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“Roaring fires and great hospitality”

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Innseagan House Hotel
Ranked #19 of 21 Hotels in Fort William
Bournemouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Roaring fires and great hospitality”
4 of 5 bubbles Reviewed 7 October 2012

Alexandra and her family could not have been more helpful and friendly, We arrived enmass with 19 on route for Ullapool. Lovely relaxed atmostphere with roaring log fires in the bar and sitting room. The evening meal was excellent, especially the marinaded steak, breakfast french toast with fuit, maple syrup and bacon was unbeatable.
This really was home from home, comfy beds , a few problems with hot water but sorted promptly we returned on homeward trip for another night. Very friendly and accommodating, Alexandra seems to be building up the business and we would definately stay again for the food and the relaxed enviroment.

  • Stayed September 2012, travelled with friends
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Helpful?
Thank tene123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra B, Manager at Innseagan House Hotel, responded to this review, 22 November 2012
Thank you all for your fantastic review. I am so glad you enjoyed your stay with us we would welcome you all back anytime. Have a great Christmas and New Year.
Thank you again.
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268 reviews from our community

Traveller rating
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    66
    33
    31
    68
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Ayrshire
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 October 2012

Colin & i stayed at Innseagan House Hotel on a 3 night stay in September and can thoroughly recommend it to anyone looking for accommodation in or around Fort William. Alexandra could not have been more attentive and absolutely went out of her way to make sure our visit was very welcoming with afternoon tea laid on ( ten minutes after we arrived ) in the very comfortable lounge overlooking Loch Linnhe. Our room was very nice clean, comfortable with an ensuite which had a bath & shower. We ate at the hotel on two nights and the home cooking was very good ( especially the steak pie ). After dinner we enjoyed a drink in the lounge where George lit and attended to a lovely log fire (bliss). Thank you for a lovely stay Alexandra we hope to see you again.

  • Stayed September 2012, travelled as a couple
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Helpful?
Thank AyrshireRuby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra B, Manager at Innseagan House Hotel, responded to this review, 22 November 2012
Thank you very much for your review and we hope you come back soon. Yes the steak pie is fantastic. Wynne's the Butchers Steak Pie. The west coast and highlands of Scotland are very beautiful and its a delight to welcome you to taste a little of here.
Thank you very much.
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West Linton, Scotland, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 18 September 2012

We stayed at Innseagan in September 2012 through a daily deal site. We we delighted with the service we received. On phoning the whole process was explained to us and the manageress couldn't have been more helpful. This service continued on arrival, nothing was to much hassle. Our room was more then adequate with a comfy bed. Unfortunately our room was near some noisy Nevis walkers who got up at 6 am but this can't be helped. The bath had an over head shower as well as a tap shower, we never manged to get the overhead shower to work with hot water, but this may have been the times we used it. Breakfast was fab both mornings, perfect for a days biking. Afternoon tea was also an added bonus! Parking was easy and a security light meant we were happy to leave the bikes in the car. For £99 for 2 people for 2 nights we were delighted and will definitely use again when we come up!

  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
Thank Yvonne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 August 2012

We went to inseagan house hotel 14 years ago and the previous management were great. They were professional and their service was exceptional. We expected the same this time round as we were'nt aware of management change. Frank was very helpful and very accomodating. His dogs made my childrens stay all the more better and his poor wife Alex was all over the place trying to sort out breakfasdt etc. We stayed 5 nights and not once were our rooms cleaned and bed sheets and towels replaced. The showers were poor with very little water pressure and the lighting in tghe rooms were dull. The central heating was only turned on when we asked as the weather was not great. We appreciate that this was new management but with 22 rooms and only 3 members of staff, they were over stretched and under staffed. We hope they really make a go of it and have a successful B & B but they need to act on these negative reviews with positive results.

Room Tip: Choose the loch view rooms. They are truly amazing
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  • Stayed August 2012, travelled with family
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Helpful?
1 Thank amranulhaque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra B, Manager at Innseagan House Hotel, responded to this review, 22 November 2012
I am very sorry that you were disappointed with your stay. We did have a few problems at that time. The manager @ the time ( Frank) has now left Innseagan. We hope that if returned you would have a better experience here @ Innseagan.
Thank you for your review and we will endeavor to put right issues that you have mentioned .
Thank you
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Glasgow, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 August 2012

comfortable beds in modern rooms with good facilities, Frank and Alex were great and took care of everything we needed. the veiw from the room was fantastic and we enjoyed sitting out front in the garden with a cold beer after our long day on the motorbikes, the breakfast was fine and we didnt have to wait long for it, even tho the dinning room was busy. to sum up, A decent bed, a decent room, a good breakfast and nice staff all for a very reasonable price, i will defo be staying here again when im up this way and will recommend to others :)

  • Stayed August 2012, travelled with friends
    • Value
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Helpful?
Thank graham a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra G, Manager at Innseagan House Hotel, responded to this review, 17 August 2012
Thank you very much for your review. We are glad you enjoyed your stay and hope to see you again.
Thank you
Alexandra
Innseagan House Hotel
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Uithoorn
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 August 2012

New management since February. Franc and Alex are working really hard to turn this place around and are getting there! Very very warm and friendly, your wish is their command, makes you want to join in and help them instead of finding fault with things. Lovely friendly dogs and good breakfast with a wonderful view. Especially recommended for lovers of baseball (MLB TV in the bar).

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank Maria V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra G, Manager at Innseagan House Hotel, responded to this review, 13 August 2012
Thank You Frank! I really enjoyed watching Baseball with you.
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Canterbury, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 7 August 2012

Very tired hotel in need of serious updating, when you read lake front footage you don't expect the main road to Ft William to be between you and the lake. Alex at the desk was very nice but long-suffering. Avoid the manager Frank at all costs, too rude and angry to be managing a hotel and working with the public. Room very very basic small but very clean, zero thrills or extras. No fridge in room. The type of room that you want to spend as little time as possible in, no cozy lazy lounging around in this room. If you are only interested in somewhere to sleep and shower then it would be fine. Dinner very expensive and full cream longlife milk only available in those tiny packets -- so if you are watching your weight, bring your own milk -- I went out and bought skimmed. We had booked for two nights but couldn't bear the thought of another night in such a confined space so left after one night and Frank was very angry.

Room Tip: Only book here if you are an outdoors person and plan to be out of the room as much as possible, on...
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  • Stayed July 2012, travelled as a couple
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Helpful?
2 Thank terrylee c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra G, Manager at Innseagan House Hotel, responded to this review, 10 August 2012
If you would have looked at your map, you would have noticed that the A-82 ( the only link along The West of Scotland to Inverness) is right along the shoreline, and we are right off the road. I'm sorry our decor was not up to your standards, but ALL of our rooms were re-decorated by myself in February. All of our rooms have brand new Egyptian cotton bed linen. If you wanted a fridge in your room you should have gone to The Ritz Carlton, as there are no hotels in the area that I know of that offers a fridge in your room. You have taken the time out to denigrate my character after I denied you a cup of milk, thank you. But like you said when you were badgering my front desk worker for a free cup of milk...you had just come back from Morrison's, why did you not buy your "healthy choice" milk while you were there? In closing, I never said one word to you, or had any interaction with you during your entire one night stay here, I'm glad I did not.
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Additional Information about Innseagan House Hotel

Property: Innseagan House Hotel
Address: Achintore Road, Fort William PH33 6RW, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #19 of 21 Hotels in Fort William
Price Range (Based on Average Rates): £
Hotel Class:3 star — Innseagan House Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Innseagan House Hotel features breathtaking views, free WiFi in all areas. A relaxed family atmosphere welcomes you to make us your refuge from the grind of everyday life. Located on the shores of Loch Linnhe, in "The Outdoor Capital of The U.K." There is plenty to do during the day. Your pets are welcome to come along and enjoy Ft. William with you, for a small fee if you please. Group excursions are welcome. The lounge offers a roomy yet cosy room with an open fireplace to just relax, log onto the free WiFi, or read a book. During the winter months or rainy days, this room is the place to go and sit in front of a roaring fire. All rooms at The Innseagan House Hotel are freshly decorated and en-suite. The rooms overlooking the Loch offer one of the most picturesque views from a hotel room in Fort William. The rooms to the rear of the building offer a "sleep in" cosiness that makes you want to sleep all day. ... more   less 
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Also Known As:
Innseagan House Hotel Fort William, Scotland

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