My boyfriend and I had booked a one night stay here, we had traveled 3 hours to get to the b&b,we had told the owner we would be there about 4ish but due to busy traffic we were later on. When we got to the b&b at half 5 we rang the doorbell, there was no answer, we tried phoning the house but there was no answer either, we waited half an hour outside and a guest came down and gave us her mobile number we tried ringing and still no answer, we left a message on both phones to say that we were going for dinner and would come back later. An hour later we arrived back to fnd that there was still no one at the b&b we tried again on both phones and waited 15 minutes. We waited in our car for a bit and then decided that the owner wasn't there so we traveled all the way back home. This is terrible customer service and extremely rude on the owners behalf. I wouldn't recommend this b& b to anyone as you'll probably be standing outside waiting for the owner to show up. We still haven't had a phone call from the owner to say sorry or to explain why she wasn't there.
- Official Description (provided by the hotel):
- Parkhill Guest House is a very clean and friendly guest house, close to town center bus and rail stations and a 2 minute walk to town center you will find the castle and museum. All rooms cleaned to high standard daily; you have hair dryer, tea, coffee and biscuits in your room, along with all new LCD TVs. There is also a lounge here for you to relax in the evening. ... more less
- Also Known As:
- Parkhill Guest House Inverness, Scotland