Booked on recommendation from a friend. Family room was lovely & very spacious, food was excellent, location ideal & staff very friendly. Add to all this the bonus of the leisure suite & it was the perfect weekend. On return I was surprised to read a couple of negative comments, I could not disagree more. Then again you can't please some people!!! Thankyou to all at the Ben Nevis hotel, we will be booking again soon. The Dyble family.