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“Very poor service” 2 of 5 bubbles
Review of McNab's Bar & Bistro

McNab's Bar & Bistro
Ranked #178 of 252 Restaurants in Inverness
Cuisines: Bar, British, Scottish, Pub
More restaurant details
Restaurant details
Good for: View, Bar Scene
Dining options: Dinner, Lunch, Drinks, Breakfast, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Dingwall, United Kingdom
Level Contributor
115 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
“Very poor service”
2 of 5 bubbles Reviewed 30 July 2014

At the height of the summer season it is ridiculous to have untrained staff on duty at lunchtime. I ordered two sandwiches, a soft drink and a coffee. First the order had to be repeated as the barman thought I had asked for a cup of tea. 30 minutes later the coffee arrived followed by one of the sandwiches but not the other. When asked, the waitress said the barman had not written the full order down.

Unfortunately other customers appeared to be having similar problems. This really does not give a good impression of Inverness.

It would appear that the management either don't care or are content to make a fast buck from tourists. However, as a local I shall not be returning for a sandwich, let alone a meal in the future.

  • Visited July 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank DonaldMurdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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189 reviews from our community

Visitor rating
    26
    63
    41
    35
    24
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Inverness, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Terrible Staff”
1 of 5 bubbles Reviewed 23 July 2014

Only came here for a drink the other day, sat outside for the entire hour only to view not a single staff member coming out to clear plates, glasses or attend to any of the paying customers. And there was at least 10 filthy tables outside. Would not recommend at all.

  • Visited July 2014
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Angillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Mouldy Mississippi mud pie!!”
1 of 5 bubbles Reviewed 22 July 2014 via mobile

Very slow service. Forgot about our desserts and coffee. When the dessert did come it was mouldy!! Staff were quick to offer a refund for the desserts and bring fresh ones out but I won't be going back here for food.

Helpful?
1 Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Avoid!”
1 of 5 bubbles Reviewed 22 July 2014 via mobile

I booked Macnabs for a lunch with colleagues. Beautiful day so outside tables busy, dining room quiet, which suited us as we wanted a catch up. Ordered our food at the bar, (after a bit of a wait and being ignored by the waiter stocking the bar) menu looked lovely, mainly sandwiches and soup.
50 minutes later we were still waiting. Having chased up the order and explained that we had to get back to work, met with disinterest and the distinct impression our order had been forgotten. One hour after ordering food arrived - sandwiches ok, soup cold as was pasta. Soup returned with a grudging offer to re heat. Waitress could not care less. On settling bill, turned out waitress also could not work till and had to call for help. A minimum number of poorly trained, surly waiters to one busy bistro at the height of the tourist season is not the way to go! We will not be back, and Macnabs obviously feel they do not need our trade.

Visited July 2014
Helpful?
1 Thank BluegirlInverness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Level Contributor
28 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“pre booked for a large group”
2 of 5 bubbles Reviewed 5 July 2014

Very poor service, bar staff lacked knowledge of a dry wine!! Bar was poorly stocked, no prosecco at all which had been asked for at time of booking, for a few bottles to be ready chilled!!
We were a large group and had pre booked weeks earlier.Food average, although chips were a little undercooked.
staff rude and only two working bar and meals at a very busy Friday Lunchtime!! Plenty of other bars and restaurants in Inverness to go to, sad that this one is in such a high tourist spot, sure to spoil the image of Inverness!!

  • Visited July 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Sparkly66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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