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“Lochs & Glens Hotel”
Review of Highland Hotel

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Highland Hotel
Ranked #1 of 21 Hotels in Fort William
Certificate of Excellence
Reviewed 17 June 2013

This is a grand Victorian hotel (run by Lochs & Glens Holidays) sitting impressively high above the main centre of Fort William. The rooms are excellent (room 309 has a great view over Loch Linnhie). The food is varied & of a very good standard, also the staff are polite & efficien.t

Room Tip: Get a room with a good view of the Loch
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  • Stayed: June 2013, travelled as a couple
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3  Thank doug1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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369 - 375 of 523 reviews

Reviewed 10 June 2013

I recently travelled to Highlands Hotel in Fort William and can confirm that the hotel was superb. The food was very good and despite the fact that both the breakfast and evening meal was table d'hote you could ask for small variations in the choices offered . The staff were very accommodating and friendly. Customer service was excellent. I went on the scenic tour and the daily excursions were interesting.I would certainly recommend Lochs & Glens for a holiday.

  • Stayed: June 2013, travelled with friends
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6  Thank Graham R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

Stayed here on a Lochs and Glens holiday. Very comfortable hotel. Excellent breakfasts and evening meals with lots of choice. Considering there were there coaches to serve the food was always hot and very well presented. Staff extremely pleasant and helpful. As I don't drink tea or coffee I asked for hot water with lemon on e first morning and did not have to ask again as this was always there for me each morning. Very good entertainment too. Weather was not particularly good but rooms were warm with lots of hot water for baths. Greeted by Manager on arrival and luggage delivered to our room very promptly, bathroom fan seemed noisy but we were assured by our friends in the next room they could not hear it and theirs was as noisy but we could not hear it so not a problem.

Room Tip: Lake views are particularly nice.
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  • Stayed: April 2013, travelled as a couple
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3  Thank DorothyT202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2013

Just returned from an excellent week away with lochs and glens, our driver peter was brilliant, when we arrived at the hotel we was greeted by a member of staff, who explained what time dinner and breakfast was, this was a nice touch, our keys were in the door and our luggage arrived 2 minutes after we got to the room, The food was excellent, they couldn't do enough for us, even with fussy customers it was no problem for them to change the meal.
The room was clean and comfortable, just what you would expect. Excellent views, we had a side room but still had great views of the loch and surrounding area. Friendly, professional staff, excellent service and great bar prices. looking forward to booking another holiday with them for next year.

  • Stayed: May 2013, travelled as a couple
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3  Thank vikkisteve2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2013

Just returned from a Lochs & Glens 4 day break.
Picked up from Ayr by a contract coach. We had book a lochs & Glen Holiday and expected a nice coach from the same company. Disappointed ... although Karin our driver was excellent both in driving and entertainment. Jokes, Music & singalongs all made the journey to Fort William more pleasant.
The Hotel stood overlooking the loch. Impressed with the look and ambience of the hotel. We received a warm welcome by Stephan and our luggage was off loaded and delivered to our room.
The room was of a reasonable size and in good repair. Clean sheets and comfy bed although small for two people of 12 & 18 stone. Could have done with a kingsize or twin beds. Bathroom was large and well fitted. My only gripe was the bathe towels were very small, ok if you are 6 stone dripping wet.
Food was hot, varied and plentiful. Service was very quick and pleasant.
There was a large downstairs lounge spreading either side of the front door with log fires either end. Lovely and warm until smokers kept coming in & out all night letting in a gush of cold air. It was -6 on one evening and just as you were getting warm the door opened again.
Also we were INSTRUCTED not to put and logs on the fire after 9pm, ridiculous as we only finished dinner at 8:30 one night and was looking forward to a nice cosey sit by the fire.
Entertainment was the usual singer/ keyboard night some good some ok.

Al in all a lovely holiday in a great location. Really nice hotel spoilt by petty rules (fire) and blasts of cold Scottish air every few minutes. Staff were generally very good and friendly.

Room Tip: ask for a loch view room.
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Room Tip: ask for a loch view room.
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  • Stayed: November 2012, travelled with friends
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2  Thank Fuzzyducktraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2013

Just had a lovely 4 night break at this wonderful hotel.The hotel itself is very grand with a lot of character,it sits high up on a hill overlooking loch lihne.The meals were very good and gave a good choice for each night we were there.The staff were very attentive to everyones needs and were always pleased to help out.The rooms were very clean and tidy and we had room 211 which was a family room with lovely views and was very large.Drink prices were very reasonable with 2 vodka/cokes costing £4.90. We will definitely be going back asap.

Room Tip: family rooms are classed as twin rooms and are much larger.
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  • Stayed: May 2013, travelled as a couple
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2  Thank ian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013

We visited here in March 2012 as we had seen it when L&G had just bought it when we were on a previous day trip from another of their hotels.

We had a wonderful stay here and the position of the hotel was amazing, with views all over the loch. Very high up on a hill commanding superb views. The hotel was just magical inside and the staircase was a sight to behold.

As ever from being picked up by a pleasent driver to arriving we had a great journey and were greeted so well on arrival. Our room was very well furnished and the beds were comfortable and clean.

This is the only company who's staff all line up and greet everyne at meal times, it is a lovely touch and makes the guests feel so special.

The menu at meal times is so very good with a great choice of superbly cooked food. We are always offered more by the staff, but the portion we get is enough. The tables are all beautifully laid and the cutlery etc is gleaming. The staff are all so delightful and seem so happy in their work. Plus they are very well trained.

The trips out are very good and the visits to another hotel for a lunch snack is a great idea. You buy the lunch which is a good price and the sandwiches are first class.

The entertainment and Bingo etc are varied and well worth staying in to see.

This company have got everything down to a fine art and in my opinion, nobody does it better.

Room Tip: Ask before you try to sleep for a quiet room
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  • Stayed: March 2013, travelled as a couple
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3  Thank jodrydale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highland Hotel

Address: Union Road, Fort William PH33 6QY, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Free Parking Restaurant
Hotel Style:
#1 Romantic Hotel in Fort William
Hotel Class:3 star — Highland Hotel 3*
Number of rooms: 107
Also Known As:
Highland Hotel Fort William, Scotland

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