We booked this hotel as we were attending the Shinty Cammanachd Cup Final and it was also he same date as our wedding anniversary. I initially dealt with Best Western Web Booking Customer Service who were very quick to help on any of my issues. Unfortunately not so quick was the response of the hotel when I emailed them direct, Eventually had to phone them to confirm and early booking and discuss options for Champagne for room as surprise for my wife.
When we arrived there was only a few parking spaces (you had to get a ticket from the hotel - no big problem). I had booked an Executive room as an extra special treat with a Spa bath. Don't get too excited the room was great, magnificient view of the Loch but the Exceutive bath was a major dissapointment (shower luckily came to the resue). Spa bath much too small (especially as I'm 6ft 3) and actually didn't work took an age to fill and the jet spray was lucky to reach a trickle. Didn't eat in the hotel so can't comment on that other than breakfast which was pretty good (only issue was no potato scone but at least it wasn't advertised as a Scottish breakfast). The staff were mainly Indian and that was reflected in some of the food choices but can't fault them as they were very couteous and helpful.
All in all enjoyed our stay and would go back.
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- Also Known As:
- Best Western Fort William
- Fort William Best Western
- Imperial Hotel Fort William, Scotland