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“Good deal, poor view - perfect location for the Jacobite train.”
Review of Alexandra Hotel

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Alexandra Hotel
Ranked #10 of 21 Hotels in Fort William
Cardiff
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Good deal, poor view - perfect location for the Jacobite train.”
Reviewed 23 June 2012

Booked this hotel over the internet with a special deal - wine, flowers, fruit, chocolate, nuts etc. complementary in the room on a b&b basis for 2 - £114. This hotel is across the road from the railway station - ideal location for us to catch the Fort william to Mallaig Jacobite train the following day (Go on this train on a quiet train - it is a great trip)

Room was good, roomy bathroom, dressing gowns, slippers etc. But view was internal onto a roof space full of A/C units. This was ok for a one night stay - but for longer stays I would have asked for a room with a view over the habour.

Hotel caters for the coach tour brigade (crowded basic breakfast) and evening "entertainment" that may not be everyones choice.

Pleasant staff and comfortable seating area in the lounge to polish off a couple of G&Ts made the day.

Airfix

Room Tip: If staying for more than one night - ask for a room with a view. Trawl the internet for deals.
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  • Stayed June 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank airfix61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 June 2012

We booked in on Sunday night prior to our climb up Ben Nevis. We found the room lovely and the bathroom clean and adequate. The breakfast was a good hearty buffet with all the usual offerings. I would recommend this hotel for the convenience of being in the heart of Fort William and near to Ben Nevis. I enjoyed the haggis with breakfast on our second day. I would have liked poached eggs for breakfast, however, which was not on offer. Dinner was very nice although my steak was overcooked and I had to wait sometime for a replacement. The service was excellent and our waiter did his best to make sure that we were taken care of.

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
Thank Joyce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 June 2012

For the money it's not good. You get a great first impression when you walk in but don't let this fool you. The rooms are dated the bed is uncomfortable and if the people in the room above or beside you breath to heavy then your gonna here it. Not to mention the squeaky boards in the corridor so you can hear people walk past. I normally stay in Bank St Lodge further into town but decided to stay here this year because I was with my wife. To be honest once you get past the entrance bank st lodge is cleaner more comfortable and A LOT cheaper. I won't stay here again

  • Stayed June 2012
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank krstee73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fort William hotels

Grantham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2012

Great location, dining room catered for gluten free diet with no fuss. Staff really helpful nothing was too much trouble. Room was well furnished and comfortable bed.

  • Stayed May 2012, travelled as a couple
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Helpful?
3 Thank Vera12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pitlochry
1 review
Reviewed 5 June 2012

Very pleasantly surprised with The ALEXANDRA HOTELl. So many plus points for it.Situated overlooking a small,well maintained park and within a short walking distance of the Railway Station and shops and the promenade.,it made for easy mobility and access to all amenities.
The Hotel, part of the STRATHMORE GROUP, was very comfortable and their public restaurant at the side of the hotel had good food reasonably priced and freshly made.
What a selection of food on offer at meal times too. We were dinner,bed and breakfast
and had a wide selection of choice,well cooked and presented breakfasts.
Our evening dinner had great choice and as for the main courses, we were hard pushed to choose.We were not disappointed.
All the staff were very helpful and pleasant.
Our room was on the 4th floor. It was spacious quiet and had open views towards the Sream Trains quite a draw.for everyone.. The bathroom was a bit tired but was clean and fresh. Plenty hot water and clean towels. All in all total cost was great value. I will be back...

Room Tip: If you are on a coach trip,your rooms will be on the lower floors. We travelled independently so fl...
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  • Stayed June 2012, travelled as a couple
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    • Rooms
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    • Service
Helpful?
Thank Alexandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 June 2012

The hotel is currently undergoing a refurb so when you book I would advise asking for one of the already renovated rooms. Fiona at reception was most helpful and professional when I asked to move rooms. Ate in the hotel and it was lovely, I would recommend the pate and haddock. If you are there on a Thursday Steve Brown does live music and he is great for a singalong!

Room Tip: Ask for a refurbished room (I think they are all on the 1st floor)
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  • Stayed May 2012, travelled on business
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Helpful?
Thank lynnefraser01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorset uk
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 May 2012

The location is very good, arrive by train and the hotel is nice and close, the hotel is ok, and there are some nice rooms.
The lift is extremely small, and can barely take two people, a fellow guest from Germany was amazed by how small it was, and therefore you may need to wait at busy times.

We had a train shortly after 7.40 and asked the receptionist for an earlier breakfast but when we reached the dining room the next morning, the restaurant manager seemed to think that the room was run for his benefit and not of the guests. We pointed out that we had requested an earlier breakfast but obviously he had missed the customer service refresher course. It is things like that which mean that what should be a good hotel can only be described as average. Customer service is SO important, why is it overlooked?

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JazzerDorsetUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alexandra Hotel

Property: Alexandra Hotel
Address: Parade, Fort William PH33 6AZ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Fort William
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Alexandra Hotel 3*
Number of rooms: 93
Official Description (provided by the hotel):
A traditional nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. ... more   less 
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Also Known As:
Alexandra Hotel Fort William, Scotland

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