We returned here on a two night break after getting a very good offer via Hotel Connexions. The hotel is in a great location with good views across the Moray Firth to the Black Isle. We stayed in room 11, a good sized room with sea view. This could have been excellent but....
The bed was extremely soft resulting in two poor nights sleep, there was a cobweb a foot long hanging from the cornice, there were three or four cracked floor tiles in the bathroom and the wash basin was also cracked. Would anyone accept that at home? Why should a hotel feel that it was acceptable for their guests then? The hotel is an old building and the floors aren't terrible level, the main staircase is particularly rickety feeling.
The deal we booked on included the six course taster menu each evening. The food was exceptional. Service on our first night was good - on the second night it was woefully unacceptable. Breakfast was good although on our first morning the waitress was astounding - but not in a good way. My wife asked her what was on the vegetarian breakfast plate (which was specifically mentioned in those terms on the menu) and she pointed to the other items on the menu that didn't have meat in them - saying that salmon is veggie was pushing it a bit. I asked for coffee and was brought tea. One other guest asked for poached eggs and got a large plate with one tiny egg in the middle and had to ask for more. A little initiative would be good wouldn't it?
The spa is reasonable, despite being decorated since our last visit the changing rooms still feel a bit low rent. The pool is nice enough but isn't really suited to swimming lengths as it is very shallow at one end. The outdoor hot tub is a nice touch, very pleasant sitting in it despite an air temp of about 2C.
This could be a really good hotel. The quality of the food is very good for a hotel at this price point but the question is whether Crerar Hotels have the appetite to bring everything else up to that level.
- Official Description (provided by the hotel):
- Stunning AA 4 star seaside hotel overlooking the Moray Firth and close to Inverness. The Golf View Hotel and Spa enjoys views over the Moray Firth to the Black Isle and has gardens leading down to the seashore which is just a few steps away. Many of the 42 bedrooms are sea-facing with traditional interiors that provide guests with an exceptionally comfortable and relaxing place in which to stay. With a variety of leisure facilities including heated indoor pool, Jacuzzi, tennis courts and a Sonas Spa and beauty salon on-site, there's plenty available to ensure all guests make the most of their visit to the Golf View Hotel and Spa, Nairn. The hotel restaurant serves up fine dining and has just been awarded AA 1 Rosette status, which is presented by passionate chefs in a selection of the finest dishes. Furthermore, the Conservatory Restaurant enjoys beautiful vistas of the golden sands and Moray Firth coastline beyond. Golf View Hotel and Spa is also perfectly located for exploration of Inverness, capital of the Highlands, and the wider Highland region with the world famous Nairn golf courses sitting on the hotel doorstep. ... more less
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- Also Known As:
- Golf View Hotel Nairn
- Hotel View
- Golf View Hotel & Spa Nairn, Scotland