We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An excellent week”
Review of Highland Hotel

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Fort William
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Highland Hotel
Ranked #2 of 21 Hotels in Fort William
Certificate of Excellence
Reviewed 3 September 2013

We have just returned from a 6 day holiday with lochs and Glens. We had a brilliant time, saw some wonderful places and made some new friends.
The hotel was excellent with a superb room, friendly attentive staff and good food.
I was amazed that although 3 Coachloads stayed at the hotel, everything ran like clockwork

Room Tip: Ask for a Loch View
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Muscavado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (514)
Traveller rating
Traveller type
Time of year
Language

341 - 347 of 514 reviews

Reviewed 1 September 2013

My partner and I stayed at the Highland Hotel for our break away. Although a seven hour journey from our home, it was a delight to arrive at such a well presented Hotel. The drive itself, once into Scotland and especially through the Highlands was absolutely fantastic and something I would gladly do again. Our hotel was booked through Lochs and Glenns, who cater for coaching holidays and they have a number of Hotels around Scotland. We drove and stayed as independants, which we prefer, as this gives u the flexability to do as we please. Upon our arrival, we were greeted by a professional and curteous fellow, behind the reception desk. Upon booking our break, we had difficulty arranging for a double room. Something we had experienced on the website previoulsy at a different hotel. We didn't worry at the time as this was easily rectified and so assumed this would be the same at the Highland. However upon entering our room on the third floor, we were presented with a twin room. Disappointment number one. The second disappointment was that upon gazing out of the window, were had a lovley view of a brick wall and if we strained enough, twisting our heads to the left, we could just see the Loch. I decided to go back down to the reception and see if there was a chance of moving rooms. We had to act quickley as there coaches were due to arrive. I disucssed our issue with the receptionsist. 'No problem' he said and began tapping on his computer. 'ok Sir, there is another room, with double bed and a view of the lock, here is the key' brilliant.Back in the lift up to our room, 'OK love, got us another room' Back in the lift with our luggage, down two floors, found the room, opened the door. Great double bed. Not so great, view out of the window, half Loch, half wall. My partner was not happy. "I'll sort it", "no leave it now". I heard the disappointment in her voice. Back to the receptionist, pleaded with him. "Sorry no room left with double bed and Loch view", I relented "How about twin room with Loch view?", " Yes Sir, we do have one left, her is the key". Great. Back in the lift, back to the room "We have another room love". Back in the lift with the luggage, past reception, through the bar area, down some stairs, down more stairs, into an annex of the hotel, into our third room and yes twin beds, but at last a great view of the loch. "Great, I'll put the kettle on now" my partner said with joy."Great I said", sweat pouring down my face. Anyway, with thanks to the receptionist, we were able to settle in. The rooms looked and smelt clean and well presented. The en suite was a good size with shower and bath, with clear water running from the taps.Very clean. With TV, kettle, adequate storage and good access around the beds, this was a little home from home. The only downside we find with a lot of hotels, there never seems to be enough wall sockets for electrical's. The restaurant was large and airy with good views of the Loch. The restaurant staff were very polite and helpful. The food was good, although the portions for me personally, could be a little bigger please ! Although we didn't partake in the evenings entertainment, as this is catered more for the older generation. Good access to the town facilities, as you are only five minutes walk from Fort William. Good road access to Ben Nevis, Glen Nevis etc. The surrounding mountains are picturesque. Overall we had a lovely break away and I would like to thank the staff for their help..

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Allan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

Had an amazing time, great value for money, the hotel was immaculate the food first class, the staff were great and the excursions were great we had two ferry rides included one to the isle of Sky, cant wait to go on another Lochs and Glens holiday.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank yogibearF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2013

We booked a Self-drive here after stumbling on Lochs and Glens and reading previous reviews here. I am so glad we did as the hotel is wonderful. The self-drive package is a bargain and includes breakfast and dinner at a price most hotels are charging for just rooms! We will definitely return and highly recommend Lochs and Glens.
The hotel, which overlooks Loch Linnhe, is spotlessly clean, bedrooms are modern with lovely walk-in showers and clean towels changed daily The lobby and lounge retain original features such as the stained glass windows and wooden staircase and open fires which must be welcome in winter. Breakfast is excellent- a good choice available and served promptly. Dinner, 3- courses, was also good- sometimes excellent. Bar prices are reasonable and a wide range of wines and other drinks are available. The staff are friendly and work so hard to get things right. Wifi is available in the lounge area and there was nightly entertainment which sounded OK. The only thing that could be improved on is opening the bar earlier. Check-in isn't til 4pm- we arrived at 3.15 after a long day's travelling. It would have been good to relax in the bar with a drink while we waited for our rooms to be available. Unfortunately the bar doesn't open til 5 and though a notice board stated we could ask for drinks outside the opening times this wasn't offered on arrival. Though the town centre is very close we didn't want to be traipsing about after a long days travel. Everything else was wonderful and we had a great stay.

