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“Four fantastic nights”
Review of Alexandra Hotel

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Alexandra Hotel
Ranked #11 of 21 Hotels in Fort William
Reviewed 29 January 2013

What a fantastic, friendly hotel! A bottle of bubbly in our room in ice to greet us!

The food was excellent, which was locally sourced, and delicious, served by friendly, professional staff who took a pride in their jobs.

The bedrooms were well laid out, and very clean, and because of the tartan, were very different to the usual chain hotels. The hotel was full of character, with "wonky" floors due to the age of the hotel.

We were there on Burns night, which was a very interesting experience, and even though they had 93 extra kilted Scotsmen in the hotel, the food and service were still up to standard. all the staff had time to chat to the guests and make them welcome.

The situation of the hotel was superb, centrally located with plenty of parking.

We will definitely be back, especially if there are special breaks here.

  • Stayed: January 2013, travelled as a couple
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1  Thank BrianAndMaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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737 - 743 of 1,064 reviews

Reviewed 22 January 2013

I enjoyed our stay here, the staff were very very helpful (apart from one older women who was very unhelpful) the food was great and the bed and shower were great, the room smelt of damp and was incredibly hot but this may have been caused by our wet mountain equipment. Overall, staying here will be enjoyable for you I am sure.

Thank Iskassasya
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 5 January 2013

We had an “unscheduled” two nights stay at the Alex after our ferry was cancelled whilst on our way back home for Hogmanay. Having our dog along with us we were tied in finding a pet friendly hotel that had availability for the two nights before the next ferry. The staff were so helpful and genuinely sympathetic about our predicament, even provisionally reserving a room for the night of the 31st in case the ferry was cancelled again. The hotel rooms are a bit dated and in need of a facelift, but it was warm and clean. The public areas are comfortable and relaxing and available to guests with pets. We didn’t have any meals (other than breakfast, which was fine) so can’t comment on the food. The bar is well stocked and the barman’s knowledge of single malts was second to none. The team at this hotel are a credit, many places could do well to learn from the customer service given by the staff at the Alex.

  • Stayed: December 2012, travelled with family
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3  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

Have just read a couple of recent reviews on this hotel and have to say Im shocked that some people found it to be a good experience.
I arrived at this hotel with 3 other local people on the evening of 2nd Jan to eat at the restruant.
To be fair we did not phone ahead to book ,on arrival we walked in through front door, receptionist did not lift her head..we walked into bar where barmaid had her head in her hands on bar top...2 other guests in lounge.
Walking into restruant we were greeted by mine host/head waiter wearing very creased clothing and not a tooth in front of his mouth and to be told restruant was closed and only open to hotel guests!! The place was empty ...I thought they must be making so much money they do not need the local custom..asked to see the manager and were told yes we could eat the table de hote menu..Bad move..starter and sweet were edible as the could not do wrong with salad and packet smoked trout nor Ice cream for sweet..we all ordered green thai curry..I cannot describe what it tasted like..boiled out of recognition.
Ordered 2 bottles of wine which were plonked on table and left for ourselves to open and we were not asked later if we wanted another drink etc. all in all a horrible experience and would never recommend.
Big shame on a Highland hotel which used to have good food /service etc...never again.

Room Tip: My advice would be not to eat there!
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  • Stayed: January 2013, travelled with friends
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3  Thank Tracy44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2013

Having just returned from the Alexandra Hotel Hogmanay Bash-And with things still fresh in my mind.It is with great delight that our stay at the hotel was First Class.The hotel has a great location in Fort William,with all amenities close at hand.All you need is in the hotel,good bar,nice dinning area,good room,nice and warm in hotel,lots of hot watter/very good shower.The meals were Great.All meals.The staff..First Class.The Cleaning Staff..First Class.The whole Package from Strathmore Travel was wonderful.The entertainment that was put on for us,second to none.The optional trips put on,were great Iam told,we were having such a good time in and around the hotel,we missed them out.The nice touch of greeting us into the New Year with Champagne,and again on New Years day.A late breakfast time,or Brunch all great touches.Thanks again..We shall return

  • Stayed: December 2012, travelled as a couple
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1  Thank williamson000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2013

Just back from a 4 night stay at the Alexandra. The hotel's best points are the tasty food and the friendly and attentive staff, our favourite was Alan. The celeidh band who entertained us into the new year were fantastic and the singer Paula, who played a selection of tunes on the 1st, was also very good.
It was also nice to have the use of the leisure facilities at the sister hotel about a mile away. Beautiful local scenery so all in all a very pleasant wee stay.

  • Stayed: December 2012, travelled with family
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Thank Lindsey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2012

The alexandra hotel is a bit retro, which we like to think of as a taste of traditional highland living!

Our room was very serviceable, with comfy beds and a great shower. Everything was clean and it was fairly spacious. We paid extra for the 'club' room and had a good selection of fruit, snacks and wine, and a robe and slippers each and fancier toiletries, all of which made the stay seem little more special.

Staff were very friendly, and the hotel is well situated at the end of the high street with seemingly ample free parking.

There is wifi in the public areas downstairs, but not in the rooms. The bar is again a little dated but perfectly acceptable and the bar staff were friendly.

We will definitely look at this hotel next time we come to Fort William. :)

Room Tip: We had a room on the 4th floor, lower may be better if you're impatient and not keen on stairs a...
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  • Stayed: December 2012, travelled as a couple
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Thank ellemmek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alexandra Hotel

Address: Parade, Fort William PH33 6AZ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 21 Hotels in Fort William
Price Range: £56 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alexandra Hotel 3*
Number of rooms: 93
Official Description (provided by the hotel):
A traditional nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. ... more   less 
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Also Known As:
Alexandra Hotel Fort William, Scotland

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