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“Ideal for Short Break”
Review of Alexandra Hotel

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Alexandra Hotel
Ranked #10 of 21 Hotels in Fort William
Reviewed 17 February 2014

Alexandra hotel in Fort William is in an ideal position at the east side of the towns High Street. Very short stroll to all amenities including the railway station (for the steam train journeys -when operating).
Close to Ben Nevis and cable car facilities.
Hotel is clean and tidy with very friendly staff.
Booked on a Dinner Bed and Breakfast deal through Strathmore Hotels newspaper offer.
Room was large, spacious and comfortable but showing its age and could do with a little TLC as could the stairwell and corridors. Very comfy bed and room warm, powerful shower over the bath.
Hotel is popular with locals (large party using main dining room on the Saturday night). Food was well cooked and tasty although limited menu due to being a Valentines weekend one, although there was an option to use the hotels other restaurant which had a more varied menu.
All in all a very enjoyable stay and would recommend this hotel.
Facilities at the sister hotel with spa are available to guests staying at the Alexandra but it requires a journey of about 2 miles (Spa nice and worth the effort)

  • Stayed: February 2014, travelled as a couple
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Thank kennysalter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you for your feedback, we appreciate the points you have raised and will be addressing them though our ongoing refurbishment program.

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Reviewed 16 February 2014

Just back from an overnight stay here with our two kids. What a family friendly hotel. The staff were excellent, especially the lovely chap at the bar, he couldnt have done any more to make the kids feel welcome and happy. The food in restaurant was great and also a great selection at breakfast. The rooms were what you would expect of a mid star hotel but were very clean. Would definately return. Well done alexandra hotel, not very often hotels get it right.

  • Stayed: February 2014
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Thank Chicken802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you very much indeed for your kind words, we are particularly proud of our staff team.

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Reviewed 15 February 2014

Decided to tackle slopes in Scotland, found Alexandra thought only one night if good or bad. Our stay was amazing, staff were unbelievable the personal attention during or stay was fab, little things like a wee treat for the kids when they got the ice cream tub cleaned, dominos, chess. The hotel is a tad tired but no wonder it's large what an upkeep but so very very clean. I recently stayed at gleneagles and the fair mount and the breakfast here would have left them standing. The shower was the best I've had. A fantastic genuine hotel so proud that if tourist visit this is the standard they receive, well done Alexandra we will be back.

Stayed: February 2014, travelled with family
Thank Plunkie27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

This being an old hotel with old world charm we pride ourselves in the quality of food and customer service, so thank you for your feedback, our staff team appreciate it.

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Reviewed 10 February 2014

A group of five of us stayed for 3 nights over this weekend on a skiing trip trip to the Nevis range.
On arrival, you go through on old revolving door into the reception area, open fire going, the staff were very efficient and welcoming, the room was great, warm, clean and all the usual amenities were there.
We made use of the free spa at there sister hotel just up the road, swimming pool jacuzzi, steam room, sauna, very nice after skiing, or in my case rolling around on snow....
Staff in the bar etc we're very pleasant and helpful, the breakfast buffet in the mornings was fantastic, never seen so much choice and with a special order breakfast menu, in my opinion, wiped the floor with a lot of chain hotels etc.
I will definitely be staying again, it's just a matter of when.
Brilliant stay.
My only one suggestion not criticism would be that, a fair few snow sports people are around, not necessarily residents of the hotel but there wasn't a lot of entertainment going on anywhere in fort William, it would have been nice to see local musicians playing there on a Saturday/ Sunday night.

Stayed: February 2014, travelled with friends
1  Thank CelsiusD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you very much for your kind words, we appreciate the feedback. With regard to entertainment, whilst we have local musicians playing in the bar four nights out seven during the summer period, we do have some entertainment in winter but more during Thursdays and Fridays.

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Reviewed 10 February 2014

We stayed at the Alexander on 8/2/14........good hotel and great location. Lovely dinner (recommend the Scottish Tapas!) and sumptuous breakfast. Friendly and helpful staff.
Would thoroughly recommend this hotel...perfect for visiting Fort William and surrounding area. Close to the station but few trains so no noise!



Stayed: February 2014, travelled as a couple
1  Thank Toni T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you, Toni, for your feedback, it is greatly appreciated.

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Reviewed 7 February 2014

I stayed at the Alex as part of a package organised by their sister company, Strathmore Travel. The Alexandra Hotel is a landmark, opposite the station. The place is a little dated and the single rooms are a bit on the small side. Being Scotland the hot water goes off about tea time and the heating well before bed time. Despite having modern TVs the reception was not good so don’t expect sound and vision at the same time!

Service and food are the hotel’s strong points, and overall the package was excellent value for money. The Hogmanay celebrations were well executed, although a little crowded due to the sheer number of visitors on packages. The breakfast buffet is both plentiful and varied, and certainly gets you off to a good start to explore the scenic West Highlands.

  • Stayed: December 2013, travelled with friends
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Thank DaveSodbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you for your feedback. The Alexandra hotel is over 125 years old we do have a continuous refurbishment program and so some rooms may be a few years behind, however they are well maintained and clean. Our TV reception is generally good, however sometimes the regional transmitter does have the occasional hiccup. With regard to the heating and hot water system, we do have a heating and hot water management system that complies to eco tourism standards, however during hogmanay we did experience some software problems and we are please to say that these have been rectified. Please accept my apologies for your less than acceptable experience in your room, I am, however, pleased that you enjoyed the service, food and Hogmanay.

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Reviewed 4 February 2014

Impressed by the staff willingness to ensure you have an enjoyable
experience.Thoroughly enjoyed our overnight stay and excellent breakfast.Outdoor shops nearby very reasonable much to our delight.Great stay!

Room Tip: Room 234 looks out over the front of the hotel and also looks out over the bay.
  • Stayed: February 2014, travelled as a couple
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Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris V, Manager at Alexandra Hotel, responded to this reviewResponded 23 February 2014

Thank you, Derek, for your feedback, we are particularly proud of our team.

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Additional Information about Alexandra Hotel

Address: Parade, Fort William PH33 6AZ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Fort William
Price Range: £75 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alexandra Hotel 3*
Number of rooms: 93
Official Description (provided by the hotel):
A traditional nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm. Free parking is also available as well as Free WiFi in public areas, in Superior Rooms, or in all rooms if you book direct with the hotel. ... more   less 
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Also Known As:
Alexandra Hotel Fort William, Scotland

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