My hubby and I visited yesterday afternoon after reading reports on here and ended up feeling a little let down.
Service was slow and the "waitresses" didn't seem to know what to do. It was difficult to tell who was staff as there was no uniform, they seemed to be wearing whatever they liked and to be honest, it gave a bad impression.
We had the soup and black pudding to start followed by pasta and a burger, the food was really tasty and was very generous however, it was let down by being slow.
When our starters were cleared, our drinks were empty and as my husband tried to ask for more, the girl walked away. When we finished, we sat with our empty plates for at least 10 minutes and nobody approached to clear them.
My hubby tried several times to get their attention to ask for the bill but with no success. We eventually just went to the bar where no mints were offered, 2 heart shaped Haribo were slapped down, not even on a saucer! Where's your hygiene? After paying my hubby loudly said "cheerio" and was ignored! Bad service has made us think twice about returning.
They really need someone on duty who looks and acts like management or a supervisor to take control.
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