This hotel is perhaps the worst value for money establishment we have ever encountered. The 95 pound a night rate (incl an av breakfast) - already discounted from the "normal" 110 pounds was worth no more than 50 pounds. We we were shown to the third floor in a small very old and substandard room at the rear facing a rock wall !
The lift installation was not yet completed despite what was advised on the web site, and we had a series of up and down stairs and narrow passage ways to navigate before reaching our room. It was unacceptable and we were told the only other room was a twin on the second floor which at least faced the sea. We took it! Again the room was cramped (and noisy). Faulty Towers readily comes to mind except that a redeeming feature was the particularly helpful staff member in our case but labouring under what I perceived was a very indifferent management attitude.
Upon checking out in the morning I expressed my view to the Duty Manager and another male guest who was checking out at the same time concurred. He said he was kept awake most of the night by bumps and noises - moreover he actually had paid full freight (110 pounds)!!
Not recommended at the price.
- Official Description (provided by the hotel):
- The Cruachan is designed with a traditional Scottish Highland façade and whilst the hotel has been, continues to be, sympathetically upgraded and modernised internally to provide all modern comforts, it has not lost its original character. The hotel has an enviable location overlooking Loch Linnhe and beyond the loch to the Morvern Hills. Guests can sit on the terrace outside the hotel in the summer, watching the boats on the loch and enjoying a quiet drink. ... more less
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- Also Known As:
- Cruachan Fort William
- Cruachan Hotel Fort William, Scotland