We booked a table for 7pm - when we arrived we were politely shown to our table with 2 balloons on it, or should I say one the other one was lying on the table deflated. Waiter took our drinks order and that's when the problems started, 45 minutes before they came. No offer to take order. Eventually order was taken - my wife had prawn cocktail which looked as if it had been lying around all day - salad soggy. 1 and a half hours before main course arrived - again looked as if meals had been reheated and reheated again and again. I had ordered a ribeye steak medium rare with skinny chips and steak sauce - when it arrived overlooked (well done) waitress took it back and immediately returned with it telling me that the chef said there was nothing wrong with it (not even a sign of pink in it) she grudgingly took it away and a new (this time rump) returned almost 40 minutes later (with fat burnt chips) I asked for another sauce as first was cold but it never arrived. Waitress asked if it was ok and when I said it was rump not ribeye she said 'if I get the chef he will tell you that it IS ribeye and when I asked about the sauce she said she forgot. There were 4 tables in our are and all had waited at least 3 hours for service £100 badly spent and waitress was heard to say that there was no staff and that the management (she pointed to their accommodation) couldn't care less and that the whole restaurant was a disaster - couldn't agree more - it was awful. Happy Birthday Kids. A Chinese takeaway would have been a much better idea. Left the restaurant at 10.10pm
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