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“Premier Inn Inverness East”

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Premier Inn Inverness East Hotel
Ranked #10 of 34 Hotels in Inverness
Certificate of Excellence
Edinburgh, Scotland, United Kingdom
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Premier Inn Inverness East”
Reviewed 20 September 2013

I stayed there for business arriving on Tuesday the 17th September 2013 for 2 nights, Easy check in done in seconds (booked through my company). The room was spacious,and clean. I went to the restaurant next to the hotel for my evening meal.This is the Brewers Fayre (see my other reviews). The breakfast was served in the BF restaurant next door with a choice of cooked/continental breakfast which was basic but included in the price £125 bed & breakfast. The hotel is next to the A9,on the outskirts of the town but it is only a 5 minute taxi ride. I was concerned that I would hear traffic all night however this was not the case. For buisness this is a good hotel but I would venture into town for a meal..

Room Tip: Go into town for a meal unless you like queuing to place your order.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollie R, Manager at Premier Inn Inverness East Hotel, responded to this review, 22 September 2013
Thank you for taking the time to review your stay at our hotel. We are delighted that your check in was quick and easy for you. Please accept my apologies for the disappointment caused during your dining experience. We will pass on your feedback onto the restaurant management. Your feedback is much appreciated and we hope to welcome you back to Premier Inn in the future.
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469 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
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Belfast
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 September 2013

Staff were welcoming and friendly, room was clean and modern with good facilities for making tea/coffee. Room very warm during the night - no air conditioning but there was heating. Close to restaurant.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollie R, Manager at Premier Inn Inverness East Hotel, responded to this review, 22 September 2013
Thank you for your feedback. It really matters to us that our guests have a comfortable nights sleep, and we apologise that on this occasion we failed to provide this. Please be assured that we take all feedback very seriously and on receipt of your detail, the issues will be fully investigated. Again we would like to thank you for your feedback and hope to welcome you back to Premier Inn in the future.
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Amersham
Level 6 Contributor
146 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 19 September 2013 via mobile

Not the easiest to find. Maybe helpful if they signposted it better

The reception staff and rooms were the usual high standard we have come to expect from Premier

However, the food in the resteraunt is the worst we have had in the two weeks we have been away. Shameful - especially when compared to the exact same resteraunt service at the Inn in Aberdeen the next day. Really need to avoid it. Quite quite dreadful :(

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jax3501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollie R, Manager at Premier Inn Inverness East Hotel, responded to this review, 22 September 2013
Thank you for taking the time to tell us about your stay. Please accept my apologies for the disappointment caused with the service provided in our Brewers Fayre. Your comments regarding this have been noted and I will pass this onto the management team. Please be assured your feedback is much valued and we hope to welcome you back to Premier Inn in the future.
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edinburgh
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 18 September 2013

It is a shame that our experience of the Premier Inn was tarred by the breakfast/dinner service at the adjacent Brewer's Fayre. Food was very poor quality and poor value for money and the service was shocking. The Premier Inn itself has not been refurbished recently (the other Inverness locations are more modern) as evidenced by a rattly lock and broken hairdryer. However the beds are the usual comfortable ones and for a family stay it offers great value rooms

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicola p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollie R, Manager at Premier Inn Inverness East Hotel, responded to this review, 22 September 2013
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep and we go guarantee this, However regarding our hotel, we are due for a refurbishment with dates to still be confirmed. We hope that this will make a big difference for our guests. Please accept my apologies for the poor service you received in the restaurant. Your comments regarding this have been duly noted and will be followed up by the management team. Your feedback is very much appriciated and we hope to welcome you back to Premier Inn in the future.
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Halifax, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2013

Great value for money. No frill budget hotel the bed was rather firm for our liking but would return to this Premier Inn. The staff were friendly and helpful. The Brewers Fayre breakfasts and dinners were good value and again the staff were friendly and helpful.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollie R, Manager at Premier Inn Inverness East Hotel, responded to this review, 22 September 2013
Thank you for taking the time to write your review. It really matters to us that our guests enjoy every aspect of their stay. All mattresses are made to Premier Inn specification and supplied by Hypnos. The firmness of the bed can indicate that this is a new mattress. For future bookings we would suggest speaking with the hotel directly prior to booking as they would be aware of the rooms where a mattress had recently been replaced. Your feedback is greatly appriciated and we hope to welcome you again to Premier Inn in the future.
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Isle Of Lewis, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed 9 September 2013

We arrived after 11pm and found the reception still 'manned' and the receptionist very pleasant. The hotel is just located off the A9 but you cannot hear the traffic. It is ideally located for the hospital. Extra tea and milk was provided on request.
Down side: no hot buffet where you can help yourself. You are asked how many sausages, bacon, eggs etc., that you would like.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank F K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollie R, Manager at Premier Inn Inverness East Hotel, responded to this review, 22 September 2013
Many Thanks for your lovely review. We were delighted to read your comment, its fantastic to hear that we contributed towards making your stay at Inverness East so wonderful. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern Ireland, United Kingdom
Level 6 Contributor
188 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 2 September 2013 via mobile

Had an excellent stay in this Premier Inn. Room basic but clean. Free Wifi limited to 30 min a day which I thought a bit odd. Need car or taxi to get downtown Inverness. Staff friendly. Brewers Fayre breakfast was good value. Would return to this Premier Inn if the price was right!!

Stayed August 2013, travelled as a couple
Helpful?
Thank dmillar12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollie R, Manager at Premier Inn Inverness East Hotel, responded to this review, 22 September 2013
Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. Thank you for your feedback regarding Wi-Fi, please be assured your comments will be passed to our Marketing department. Once again thank you for your review, we hope to welcome you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Inverness East Hotel

Property: Premier Inn Inverness East Hotel
Address: Beechwood Park, Inverness IV2 3BW, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#8 Family Hotel in Inverness
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Inverness East Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
If you're seeking a new place to stay, Premier Inn Hotel Inverness East is in a great location. We're situated in a business park, so we're a great base for work as well as play. From the ancient castle overlooking the city, to the latest bands at Rockness and Belladrum festivals, you'll find entertainment that spans the ages in Inverness. Watch the legendary Highland Games, or wander through the historic buildings in the Old Town, then come back for some modern food at our Brewers Fayre restaurant and a great night's sleep in your comfy bed. ... more   less 
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Also Known As:
Premier Inn Inverness East Hotel Inverness
Premier Inn Inverness East Hotel Scotland

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