Having just returned from a romantic spa break with a severely sore back, I would rate this hotel much. Let me explain we booked for a two night break with groupon , yes it seemed like a good deal. Having arrived and checked in , no information received form the reception as to what was available in the hotel eg meals , spa etc, we made our way to the room 11, we were told to take a lift to the first floor lift had an out of order notice on it. I did overhear her tell other guest that she keeps forgetting its out of order. The room looked ok, was spacious enough for what we needed, warm had all u would require, water tea coffee ect. We unpacked showered changed went to go for dinner, we ended up in the bar menu seemed ok so we decided to stay, ordered ten mims later we wee told what we ordered was not available , ok we hastily made another selection. I was intrigued that the bar man was huffing and puffing, clashing glasses about and generally making a dreadful noise, I thought there must be fifty people in the place!! There were 5.... I'm not sure why he seemed stressed but it didn't look good and made me feel uncomfortable during my SANDWICH ...anyway retired to bed, at first I thought the bed seemed soft and wonky. I can't explain , neither less I was very tired, so bedded down for the night. Hardly slept there was a massive gap under the door that the outside light shone through and the bed seemed to move.hard every movement of I suspect the security guy checking the floors at regular intervals.
Woke in the morning both of us with sever sore backs, this we put down to the bed being soft.
Breakfast in my position was disgusting , we both ordered poached egg and bacon, it arrived 2 eggs and half a rasher of bacon, toast arrived ten mins before so was cold. Eat first egg it was ok, second egg, burst and was full of liquid stuff.... It was disgusting. Anyway after a day walking n spa before I went to bed that night I waned to check out the bed base,,,, that's when I noticed the bed was in fact broken, the base was sinking away from the headboard there was a massive gap, the whole floor was sinking in the middle. We had no choice but to try n sleep. It was impossible, I could feel myself sliding down the bed. Again another night no sleep, the gap under he door letting the light in the slant in the bed , the movement outside the door in the corridor , it. Was horrific. Breakfast the following morning was not better.
I did complain to the same receptionist when checking out , who informed me that had she known she wouldn't have put us in that room...this is my dilemma... Did we get a rubbish room cause of the groupon offer ?? I believe so, and would be interested in the managements views.
- Official Description (provided by the hotel):
- Stunning AA 4 star seaside hotel overlooking the Moray Firth and close to Inverness. The Golf View Hotel and Spa enjoys views over the Moray Firth to the Black Isle and has gardens leading down to the seashore which is just a few steps away. Many of the 42 bedrooms are sea-facing with traditional interiors that provide guests with an exceptionally comfortable and relaxing place in which to stay. With a variety of leisure facilities including heated indoor pool, Jacuzzi, tennis courts and a Sonas Spa and beauty salon on-site, there's plenty available to ensure all guests make the most of their visit to the Golf View Hotel and Spa, Nairn. The hotel restaurant serves up fine dining and has just been awarded AA 1 Rosette status, which is presented by passionate chefs in a selection of the finest dishes. Furthermore, the Conservatory Restaurant enjoys beautiful vistas of the golden sands and Moray Firth coastline beyond. Golf View Hotel and Spa is also perfectly located for exploration of Inverness, capital of the Highlands, and the wider Highland region with the world famous Nairn golf courses sitting on the hotel doorstep. ... more less
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- Also Known As:
- Golf View Hotel Nairn
- Hotel View
- Golf View Hotel & Spa Nairn, Scotland