We visited the Windsor Hotel, Nairn for Sunday carvery today - our fourth visit since these carverys began. A cheery barmaid greeted us, poured our drinks, gave us our carvery tickets and showed us to our table. The chef eventually appeared and offered us roast turkey and/or roast gammon - both meats were fine - but I'm afraid that's where it stops. There was a dish of what looked like broccoli in a sauce, which was conjealed, so I asked if we could have some fresh veg. This came, and was a stodgy mess with what looked like a very thick sauce. On trying this I discovered it was, in fact, broccoli and cauliflower in a sauce, but the vegetables had, to put it mildly, been murdered! This was not even hot, although it was supposed to have been freshly produced. Roast potatoes, mash, carrots and peas were also cold. We did report this to both waitresses who came to see if we were happy with the meals, and both said they would inform the chef, but that was the end of the matter. No offer of any recompense was made, and we left, both saying it would be our last visit. I appreciate these meals are being provided at a very reasonable price, but food temperatures are extremely important. On leaving another couple of clients also complained about the cold food. There has certainly been a decline over our visits, which is most disappointing.
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