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“Modern and comfortable”
Review of Alexandra Hotel

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Alexandra Hotel
Ranked #10 of 21 Hotels in Fort William
USA
Level 5 Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Modern and comfortable”
Reviewed 19 August 2012

This is a busy hotel with a welcoming staff and comfy rooms with one oddity. We booked a double and a twin, however both were the same. Our double bed  was actually  twin beds pushed together after being made up individually with twin linens. At least it wasn't a small double. A big plus to this hotel was the spacious, modern bathroom with toiletries and an amazing shower head with great water pressure. There are two restaurants in the hotel, one quite fancy and the other simpler with a good varied menu. We even found a creative vegetarian dish. The wait staff were pleasant and responsive dispute a busy dining room. This hotel is walking distance from a shopping row and pubs and offers free parking. I would stay again but would ask for a room with a view. We looked at the side of a church.

Room Tip: Church bells ring at 10 am. Check out is at 11
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  • Stayed August 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kgiuffre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (214)
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English first
Level 4 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 August 2012

We had three rooms as we were travelling as a family. Advised the hotel about late check in as we took the afternoon Jacobite train which got back to Fort William at 8:30pm. Just across the road from the railway station which worked out well. 1restaurant ala carte open late so we could still get a full meal despite the hour.

Had Live accordion music in the bar area which drifted through to the restaurant which was a nice touch.

Rooms what was expected for this type of hotel. Clean and comfortable though rooms were warm. Rate included breakfast buffet generous servings. Free wifi in lounge area only. Free parking. All in all perfect for what we wanted to do.

Stayed August 2012, travelled with family
Helpful?
Thank Claire R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2012 via mobile

Stayed here on 8th Aug 2012. The location is great next to the station, bus station, and local facilities.

We had two rooms, one large with a view over the Loch, the other up on the top floor. The two were very different. The large one was good, the other very average. This probably sums up this hotel in that it feels rather unloved. The communal areas are tired and in need of some TLC. The TV had a bad signal and was small.

Bathrooms were clean but attention to detail was average with poor finish in places. Shower was powerful and water hot.

Breakfast was good, we eat after various coach tour groups had left and there was plenty of choice.

Overall a mixed bag. We'd think twice before staying there again...

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hohum777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool
Level 5 Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 8 August 2012

This Hotel has 3 stars! However did they get that!!? We stayed on second floor in a twin room. The curtains on windows were hanging off, the bathroom fan did not work, when you sat on the toilet it moved, sink had chips, no phone to contact reception.
The carpets throughout the hotel were worn in places, the decor very sad.
Dining experience very poor the staff needed a lot of training the food was very average.
The bar area needs an upgrade, reception staff need hospitality training.

Room Tip: Would not recommend any.
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  • Stayed July 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fort William hotels

Inverness, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2012

Stayed at the alexandra for one night, which was enough, room was very tired needs upgrading along with the rest of the hotel. When arriving for breakfast we were greeted by a gentleman who asked how many ,I said three, which seemed to be a problem even though ther were many tables available, we're advises it was a buffet they then took a order for tea and toast, after choosing our cooked breakfast we awaited the tea and toast, after asking three members of staff it eventually came when we had finished our cooked breakfast. Will never stay in this hotel again.u

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jillclunas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Airdrie, United Kingdom
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 August 2012

The trio of smoked salmon starter was very tasty, I could definitely taste the 3 different types of salmon. It came with bread, so clearly lesson learned from previous reviewer! The mussels were also a pleasant starter for my better half!
The chicken 'Alexandra' was fantastic! The sauce has whisky, rosemary and cream in it but has a slight toffee taste to it. Nicely cooked carrots, mangetout and new potatoes made it a lovely meal, filling too. The Future Mrs 5string had the haddock which was equally tasty and filling - we couldn't even manage a pud afterwards!
Asking for a 'glass of white wine' produced a chilled Chardonnay which was pleasantly fruity - I'm not normally a big white wine drinker so this may have converted me a little. It was a big, full glass, too, not some damp test tube!
Our waitress was lovely, chatty and attentive in the right amounts.
Watch the acoustics as the arched ceiling can amplify voices of other guests (especially if they're full of themselves rather than the food!).
The entertainment (man with squeezebox singing Scottish folk songs) started as we left, which suited us as it's not our cup of tea, but others were enjoying the music when we walked past again later.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank 5stringdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annan, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 August 2012

We found that the staff at the Alexandra were all very friendly and helpfull. The staff in the restaurant were a little under trained but they made up for that by their willingness to help. The manager was first class and deserved a medal for putting up with us. We would use this hotel again if coming to Fort William.

Stayed July 2012, travelled with friends
Helpful?
Thank Marion S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alexandra Hotel

Property: Alexandra Hotel
Address: Parade, Fort William PH33 6AZ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Fort William
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Alexandra Hotel 3*
Number of rooms: 93
Official Description (provided by the hotel):
A traditional nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. ... more   less 
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Also Known As:
Alexandra Hotel Fort William, Scotland

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