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“I would have sacked Maria the waitress had she worked for me.”

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Ben Nevis Hotel & Leisure Club
Ranked #13 of 21 Hotels in Fort William
GreenLeadersBronze level
Durham
Level 6 Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
“I would have sacked Maria the waitress had she worked for me.”
Reviewed 29 November 2010

We stayed for 4 nights and really enjoyed it despite the cold outdoor walk to our bedroom in the Annex.We also had to get an extra heater as it was bitter cold and it was provided within an hour of arriving.Most of the staff were excellent but a very miserable and bad mannered waitress did upset several guests who were with our coach, so look out for her.I hasten to add we tipped one waiter who was fab Claudie.
Great coach driver called Ritchie too.
We would certainly go back.

  • Stayed November 2010, travelled as a couple
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Helpful?
Thank PippaDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (218)
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Dunfermline
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 November 2010

Its bad the food is bad but the health club is OK. It needs a revamp. Hotels like this make Scotland look like a third word country.

  • Stayed November 2010, travelled on business
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Helpful?
1 Thank Beckypumps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fort William hotels

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2010

Jaded, dirty, cold, tiny rooms, hopeless disinterested staff. This is one of the worst hotels I have ever stayed in. The whole place is filthy, the food was disgusting, constant noise all night, right beside the very busy a82 with bedroom windows that wont close properly. The whole bedroom just felt grubby, I wasnt even convince the sheets were clean, and the bathroom smelled like a public toilet. Bedroom radiator didnt work, tv didnt get a picture... I could go on and on and on, just please take my advice and stay somewhere, anywhere else! This place pretty much sums up Fort William - miserable bitter people who really dont care about service in any way, it is a great shame because the scenery around the town is spectacular. Contrast Fort William with Aviemore which also might not look great with also loads of bad 1970s architecture but has plenty of good hotels, bars and restaurants.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank 102810c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 21 October 2010

We've been there for 3 nights, me and my husband and another couple and we enjoyed it.
We had a kingsize bed in our room and the staff was very carefull and helpfull.It's a good value for money and the area is just splendid.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorraine020381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
1 review
Reviewed 8 October 2010

Stayed 3 nights good location, clean, good food, friendly staff and good liesure facility.

  • Stayed October 2010, travelled solo
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    • Cleanliness
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Helpful?
Thank Reg40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2010

I got a cheap price for the hotel which was £50 per night which was not worth it.

The room was what felt miles away from reception and the hotel really needs upgrading

The windows didnt shut propley in my room and so it was noisey. The towels were big, which was good, but there was that many threads coming of it , it looked like a rag.

The bath was not fulll a bath but about 3/4

This hotel also accepts coach bookings, whilst i was thier 2 coaches of Germand arrived (nothing wrong with germans) but i was sat in the bar on a table working on my lap top and because their wasnt enough space they sat on my table, not that much of a problem but then they started looking at my laptop so i had to move.

All the staff kept the fire doors open.

In the book in your hotel room it states they do breakfast room service, but no card to fill in, so i rang reception and he stated they do not do it anymore, but becasue it was in the book he would of done it but you could tell it did not like it.

They had a polish guy behind the bar and to be fair he was good, but he never smiled and looked like he was giving you the evils.

they might have an impressive web site, but i noticed allot of smaller hoels whilst i was their that looked a lot better

  • Stayed September 2010, travelled on business
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Helpful?
1 Thank jimmy123_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stirling, United Kingdom
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 September 2010

I stayed in the Ben Nevis as part of a Group but with my husband. On arriving after a very long day, the staff were extremely friendly and helpful. We were allocated a room on the first floor of the main building. The room was really clean and comfortable with the biggest bed I've seen. We quickly made use of the leisure suite which was fantastic after a long day sitting behind the wheel. The group were booked in for an evening meal and although there were too many of us to be seated at the same table we were all together. The waiting staff were extremely helpful, especially Claudus, he could not do enough for us. The meal was really good and reasonably priced. We spent some time in the bar at night and had a great time. Even though we moved the furniture around to make space for us all to sit together this never annoyed the staff.

I would highly recommend this hotel for a get away of any kind, whether family or just for a quiet break. I will definately being goin back for another visit.

Great parking facilities at this hotel, even for a Mini Bus and Trailer

  • Stayed August 2010, travelled as a couple
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Helpful?
1 Thank reesteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ben Nevis Hotel & Leisure Club

Property: Ben Nevis Hotel & Leisure Club
Address: North Road, Fort William PH33 6TG, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Fort William
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ben Nevis Hotel & Leisure Club 3*
Number of rooms: 117
Official Description (provided by the hotel):
Situated just on the outskirts of Fort William, at the foot of Ben Nevis, Ben Nevis & Leisure Club offers stunning views of the mountain and is close to the ski slopes of the Nevis Range. The Ben Nevis Hotel and Leisure Club offers a restaurant, a bar, free parking and a Leisure Club with a heated indoor swimming-pool. The hotel’s restaurant, with its views over Ben Nevis, has a table d’hôte menu. Guests can relax in the bar area, and a full Scottish breakfast is served every morning. Access to the Ben Nevis Hotel’s fitness centre is free to all guests. Facilities include a 15-metre long swimming pool, a sauna, as well as a steam room and gym. All the traditionally furnished rooms have a bathroom. Free Wi-Fi is available in public areas and also in Superior Rooms as well as all bedrooms if you book direct. There is also tea and coffee-making facilities and a work desk for guests to use. ... more   less 
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Also Known As:
Ben Nevis Hotel And Leisure Club
Ben Nevis Hotel & Leisure Club Fort William, Scotland

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