we ticked all boxes for you and the team will be equally over the moon by your kind feedback. It is such a morale boost for the team when we are recognised for the things we do right. I hope we can welcome you back very soon. We do have some fab offers if you book direct, so please do just give us a ring. With warm regards, Amy
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Aberdeenshire
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2014

Columba Hotel was excellent. Good sized double room. Very clean. Friendly helpful staff (apart from the barman/manger in McNabs bistro last night who ignored us completely - that's ok, we ate elsewhere), McNab barmaid was lovely.
Breakfast was superb and again very nice staff.
Would recommend to anyone looking for a lovely clean hotel but beware of rude barman/receptionist.

Just one thing - shower was more of a trickle, pity, otherwise room was great.

Room Tip: Ask for River Ness view.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tmm3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy W, General Manager at Columba Hotel, Inverness, responded to this review, 8 April 2014
Dear Guest, Thank you very much for your review. I am deligthed that you had a good stay with us your very kind words will be shared with my team. I am sorry if one of my team has not given you the same standard of service and will address this immediately, as you experienced it is not the service we deliver. I do hope we have the pleasure of welcoming you back soon and thank you for your valuable feedback. With warm regards, Amy and Columba Team.
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turnerjs08
Level 5 Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 April 2014

right on the river, next to the town overlooking a castle....perfect location. staff friendly, rooms gorgeous, breakfast great, quiet AND room temperature just right.....which is not often the case in hotels

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank turnerjs08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy W, General Manager at Columba Hotel, Inverness, responded to this review, 6 April 2014
Dear Guest, WOW - Thank you so much for your lovely review. My team will be delighted you enjoyed all aspects and your kind words will be shared with them. I hope we see you back soon. With warm regards, Amy and Team Columba
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Lerwick
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 April 2014 via mobile

Stayed here for 2 nights on Groupon deal and although not the best hotel we have ever stayed in it was ok for what we paid. Our deal included dinner on first night and may not have been menu we would have chosen, but it was perfectly adequate for what it was and was served by helpful staff. May not be my first choice for Inverness but would have no issue f I had to stay there again.

Stayed April 2014, travelled as a couple
Helpful?
Thank GeorgeLerwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy W, General Manager at Columba Hotel, Inverness, responded to this review, 5 April 2014
Dear Guest, Thank you for your review following a recent break with us. I was so pleased you found the team friendly and that you were overall satisfied with your stay. Your kind words will be shared with my team. I do hope we can welcome you back to the Columba when you are next visiting the area. With kind regards, Amy
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Aberdeen
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 April 2014

We stayed in the Columba Hotel a few years ago and thought it was excellent, but on our trip a few weeks ago we were very disappointed. The Hotel is very tired, our room was certainly not up to 4 star standard,our bathroom was very grotty,shelves for toiletries were rusted and shower door was not easy to use.The food also was not up to the standard we had on our last visit,salads were not fresh and melon at breakfast was certainly not.My husband ordered smoked fish for breakfast on our last day and it took about 20 mins to arrive,the staff were very apologetic,there had been some mix up in the kitchen.
The staff were very nice and helpful,mainly Eastern European,not enough staff in the Dining Room, staff there were rushed off their feet.
I do like to give an honest opinion, its not really in my nature to complain, but we were very, very disappointed with our stay.
I know that at this time of year the rates are very good, but if it hadn't been for the 'grey headed' customers the Hotel would find it hard during the winter months.

Room Tip: A room with a view over the river would be excellent, our room was on the side and had no view at al...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mritchie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy W, General Manager at Columba Hotel, Inverness, responded to this review, 5 April 2014
Dear Guest, Thank you for your reveiw following a stay a few weeks ago. I am pleased that you found the team helpful and friendly, I will share your kind comments with them. I am sorry if you found this trip disappointing and fully take on board your comments and will correct and necessary actions. I do hope we can welcome you back on another stay. Once again, thank you for your valuable feedback. With warm regards, Amy
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Additional Information about Columba Hotel, Inverness

Property: Columba Hotel, Inverness
Address: 7 Ness Walk, Inverness IV3 5NF, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 Luxury Hotel in Inverness
Price Range (Based on Average Rates): £
Hotel Class:4 star — Columba Hotel, Inverness 4*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to Columba Hotel, Inverness UK. Columba Hotel Inverness by Compass Hospitality is a 4-star hotel built in 1881. The hotel boasts a perfect position in the very heart of Inverness, yet located in a peaceful area offering marvelous views of Inverness Castle and the River Ness. There are 82 en suite bedrooms including a deluxe suite, many with river and castle views, restaurant and bar. The decor of Columba Hotel combines contemporary style and amenities with traditional comfort each room features excellent facilities as well as free high-speed wireless is available throughout the building. During the winter, the trees lining along Ness Walk are beautifully decked with fairy lights. The city has a host of historic buildings, notably in the Old Town, as well as fascinating shops from the Victorian Market to the new award-winning Eastgate centre which is a just a short walk away. You can also take a stroll to Inverness Castle or St Andrew's Cathedral, set alongside the River Ness, one of Britain's most beautiful riverside settings. There is a circular walk from the castle along the river and through the Ness Islands and you can watch anglers trying to catch Atlantic salmon - or try it yourself with a daily ticket. There are forest walks and views of the Moray Firth from Craig Phadrig, the hill that towers over the city. ... more   less 
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Columba Hotel, Inverness Scotland

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