I have recently returned from a Lochs & Glens Holiday to Fort William, Scotland.
I was with my mum, first ever holiday with her alone & First time travelling with Lochs & Glens...The Driver & the Staff at The Highland were fantastic, nothing was too much trouble for them...I should add that I am a wheelchair user & I have never received such a high level of care & kindness anywhere in England as I did there.
The Restaurant staff were great, I was called for by our waiter & he took me to the restaurant at meal times to make sure I was safe & they provided me with a chair from the lounge area because I need a chair with arms to keep my balance...
If I had to say anything negative it would be that the ramps either side of the Hotel were out of use due to scaffolding & building works being done...Not the Hotel Staffs fault but inconvenient all the same, also the room we had was lovely, except the walk in shower could do with another grab rail on opposite side of current one.
To get to our room there was three steps to negotiate, this was just manageable but because the banner rail was loose both sides it was a little unnerving.
Over all I would give this Hotel & Holiday 10 out of 10 for the way I was looked after...Thank You.
- Also Known As:
- Highland Hotel Fort William, Scotland