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“Fantastic weekend excellent service food and staff were tremendous”

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Ben Nevis Hotel & Leisure Club
Ranked #14 of 21 Hotels in Fort William
GreenLeadersBronze level
Reviewed 2 March 2011

Spent long weekend Thu - Sun arrival was dealt with no fuss at all. Rooms were clean and excellent value. All amenties catered for in room TV, WIFI etc. Location and view from hotel is stunning, we had quite a few clear days and the view of snow topped Ben Nevis was stupendous. Food was excellent and the short walk to gym, sauna, steam room and pool was much used.

  • Stayed: February 2011
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Thank Ronnie5964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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821 - 827 of 1,048 reviews

Reviewed 1 March 2011

I had the pleasure of staying at the Ben Nevis Hotel with a large amount of friends and former colleagues. The choice of location was in the hands of someone else and as one does you read the reviews of the hotel. Somewhat sceptical I arrived at the hotel very late in the evening and was warmly welcomed and provided with a full brief by the night porter. My room was immaculate (bearing in mind I had read the hotel was tired). I had a great time meeting friends in the hotel bar very soon after my arrival and was looked after by the friendly hotel staff on duty. Breakfast can only be described as fantastic with every taste being catered for and additional requests being met by cheerful happy staff. Our Saturday evening was a tremendous success partly due to the support of the management and staff of the hotel who responded to numerous requests throughout the day. I would not hesitate to recommend the hotel to anyone the accommodation is second to none and the warm friendly staff make your stay a pleasure. Many thanks again for a fabulous time.

  • Stayed: February 2011, travelled with friends
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Thank soldier222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2011

A fantastic base from which to explore the area. The menu changed daily, giving a good variety of choice prepared to a high standard and presented well. We weren't disappointed by anything that we ate during our stay.

Our room was clean and sufficient to our needs with a good sized en-suite bath/shower with endless hot water. Use of the modern and well resourced leisure centre was an added bonus.

Thank you to the staff for making our stay so pleasant and for making us feel welcome and valued. This was our second time at the Ben Nevis hotel and will not be our last.

  • Stayed: February 2011, travelled as a couple
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Thank ellemuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2011

We stayed in this hotel with our 1 year old son and 2 dogs. Having previously stayed at it's siter hotel the Alexandra, we chose this hotel because of the better rate and the swimming pool. When we arrived the receptionist gave us our key, pointed outside and said the room was in the annexe. When I asked her to be more specific as where to go to she pointed to the door again and said: "over there". She was not very friendly and gave the impression she didn't really care. Not a good start.

We found our room and it was big, with a large comfortable bed and enough space for our cot and our dogs. The bathroom was small but clean. One big problem was the shower, the temperature varied lots and in seconds went from very cold to very hot, so I burned my shoulder! When I told the receptionist the next morning (different girl) she said someone would look at it, but she didn't really apologize.

Also, the map in the room showing the hotel layout and fire exits was basically upside down, so the escape route was wrong!

The bar meal I had was good. The soup could have been warmer and the chips was slightly overcooked. Drinks were served in cans, which not everyone likes. The bar staff was polite but could have been friendlier. Again I felt that they didn't really care that much.

The buffet breakfast was quite standard. Black pudding and potato scones were slightly burned and the mushrooms a bit rubbery but the bacon was nice. There was a good selection of juices and rolls, as well as yoghurts and fruit. The staff at breakfast was friendly and very nice to our wee boy.

The pool was nice and warm and the bubble bath an added bonus. We didn't use the gym but you can see it from the pool area and it looked great.

Overall a mixed review. I would stay here again due to its location and the pool, and the fact that children and dogs are made welcome. They do need to brush up on their customer friendliness and sort the dangerous shower situation out!

  • Stayed: February 2011, travelled with family
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Thank TheMegaughins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2011

PLEASE PLEASE DON'T GO BY PREVIOUS REPORTS,we almost cancelled after reading some of them but thankfully we didn't.
THE STAFF AND MEALS AT THIS HOTEL WERE EXCELLENT paticularly in the dining room which was spotless as was our room.
Heating on throughout hotel and room was cosy even with double glazed window open and this was February.
POOL AND GYM AREA LOOKED LOVELY THO WE ONLY LOOKED IN TO SEE WHAT IT WAS LIKE.
WOULD GO BACK TOMORROW AND WILL ASAP.WELL DONE TO ALL

  • Stayed: February 2011, travelled as a couple
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Thank tireelocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2011

Friendliest staff you could meet,food first class.leisure centre superb,Stuart the general manager very friendly and good sense of humour.Well doneBben Nevis staff.

  • Stayed: January 2011, travelled as a couple
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Thank GlasgowTommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2011

This is the second time I have stayed in this hotel. I was disapointed the first time as we were in an annex that was away from the hotel and was almost empty.This time however we were in the main building. The room was large and had everything we needed. Bathroom was okay although the plumbing was a little noisey.
Breakfast was buffet style and was very good. The evening meal in the restaurant was very good and the service was great. The bar and reception area were nice.
The leisure facility was very good, with gym, swiming pool, sauna and steam room.
20 minute walk from the centre of Fort William may have been the only negative but all in all a good hotel

  • Stayed: January 2011, travelled as a couple
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Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ben Nevis Hotel & Leisure Club

Address: North Road, Fort William PH33 6TG, Scotland
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Fort William
Price Range: £59 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ben Nevis Hotel & Leisure Club 3*
Number of rooms: 117
Official Description (provided by the hotel):
Situated just on the outskirts of Fort William, at the foot of Ben Nevis, Ben Nevis & Leisure Club offers stunning views of the mountain and is close to the ski slopes of the Nevis Range. The Ben Nevis Hotel and Leisure Club offers a restaurant, a bar, free parking and a Leisure Club with a heated indoor swimming-pool. The hotel’s restaurant, with its views over Ben Nevis, has a table d’hôte menu. Guests can relax in the bar area, and a full Scottish breakfast is served every morning. Access to the Ben Nevis Hotel’s fitness centre is free to all guests. Facilities include a 15-metre long swimming pool, a sauna, as well as a steam room and gym. All the traditionally furnished rooms have a bathroom. Free Wi-Fi is available in public areas and also in Superior Rooms as well as all bedrooms if you book direct. There is also tea and coffee-making facilities and a work desk for guests to use. ... more   less 
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Also Known As:
Ben Nevis Hotel And Leisure Club
Ben Nevis Hotel & Leisure Club Fort William, Scotland

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