I recently had an extended stay here that somehow conspired me to invoke the 'good night guarantee' not once, but twice! The first night was down to very noisy plumbing and the second night was down to irresponsible drunks (after I was moved to a 'quiet wing'). The staff were sympathetic and helpful, but maybe there needs to be a change of policy when it comes to allowing Friday / Saturday night bookings for young, single men.
The room was OK - it's a standard PremierInn room - but, after staying in these establishments for several years, I feel that I have to now pass on my 29 reasons for avoiding these places. Why 29? Well, there is an offer that says that you can book a room for £29 per night - somewhere in one of the 622 hotels in the UK. Here goes . . . .
1. PremierInns are located so that you can conveniently see them from major trunk roads and dual carriageways. Which means that you can listen to the traffic on the same dual carriageway as you try to sleep.
2. Car parking is normally free. Car park spaces do not fully accommodate a Mercedes Sprinter long wheelbase van (in white, of course!). Beware of short car park spaces, protected by a towing hitch.
3. You can check-in in Inverness and check-out in Norwich. The rooms are identical boxes.
4. The front desk have to go through their script when you arrive; “have you stayed with PremierInn before?” (Yes), “Are you aware of our goodnight guarantee?” (Yes). This may be fine, but I always end up on a floor full of white van men who work odd hours and arrive, very noisily, at any time of the night.
5. There are very few establishments with lifts.
6. A ground floor room with a single digit room no. is a disabled access room. Staying in such a room means that everyone else staying, eating and leaving the hotel will pass your room. Loudly.
7. There is a fire door every few metres, with a door closer so fierce it bangs shut every time, keeping you awake.
8. They have real keys for real locks. This is fine in itself, but the key fob is the size of a mobile phone. I’ve lost count of the number of times I’ve returned to my vehicle to get my room key.
9. There are signs in the corridor that ask guests to be respectful of guests that may be sleeping and to keep the noise down. Try telling that to the kids opposite me this weekend, running up and down the corridor at 6:30am.
10. Or the ‘lovers’ next door, at it from 4:00am to 4:45am.
11. There is a table to work on. After you have removed the 347 welcome notices.
12. Plugged into a socket at the desk is a hairdryer. I haven’t visited a barber for the last 6 years. Why is there a hairdryer plugged into the desk, hogging a potential socket to charge a smartphone?
13. The bin has a thin polythene bag to line it, with a clamp ring at the top. Cleaners love to leave this bag as tight as a drum, leaving no room for any actual rubbish.
14. As soon as you turn on the bathroom light an extractor fan starts after about ten seconds. This stays on forever after the light has been turned off (tip: use the shaving light for, err, most activities).
15. There is quilted toilet paper, there is triple-ply toilet paper, there is double-ply toilet paper and there is PremierInn toilet paper. Seriously, where do they get this stuff from?
16. The TV dates from about 1993. Widescreen? No – but they compress the picture to make it fit the 4:3 aspect ratio screen.
17. Where everyone else is offering free wi-fi, PremierInn persist with ‘free 30min wi-fi’ – regardless of the data usage.
18. Even if you spend nearly £1000 on multiple nights of accommodation, with a breakfast tacked on, the front desk cannot offer complementary wi-fi for the duration of your stay (cost for the week - £10).
19. Soundproofing? Errr, no (see above).
20. Double glazing? Errr, no. That van I mentioned earlier parked right outside your room will be leaving at 6:00am.
21. You may want to have a meal after you arrive. PremierInns have next door such establishments as ‘TableTable’, ‘Brewers Fayre’ or a ‘Beefeater’ restaurant. Real restaurants do NOT have a ‘Playzone’ for kids.
22. Beefeater restaurants now offer a loyalty card where points gained through spending can reward you with a free dessert. Everything penny I spend in such an establishment shall be claimed back in my expenses and I would never choose to eat there as a personal choice, negating the need for such a card.
23. I once read a quote from travel writer Bill Bryson; “never eat at a restaurant with photos of the food on the menu”. The menu has pictures.
24. These restaurants do not have chefs; they have cooks. And microwave ovens.
25. Get used to the following sentence – “I’m sorry, we don’t take American Express”.
26. When the 5:00am fire alarm goes off try to spot the sheepish group trying to conceal their guilt when the Fire Engines turn up and the smoke detection system identifies which room someone was smoking in.
27. After all this excitement you might need a little bit more sleep. Place the ‘do not disturb’ sign on your door and dream on. Hah! A PremierInn cleaner may not use English as their first language and those words literally have no meaning.
28. The breakfast is an all-you-can-eat Continental spread with a cooked breakfast ordered through the waiting staff. Honestly, who goes back for a second helping of such tasteless stodge?
29. After a recent extended stay I gave up on the tasteless sausages, bland bacon, damp scrambled eggs and baked beans that had never seen a saucepan. I asked for Beans on Toast once. They couldn’t even get that right, with cold beans and ‘warmed’ bread masquerading as toast (tip: stick to a continental breakfast, have an extra cup of coffee and take some mini-buns for a snack and some HP sauce sachets to improve a supermarket sandwich).
Some of the above came from this stay.
- Official Description (provided by the hotel):
- If you're seeking a new place to stay, Premier Inn Hotel Inverness East is in a great location. We're situated in a business park, so we're a great base for work as well as play. From the ancient castle overlooking the city, to the latest bands at Rockness and Belladrum festivals, you'll find entertainment that spans the ages in Inverness. Watch the legendary Highland Games, or wander through the historic buildings in the Old Town, then come back for some modern food at our Brewers Fayre restaurant and a great night's sleep in your comfy bed. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Premier Inn and Evoline ltd so you can book your Premier Inn Inverness East Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Inverness East Hotel Inverness
- Premier Inn Inverness East Hotel Scotland