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Holidaymaniac
Glasgow, United Kingdom

Good stay !

4.0 of 5 bubblesReviewed 11 Sept 2022
Stayed here for two nights as visiting family nearby Was a bit concerned after reading some of the reviews but found them to be a bit harsh and we had a really enjoyable stay. Really nice gardens and easy parking, all the staff we encountered were pleasant and friendly and the reception, sitting areas, bar, restaurant have all been refurbished and are lovely and comfortable though there is no lift to the bedrooms which was a slight drawback. We had a very enjoyable dinner on our first night, served by a lovely waitress and also had a very good breakfast on both mornings. We really liked the choices at breakfast, made a change from the usual buffet breakfast you usually get in hotels, and it was so nice to watch all the rabbits running about on the grass from the large dining room windows. The bedroom and en-suite bathroom are really in need of an update/refurb but this did not impact on our stay as the beds were clean and very comfortable, we had freeview channels on tv, a well stocked hospitality tray and plenty white towels, all we required for a couple of days. We were told by reception that the bedrooms are due to be refurbished soon which will make a great difference to the overall feel of the hotel. All in all we had a comfortable stay in pleasant surroundings with delicious food and good service from lovely staff and we would happily return.
Date of stay: September 2022
Trip type: Travelled with friends
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    View more hotels in Elgin
    Reviews (983)
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    11 - 16 of 983 reviews
    Reviewed 4 September 2022

    Room was dirty and has horrendous smell very dated
    Bathroom was basic
    Pillows were stained had no protectors on
    Complained given another room equally as bad
    Checked out couldn't stay even for one night

    Date of stay: September 2022
    Trip type: Travelled on business
    1  Thank janicebailie
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 27 August 2022

    We stayed here on a university fieldtrip and it wasn't convenient for the purpose of our stay. The hotel has no lift for taking luggage upstairs and the bathroom is very dated and unclean. The restaurant staff are rude and we waited an hour for our food to come.

    Date of stay: August 2022
    Trip type: Travelled on business
    1  Thank jennaf505
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 26 August 2022

    By far the worst hotel I’ve stayed in across Scotland. The staff are either totally incompetent or simply don’t care. I’m writing this at 01.33 in the morning because the hotel is allowing an RAF function to party out the front of the hotel. Never have I ever heard such disgusting, derogatory language. This group and officers ought to be ashamed of themselves.

    To make it worse, I had to demand we change rooms because dogs were furiously barking for hours at 10.30pm this evening.

    The hotel does have parking.

    Date of stay: August 2022
    Trip type: Travelled with friends
    1  Thank markbX3137XM
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 16 August 2022 via mobile

    We went for breakfast and in all my years the breakfast was pathetic other than the Monday we were first in and the food was slightly better we went for lagers at night and it was very very bad I work in this trade they had no experience how to fix try cleaning we got dirty spoons we got no room service towels etc for 3 days we paid a lot as we wanted to use the swimming pool and they said it would be open and was NOT what I will say the staff did try to help but they were cutting back on quality and we were not the only ones that were not happy very expensive don’t go from Masonic George

    Room tip: Don’t go the restaurant over priced and rubbish food we got better at the chip shop
    Date of stay: August 2022
    Trip type: Travelled with family
    Thank P2298UWgeorget
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 15 August 2022

    First of all the staff are really nice, the staff are nothing to do with this review.

    The hotel is dated and in really bad need of refurbishment (rooms).

    The foyer is nice, open and modern, though past this is bad.

    I tried the beef burger, I would rather have had a vegetarian meal as I prefer not to eat meat. The only option for vegetarian is soup.
    The burger was nasty, very nasty and cheap meat.which is odd when it's priced at £13.00.
    I'm burping constantly and have that cheap meat after taste. Coleslaw I didn't touch! Chips were good.

    I will never eat dinner here again.

    Rooms are basic and old, filthy carpets old smelly cupboards an furniture.

    Not recommend for anyone.

    Date of stay: August 2022
    Trip type: Travelled on business
    Thank jamiesH8190QS
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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