We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overnight stay”
Review of Alexandra Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Alexandra Hotel
Ranked #11 of 21 Hotels in Fort William
Reviewed 4 February 2014

Impressed by the staff willingness to ensure you have an enjoyable
experience.Thoroughly enjoyed our overnight stay and excellent breakfast.Outdoor shops nearby very reasonable much to our delight.Great stay!

Room Tip: Room 234 looks out over the front of the hotel and also looks out over the bay.
See more room tips
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you, Derek, for your feedback, we are particularly proud of our team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,090)
Traveller rating
Traveller type
Time of year
Language

653 - 659 of 1,090 reviews

Reviewed 3 February 2014 via mobile

We sadly had booked another hotel in fort William and was disgusted so we went here for dinner and stuff staff was brilliant and chatted away made us feel most welcome and food was best ever only down size was mad at myself for booking wrong hotel but I will be boning here in future

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank conway80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you very much for your words of appreciation, we look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

We arrived to find the previous guests review card with their name and address still in our room, there was an open bottle of coke and open and used bottles of toiletries still in the bathroom. The staff were very good and the stay not unpleasant but room cleanliness is expected at a hotel which caters for tourists.

Room Tip: The poor rating is simply because the room had not been cleaned properly prior to our arrival
See more room tips
  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Dougie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you Dougie S. for your feedback and please allow me to apologies most sincerely for the poor quality of your room with regard to its cleanliness. We have a very good, loyal and permanent housekeeping staff team, so a room that has not been serviced to our high standards is inexcusable and we have ensured that processes have been put in place to make sure this does not happen again. Again my sincere apologies.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

This was the most wonderful stay. From the moment my husband and I arrived, the staff, without exception were friendly and very helpful.
Where to begin? The bedrooms were clean and comfortable and well serviced every day. It was quiet at night even though there were about 150 people enjoying the celebrations for three nights running. The dinners and the entertainments were fantastically well organised and the food very good indeed. New. Year's Eve was an excellent mix of performances by the band, traditional Scottish music and dancing, mixed with ballroom and jive etc. we would love to spend New Year there again next year. I came home so relaxed! Thanks to all at the Alexandra! Jenifer

Room Tip: We had a superior room on the 4th floor at the rear of the hotel. A big room, with good bathroom fac...
See more room tips
  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you, Jenifer, for your feedback. Hogmanay is a great time to relax and celebrate for the year past and a time to look forward to the year ahead, we wish you a relaxing and prosperous 2014.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

We were here for the New Year we have been coming to this hotel for 12 year now. The check in was straight forward and quick staff very pleasant nothing was a bother to any of the staff they made everyone feel at home. Food was really good plenty to choose from at the buffet breakfast it was kept well stocked and kept nice and warm .Table service at dinner at night good choice here as well. entertainment was very good The rooms were of a good standard well cleaned plenty of fresh towels daily also plenty of tea coffee hot chocolate milk and shortbread more in reception if needed. Great having free WiFi in public areas. A big thanks to Brian Hume and all his staff.

Room Tip: Only 4 floors on this hotel although the lift is very small.
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EDG1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you for your kind words, and we look forward to hosting you for years to come.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

I stayed from 23rd December to 2nd January and was most impressed by the wonderful helpful and ever cheerful staff. Nothing was too much trouble for any of them, and they look after each person as though they were a VIP and had that important knack of making you feel valued as a guest. My room was comfortable, immaculate and warm. The entertainment provided over Christmas and the New Year was superb - particularly Paula, who really is unparalleled in her energy. The food was OK, but the choice was a bit limited, but with such a large hotel filled to capacity, it was understandable that it was necessary to limit the menu. The breakfast was incredible - with a huge choice and constantly kept refreshed and the menu available for that was definitely not limited at all. I did feel that there were too many coach parties over New Year, as the dining room was overcrowded for the evenings of that section of the holiday, but Hogmanay was most certainly everything anyone could hope for as a Highland Hogmanay, and the staff excelled themselves in the level of service they provided. I shall certainly be happy to recommend the Alexandra hotel. Free Wi-Fi, and even a computer available for guests use was a big plus (in fact, had there been no Wi-Fi I would not have gone there, as being alone I just have to keep in touch with all my friends). The only thing I would love to see improved is to have had Wi-Fi in the bedrooms and not only in the public rooms. Thanks to Chris, Brian, Val and all the staff for a wonderful 'first time alone at Christmas' experience. I shall not spend another Christmas alone at home from now on.

Room Tip: Level 4 was very quiet, and with a lift, it was not a problem. Would not have been able to manage st...
See more room tips
  • Stayed: December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Phyllis E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 8 January 2014

Your feedback is greatly appreciated, thank you. Christmas and New Year are not times to be alone and we are certainly pleased that you chose to spend the time with us. Our staff team are like one big family and we strive to give the home from home experience to you and all of our guests. Wishing you and all of our guests all the best for 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

I took took my parents on a Hogmanay bus trip to this hotel , rooms fine, food bountiful but the staff were the jewels in the crown. They were a credit to their employer, nothing was to much trouble. They could not be more helpful; they were friendly, accommodating and cheerful .

The Hogmanay bash was exceptional; pipers, dancers , young fiddle and accordion players ... what more could one want for new years eve in Scotland.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 8 January 2014

For your kind words, especially about our staff a big thank you, we are particularly proud of our staff team. All of us at the hotel would like to wish you and all of our guests a wonderful, prosperous and joyful 2014.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fort William hotels
0.4 mi away
Nevis Bank Inn
Nevis Bank Inn
#4 of 21 in Fort William
623 reviews
0.3 mi away
Premier Inn Fort William Hotel
0.9 mi away
Ben Nevis Hotel & Leisure Club
Ben Nevis Hotel & Leisure Club
#14 of 21 in Fort William
1,048 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Inverlochy Castle Hotel
Inverlochy Castle Hotel
#3 of 21 in Fort William
633 reviews
1.9 mi away
The Moorings Hotel
The Moorings Hotel
#1 of 1 in Banavie
750 reviews
0.2 mi away
Imperial Hotel
Imperial Hotel
#18 of 21 in Fort William
777 reviews
Show Prices
Show Prices
Show Prices

Been to Alexandra Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alexandra Hotel

Address: Parade, Fort William PH33 6AZ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 21 Hotels in Fort William
Price Range: £61 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alexandra Hotel 3*
Number of rooms: 93
Official Description (provided by the hotel):
A traditional nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, HotelQuickly, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Alexandra Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alexandra Hotel Fort William, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing