We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great find in Fort William”
Review of Highland Hotel

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Fort William
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Highland Hotel
Ranked #2 of 21 Hotels in Fort William
Certificate of Excellence
York, UK
Level 6 Contributor
483 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
“Great find in Fort William”
Reviewed 16 June 2012

We spent four nights at the Highland Hotel (Mon-Fri)

The hotel is run by Lochs and Glens Holidays and the hotels' business is divided into two distinct groups - coach holidays and self drive.

Coach holidays account for about 95% of it's business and it's operations are definately centred around this - even as much as they don't turn the lights on in the reception area unitl a coach arrives ! 99% of occupants are aged over 50.

We were on a "self-drive" holiday - that is to say that we didn't arrive as part of a coach tour.

The hotel has it's history as an old railway hotel and was completely refurbished in 2008. It consists of two buildings - the original hotel building (where the entertainment, meals, some rooms and reception are located) and a three storey annexe (consisting of bedrooms only). There's a lift in the main hotel but bedrooms are accessed via stairs in the annexe. The annexe is accessed by a covered "bridge" - so you don't have to go outside. The hotel is located on a hill above Fort William. A downhill walk to the town will take less than 5 minutes. The views from some rooms are spectacular - overlooking Loch Linnhe and the distant mountains.

We stayed in the annexe. The bedrooms are bright, modern and very clean. There's a TV, telephone, tea/coffee facilities and all rooms have en-suite facilities (I think all annexe rooms have a bath).

Meal times are based around the coaches. Some coaches will have an early start - either for their journey home or trip out for the day. We managed to get breakfast at 07:45, 08:00 and 08:30 - this time has to be booked via reception. Evening meal depends upon what the coaches have been doing that day. Once again, the time has to be booked via reception. We had evening meal at 18:15 most days ( we could have gone later) except one day when it was no earlier than 19:30.

Food was excellant. Initially we thought the portion sizes were too small. However, most nights we left the dining room feeling rather full after a three course meal. The menu has a choice of starter, main course and dessert and each item is marked to say whether it is Vegetarian or Gluten Free.

All of the staff were incredibly helpful, cheerful and polite.

We had previously had a self drive holiday at another Scottish hotel run by a different well known coach company and the hotel was diabolical. As such we were hesitant to stay at another hotel run by a coach company. However, we were all very surprised and pleased with Lochs and Glens accommodation and we will definately be looking to stay in one of their hotels again.

Room Tip: In the annexe twin rooms are at the front. Double rooms at the back
See more room tips
  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Skeldergate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

483 reviews from our community

Traveller rating
    356
    100
    20
    5
    2
See reviews for
55
240
27
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Bunbury, Australia
Level 5 Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 June 2012

We went on a coach tour leaving from Barrow-in-Furness and travelling through to Fort William. We stayed for three nights in total with all breakfast and night meals included. The whole package was VERY cheap and the food was beautiful. We weren't sure what to expect because it was a package deal through the coach company which included all the site seeing and travel plus the meals (excluding lunch). We went to dinner the first night and were greeted by very friendly staff and a 3 course menu! coffee, tea, water, milk and juices were included in the package (and available at any time) but alcoholic beverages were purchased separately either with cash at the time or could be added to your room number to pay by card or cash on check out. They had night time entertainment such as bingo, live music and badpipe playing. The atmosphere was relaxed but fun and a lot of men and women got up to dance both together and seperataly to older styled songs.

The hotel room itself was very clean and large. The view from our room was ok but the view from my inlaws room was fantastic.

The only one thing that wasn't very good was the packed lunch option they give you. You don't get value for money and the food really wasn't very nice. My advice would be to dine elsewhere or grab a sandwich from the tesco store down the road which is walking distance.

The view from the enterance of the hotel is spectacular. I highly recommend this hotel :)

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SonyaMHowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chippenham, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 June 2012

Thankyou locks and glens and highland hotel for an experience i urge anyone to do. After a long journey with a driver and coach stop the highland hotel was a grand and wellcome sight. Phil our driver absolutely brilliant and a credit to locks and glens.The hotel was ran like a military exercise only differance was that the hotel staff were all polite happy and nothing was a problem for them they also are a credit to locks and glens. The food was lovely to cater for the amount of people that were there and still dish out piping hot delicious food again a credit to locks and glens. rooms very nice and clean with beds and room being made and cleaned every day. The entertainment was really very good but by the time you had your tea and a couple of drinks at a reasonably cheap bar it was time for a wellcome sleep. This experience with locks and glens i will happily without doubt do it again myself and my partner are allready booking next year with locks and glens. Thanks again locks and glens for a wonderfull holiday !!!!!!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 June 2012

Just back from our first trip with Lochs and Glens staying at The Highland Hotel Fort William.
A great holiday experience Dave our driver was excellent and very knowledgable of the area,
the hotel was lovely, clean and well organised . Will certainly be going with Lochs and Glens for future holidays.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pauline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King's Lynn, United Kingdom
Level 6 Contributor
102 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 29 May 2012

yet another great holiday with lochs and glens,the hotel is great,its location is superb,staff are excellent as are the rooms and facilities.
the choice of meals is very good
the location leads to a very peacefull nights sleep and some very nice views

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chris g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coleraine, United Kingdom
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 May 2012

My husband and I have just returned from a Lochs and Glens holiday at the Highland Hotel. I have been so relaxed since I came back that I have not had any motivation to get back to normal household chores yet. Everything is taken care of- as soon as you arrive at the hotel luggage is taken to your room and all you have to do is enjoy yourself. The rooms were very clean and we were fortunate to have a room with a view of Lough Linnie. It was really spectacular as the sun shone the whole time we were there. The food was very good, a great choice in the morning and a three course meal in the evening. Portions are not enormous but when you eat three courses you would not want to have any more than this. The entertainment was very good, on one night we had a piper and scottish dancing which was great. The staff were great and nothing was too much trouble for them. We had a great bus driver called Colm who was one of the safest drivers I have ever had, he also was so courteous and a great ambassador for Lochs and Glens as he had a great personality. All in all we had a great time, if you want a holiday where everything is taken care of and all you have to do is relax then this is the place to do it.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Tipsy9-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morecambe, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 May 2012

Stayed at the Highland hotel on a Lochs and Glens holiday. We liked everything about this hotel. Very pleasant staff, spotless rooms, Incredible view over Loch Linnhe. However, what impressed us most was the the way everything was so efficiently organised. No queueing in reception on arrival because keys were already in the room doors. We were just given cards with our room number on, and went straight up. (Luggage arrived at same time). Dining room was run like a well oiled machine, (without rushing anyone). Food was very good and varied. Plenty going on, Entertainment acts, quizes, bingo and raffles.
Would definitely stay there again. Great area too. Glencoe was awesome.
Our Lochs and Glens driver was the brilliant Roy Hardwick. He was mine of information and kept us informed and amused all week.
This holiday was great value for money and better than all of the coach holidays we've been on before with 3 other company's.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Doug764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fort William hotels
3.0 mi away
Inverlochy Castle Hotel
Inverlochy Castle Hotel
#1 of 21 in Fort William
574 reviews
0.6 mi away
Premier Inn Fort William Hotel
0.8 mi away
Nevis Bank Inn
Nevis Bank Inn
#4 of 21 in Fort William
538 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Alexandra Hotel
Alexandra Hotel
#10 of 21 in Fort William
1,011 reviews
0.3 mi away
Cruachan Hotel
Cruachan Hotel
#15 of 21 in Fort William
526 reviews
1.2 mi away
Ben Nevis Hotel & Leisure Club
Ben Nevis Hotel & Leisure Club
#13 of 21 in Fort William
935 reviews
Show Prices
Show Prices
Show Prices

Been to Highland Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Highland Hotel

Property: Highland Hotel
Address: Union Road, Fort William PH33 6QY, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Free Parking Restaurant
Hotel Style:
#1 Romantic Hotel in Fort William
#3 Family Hotel in Fort William
Hotel Class:3 star — Highland Hotel 3*
Number of rooms: 107
Also Known As:
Highland Hotel Fort William, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing