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“two nights stay” 5 of 5 bubbles
Review of Cruachan Hotel

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Cruachan Hotel
Ranked #17 of 21 Hotels in Fort William
Paisley, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“two nights stay”
5 of 5 bubbles Reviewed 25 October 2013

i stayed at this hotel for two nights. The outside of the hotel is stunning. When entering the building the foyer was very bright clean and welcoming. The bar area is relaxing and with good views of the loch, the dinning area is bright and very nice. Our room was in the back of the hotel the room was clean and fresh and suitable for our stay. The staff were very helpful. The choice of breakfast was good and tastie and served by friendly staff. will certainly go back to the hotel

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elaine e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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489 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
staffordshire
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 24 October 2013

looking fab from the outside but when you get the rooms at the rear of building the charm isnt there.
Breakfast was hot but the plate was that hot it couldnt be touched i burnt my fingers when tried to move.

The rooms were ok and a good base for walking around.

Would consider staying again if couldnt find anywhere else

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank paintednails4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
edinburugh
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

i have visited fort william for the last 10 years since my wife died, as we married there, we have stayed at numerous hotels.
The cruachan Hotel was by far the most welcoming Hotel ever !!
The staff were so nice,the rooms were so clean, the meal as great.
The breakfast was the best (the london manager could not have done enough he was great )
we will stay again and will tell our friends)
Ela Capbell

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank colindowroach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 21 October 2013

What a rabbit warren to negotiate with your bags! Around hairpin turns, up endless sections of stairs. From the façade one would imagine charming old world ambience for the rooming choices but be prepared for a room smaller than the average college dorm. Our first assigned room faced a brick wall at the back of the property, the familiar smell of mold was present and the fans in the bathroom confirmed a lot of filth that had not been removed. Given this unpleasant creepy aura we asked for an alternate room and ended up in the "attic" but at least there was daylight, view of the Loch and a bathroom with a sky light.

Passcodes were handed out at the front desk for wifi connection which did not work. We had aerobic workouts running up and down the stairs to check whether the outage was in our room or in the lobby. Didn't work anywhere despite numerous router reboots. Every time a staff member assured us it would only be 10 minutes but the service was definitely out for the long run. Didn't matter to much to us, we were moving on the next day to Edinburg but one gentleman was having a meltdown in the lobby because he was there on business and had to send in his reports/orders by a specific deadline. Needless to say he was quite uncomplimentary after realizing he would be forced to go into town and order a meal at some place with free wifi connection. Notice there are other reviews that mention the lack of wifi? Must not be an isolated case.

The bar area is very nicely arranged with music piped thru speakers. Not exactly a hotbed of activity while we were there but a nice place to gather with our friends prior to dinner. The location of this hotel is only a short walk to town for dinner but be aware that you will endure a long wait (2 hours in one case!) unless you have made reservations. Town restaurants also stop serving around 9pm so don't wander into town at 8:30pm and expect dinner.

The upgrade to this rating was a result of the very fine breakfast this hotel offers. Full English with all the sides, bring a hearty appetite.

  • Stayed September 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tatsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 14 October 2013

We stayed here for 1 night after driving from Glasgow. The room was ok, small but had everything we needed. It did however had a funny 'damp' smell about it and a view of a brick wall. Breakfast was complimentary and was actually very good! Checking in and out was very smooth and the staff were polite and helpful. After driving further up north for the day we came back to Fort William the next evening however decided to try somewhere different. It's good for a short stay but if I returned I would try to get a front view room!

Room Tip: Get a front view room!
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  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank simma10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gateshead, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

My wife and I stayed here for one night in Fort William. We found it very nice. The room was ensuite, had a double bed and a single bed, very clean and tidy. We had a drink in the bar in the evening which was very pleasant. The staff were very nice and helpful. The breakfast was lovely and would recommend the full English breakfast.

We would recommend it for a place to stay

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Milne1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

Stayed here weekend, 11th 12th October, from the minute we arrived staff were friendly and helpful, reception and bar areas are very modern. Twin room was slightly dated but perfectly clean, bed extremely comfortable,with quilt and good quality pillows, room heater excellent. Shower was excellent once i,d fiddled with settings but the hot water takes an age to come through. Breakfast was superb plenty of choice just right before a days walking, the place was most definitely VFM!
Its only a short walk from the town centre and the views across the Loch are excellent!

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steve19JS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cruachan Hotel

Property: Cruachan Hotel
Address: Achintore Road, Fort William PH33 6RQ, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #17 of 21 Hotels in Fort William
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cruachan Hotel 3*
Number of rooms: 56
Official Description (provided by the hotel):
The Cruachan is designed with a traditional Scottish Highland façade and whilst the hotel has been, continues to be, sympathetically upgraded and modernised internally to provide all modern comforts, it has not lost its original character. The hotel has an enviable location overlooking Loch Linnhe and beyond the loch to the Morvern Hills. Guests can sit on the terrace outside the hotel in the summer, watching the boats on the loch and enjoying a quiet drink. ... more   less 
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Also Known As:
Cruachan Fort William
Cruachan Hotel Fort William, Scotland

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