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“Lovely staff”
Review of The West End Hotel

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The West End Hotel
Ranked #12 of 21 Hotels in Fort William
Reviewed 3 July 2013

Room was reasonably priced and clean. Food not amazing but by no means awful. Service was fantastic - the staff were friendly and accommodating and couldn't have done more to help. Nothing was too much trouble. Would stay here again.

  • Stayed: June 2013, travelled with friends
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Thank Jamie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 July 2013

Stayed here in a group of approx 12 for 1 night before embarking on the 3 Peaks Challenge. The service was outstanding, they really could not have done enough for us and were so helpful with allowing us to park minibuses and providing hot water while the hikers were hiking. True the decor is dated and looking a little tired but the location is great, the breakfast wasn't a buffet and the meals were reasonably priced and generous portions. Overall a good hotel experience made very good by the friendly welcoming staff.

  • Stayed: June 2013, travelled with friends
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Thank SamandSuze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

A very warm welcome when we were looking for a room last minute. They only had one left for a higher price than what we had foreseen and the receptionist proposed right away that we take a look at the room and only take it if we like it, which was a very nice gesture.
I normally wouldn't pay 100 GBP for a double room with such a...khm, how to put it nicely...outdated design, and furnished with a particularly bad taste, but I have to admit that everything was neat and clean and perfectly functional.
We had a not outstanding but good breakfast and in general a very pleasant stay at the hotel. Not recommended if you are sensitive to cheesy decoration, otherwise nothing to complain about.

Room Tip: We had the room above the entrance with full view through huge windows over the loch.
  • Stayed: June 2013, travelled as a couple
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1  Thank Yaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

The West End is a nice old fashioned hotel. We had travelled a long way and were very grateful to find somewhere to stay at short notice while our 3 adult children went on up to John O'Groats. It was a nice little room with tea, coffee and TV and a lovely warm bathroom. There was a brochure of attractions in which we found out about the Jacobite steam train which we went on the next day. We had a good night's sleep and an excellent breakfast overlooking the loch. There is adequate parking and a nice conservatory. Thank you.

Room Tip: Rooms at the front overlooking the loch would be best.
  • Stayed: June 2013, travelled as a couple
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Thank Lynda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

The location is great. It is an old hotel that must be difficult to maintain, but everything in the room worked OK. The double bed must have been a small double. It was like sleeping on an ironing board! Very uncomfortable. If we were staying there for more than one night we would have asked to be moved.
The staff were very friendly, courteous and efficient. The Breakfast 'team' were superb.
The restaurant and bar area were comfortable and relaxing.
We wouldn't stay there again though.

Room Tip: Do not have the small double!
  • Stayed: June 2013, travelled as a couple
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1  Thank CazzMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2013

Our coach party was efficiently and quickly checked in. There was an offer of help with luggage for anyone in need. There is a side entrance from the car park which does not involve any steps, and a lift to all floors. This is a family run hotel not a standardised hotel chain, therefore the decor and rooms were more homely. We found our room to be clean and comfortable. We were not affected by any excessive noise from other guests. There was noise from passing traffic during the day but not at night. This was offset by the fact that the hotel was very conveniently sited at the edge of town. Food was plentiful and even though we were a coach party there was a choice of breakfast and evening meal, including Mallaig kippers which were scrummy, and a four course evening meal. Staff are happy to give you small portions or omit any items that you don't like. Service at meal times is quick but not rushed. We found all staff to be very friendly and professional and would like to thank them very much for a lovely 4 nights stay.

  • Stayed: June 2013, travelled as a couple
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1  Thank Amelia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2013

My husband and myself returned home earlier this week after spending five days at the West End Hotel, Fort William. We had a moderately sized absolutely clean room - we had half-board and the breakfasts and dinners were wonderful - so much food! All the staff were so friendly and obviously enjoyed the work and couldn't do enough for us.
The only downside is the fact that there is no porterage and there are fifteen stone steps to climb before entering the Hotel. If guests have any problem carrying their cases there are staff to help if you tell them at Reception.

  • Stayed: June 2013, travelled as a couple
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1  Thank TrixieDerbyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The West End Hotel

Address: Achintore Rd, Fort William PH33, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#1 Best Value Hotel in Fort William
Price Range: £52 - £84 (Based on Average Rates for a Standard Room)
Number of rooms: 51
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Also Known As:
West End Fort William
West End Hotel Fort William
The West End Hotel Fort William, Scotland

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