Room Tip: Some rooms have Loch views- we didn't have one but you don't stay in your room all day so it...
See more room tips
  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Catherine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013

This is the sort of place you are tempted to keep quiet about so there will be room for you next trip! This was the old Station Hotel of the Town but is now 1/2 mile from the new station and up on the Loch side giving a fine view over it. It has kept its grand Victorian features (staircases, stained glass). We asked for a loc view and got it, albeit on the third floor where the rooms were smaller but excellent. Everything is clean and comfortable. The bar is good and the entertainment dispensable but fine--this is an older crowd, and the place is owned by the coach tour company that brings in the customers, but they were very nice to us, booking independently. The service was excellent --everyone helpful and kind. We had dinner one night only--lots of choice and a mere 10 pounds for three courses with excellent French wine at 12.95. The shock of the place is how they can provide all this at such prices--we paid no more for two rooms for five nights than we paid for one night at a boutique hotel the day we left only 60 miles away!

Room Tip: ASk for a room at the front of the old part of the hotel.
See more room tips
  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank yalexanderw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

we were a couple on our late honeymoon from suffolk it was a great hotel had room with a view over looking loch linnhe very clean rooms and comfortable staff very friendly food was excellent plenty of choices i was ill half way through the holiday but the staff went out of there way for us by allowing us to have our meals in our room jush had to call room service the entertainment was good everynight escpeciall paula mcaskill even met some nice people would definatly go back again the bus trips with lochs and glens are brillent very good driver called peter make sure you go well equipped for the weather as its so changeble but lovely places to vist and see breath taking views reccomend it to anyone well done lochs and glens.

Room Tip: dont be affraid to ask for a room with a view
See more room tips
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Irene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

Have just returned from 7 night holiday with Lochs and Glens at their Highland Hotel in Fort William.
The journey from Devon took 13 hours. There were plenty of comfort breaks but be advised that you may not get lunch stop until approx 2.30pm so advisable to take sandwiches to keep you going or buy something on route during shorter breaks.
Arrival at the hotel went smoothly with you being told your room number whilst still on the coach. Your luggage then appears promptly outside your allotted room. Requested room with walk in shower, loch view and accessible by lift. Got all three. If you have mobility problems request room with access by lift as no lift in Annexe. Our room (room 210) was spacious, clean and had a comfortable bed
Hotel normally accommodates 3 coach trips with each coach having allocated meals times. These are rotated. The service in the Dining Room is quick and the staff most helpful. There is plenty of choice on the menu and I did not hear a single complaint about the quality of the food. It really is value for money. If you want a bottle of wine with your meal the price for a bottle of the house wine is £9.85.
The hotel has a well stocked bar. A pint of Carlsberg lager is £2.95 and a branded spirit is £2.50. Some of the whiskeys may be a bit more. Bar opens at 5.00pm.
Entertainment is lald on each evening and starts at 9.00pm until 11.00pm.
This hotel is located close to the centre of Fort William. To reach the High Street you have to negotiate number of steps which might cause problems for those with mobility problems. If you can make it down you can easily get a taxi back, The cost is £3.20. The cost for a pint lager in the local pubs varies between £2.50 and £3.00. There is a Wetherspoons which has it's usual special offers with bitter starting at £1.99 a pint. Some of the gift shops stay open until 8.00pm during the Summer Season.
If your itinery gives you an afternoon in Fort William and you are looking for a place to have lunch the best place for value for money is the cafe located in Morrisons which is by the railway station. The food there was really good at an excellent price.
The Highland Hotel is an extremely well run hotel which offers excellent value for money. The staff are first class and keen to make your holiday a success. A view which seemed to be shared by my fellow travellers.

Room Tip: Ask for a loch view room accessible by lift
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank VISITORFROMDEVON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fort William hotels
3.0 mi away
Inverlochy Castle Hotel
Inverlochy Castle Hotel
#3 of 21 in Fort William
611 reviews
0.8 mi away
Nevis Bank Inn
Nevis Bank Inn
#4 of 21 in Fort William
587 reviews
0.3 mi away
Alexandra Hotel
Alexandra Hotel
#10 of 21 in Fort William
1,051 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Ben Nevis Hotel & Leisure Club
Ben Nevis Hotel & Leisure Club
#14 of 21 in Fort William
1,000 reviews
2.2 mi away
The Moorings Hotel
The Moorings Hotel
#1 of 1 in Banavie
728 reviews
0.3 mi away
Cruachan Hotel
Cruachan Hotel
#13 of 21 in Fort William
565 reviews
Show Prices
Show Prices
Show Prices

Been to Highland Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Highland Hotel

Address: Union Road, Fort William PH33 6QY, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Free Parking Restaurant
Hotel Style:
#1 Romantic Hotel in Fort William
#3 Family Hotel in Fort William
Hotel Class:3 star — Highland Hotel 3*
Number of rooms: 107
Also Known As:
Highland Hotel Fort William, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing