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David W

Highland Seaside Treasure

5.0 of 5 bubblesReviewed 24 Dec 2023via mobile
Two day mini break just before Christmas. Lovely hotel, friendly staff, the spa and pool are fantastic. And the breakfast is top quality. I had the Venison Slider. Lots of choice for vegetarians as well. Will definitely come back soon, especially with the deals on room plus spa treatments.
Date of stay: December 2023
Trip type: Travelled as a couple
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Carolyn Carrington, General Manager at Golf View Hotel & Spa, responded to this review
Responded 24 Jan 2024
Thank you for such a lovely review, we are delighted you enjoyed your stay and look forward to welcoming you back,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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31 - 36 of 1,771 reviews
Reviewed 13 December 2023

Booked two night gourmet getaway with friends. Hotel was very comfortable and warm. Plenty comfortable seating areas.
Staff were all very friendly and helpful even when they were extremely busy.
Choice of roasts for dinner on Sunday. Excellent canapés and cocktails on Monday afternoon. Followed by a very nice 5 course meal on Monday evening.
Pool and spa area very nice.
We will return.

Room tip: Book treatments required early
Date of stay: November 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Ethel G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn Carrington, General Manager at Golf View Hotel & Spa, responded to this reviewResponded 24 January 2024

Thank you for such a lovely review of our Gourmet Foodie Break, we are delighted you enjoyed and look forward to welcoming you back

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2023 via mobile

Another great family stay. We have been coming here for years, but only managed the one night this time. Got our beautiful sea view rooms, just love the view from the hotel. The staff are so friendly, which really makes a difference. The new spa is stunning and well worth a visit, and of-course the hot tub too. The food was lovely for dinner and breakfast and we look forward to staying again soon.

Date of stay: October 2023
Trip type: Travelled with family
Thank Mkd76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn Carrington, General Manager at Golf View Hotel & Spa, responded to this reviewResponded 24 January 2024

Thank you for your lovely review, we look forward to welcoming you back

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2023 via mobile

On arrival the receptionist was very welcoming and professional this is were the good experience ended.
Room for the money although apparently upgraded was basic. Food was the worst experience I’ve had for a longtime although being on a gourmet food experience break. The staff were poorly trained and most unwelcoming. Mouse in the restaurant which was the highlight of the stay!! Leaving after only one night the manager was arrogant and didn’t even apologies for our ruined holiday. Will not be back!!

Room tip: Food and service awful
Date of stay: November 2023
Trip type: Travelled as a couple
Thank Jennifer H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn Carrington, General Manager at Golf View Hotel & Spa, responded to this reviewResponded 21 November 2023

Thank you for taking the time to review us, as you are aware we have already dealt with your email. Once again I am truly sorry that you were disappointed in your recent dining experience with us here at Golf View.

I have discussed all your feedback with our Restaurant Manager and Head Chef. Both are disappointed by your feedback and send their personal apologies. They have analysed it with their teams and any improvements to be made will be completed. Our Gourmet Break has been widely successful and we have had extremely positive feedback on the taster menu, I am sorry you did not stay to experience it following your first evening.

I contacted our pest control company this week and they have confirmed there is no indication of any mice within the building. We take our health and safety seriously and will continue to monitor the situation closely.

I also apologise if my Operations Manager did not deal satisfactorily with your complaint, I know that our entire team apologised and tried to rectify all issues but to no avail due to your determination not to allow us to resolve.

Once again we are sorry that we were unable to resolve your issues.

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Reviewed 8 November 2023

Went for a weekend away with my husband,Beautiful hotel and lovely spa facilities the rooms were lovely and as were the staff will definitely be back!

However one thing I will say which did put a downfall on our experience was the lady behind the bar I’m not sure of her name as she didn’t serve us directly but she was pregnant and had dark brown hair.

The way we overheard her speaking to the young bar man was unacceptable he had been serving us most of the night and we couldn’t fault him! Impeccable barman skills and just generally friendly and approachable.

The same could not have been said for the other lady behind the bar she spoke to him in such a vile way and seemed to enjoy making his life difficult by the looks of it! She seemed to leave dirty glasses all over the bar and not attempt to help at all typical manager behaviour!.She really needs some lessons in hospitality!

Overall a pleasant experience I just hope next time we stay the managers behaviour is more like that of the younger staff members at the hotel!

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Jennifer L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn Carrington, General Manager at Golf View Hotel & Spa, responded to this reviewResponded 13 November 2023

Thank you for reviewing your stay with us. We are sorry if any member of the team behaved inappropriately, rest assured this will be investigated with the manager in question. Thank you for your positive comments on the other staff members and the remainder of your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2023

Sublime. Bliss. Heavenly. Couthie. Warm. Welcoming. Friendly. Professional. Delicious. . . . honestly, I just can't find enough superlatives to describe how wonderful this place is and how the staff are sooo professionally friendly that I'm sure the country was combed to find the best of the best. The treatments were second to none. The spa was divine. Food was delicious. Interior decor was absolutely gorgeous. Ceiling to floor books covering every interest. Gosh - I cd go on and on . . . suffice to say we've recommended to everyone we know . . . and we'll DEFINITELY be back ASAP. Thank you, so much, for being so wonderful. XX

Room tip: Very dog friendly.
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Alison M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn Carrington, General Manager at Golf View Hotel & Spa, responded to this reviewResponded 7 November 2023

Thank you so much for such a wonderful review, we are so delighted you enjoyed your stay and we look forward to welcoming you back.

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