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Jim L
Dundee, United Kingdom

Terrible

1.0 of 5 bubblesReviewed 19 Sept 2021via mobile
Terrible stay arrived after a long drive no welcome, a phone instruction attached to the main door, I phoned got instructions to get into hotel wherein I seen an envelope with my name and instructions to go to an annexe where I would find my room. Freezing cold room no heating. Everything closed no bar restaurant as advertised. Breakfast asked for manager spoke to very young person who said he was the manager and if I didn’t like the hotel I could check out ? I was booked in there 2 nights £226 bed and breakfast cooked breakfast was a reheated microwaved breakfast not fresh I would avoid this place like the plague they are charging top dollar for very very poor service and basically no amenities they are stealing from you lying on their website I’ve since found out the place is up for sale no wonder robbers
Date of stay: September 2021
Trip type: Travelled as a couple
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Reviews (218)
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All reviews food was lovely couple of nights first floor comfortable bed nicola lidl
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27 - 32 of 218 reviews
Reviewed 4 July 2021 via mobile

Was allocated refurbished room on top floor in main building. Room was very clean, comfortable & had everything you could need. Slight issue with shower temperature not being able to change but attended to quickly once advised reception. Had a great nights sleep.

Staff are excellent. Friendly, helpful & not intrusive.

Food was very good (we sat in the bar) for evening meal & breakfast was great.

Definitely will use again when visiting Elgin & would recommend.

Free WiFi & car parking big bonus!

Date of stay: May 2021
Trip type: Travelled on business
2  Thank 541billya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2021

Great stay, excellent value for price paid, Comfortable bed, immaculately clean, very nice staff, excellent breakfast, young lady at breakfast very pleasant & helpful indeed,....but hotel very quiet for this time of year in Speyside due to Sturgeon killing the Scottish Tourist Industry. Our English friends are more than welcome up here. Sturgeon...stop biting the hands that feed the Scottish Tourist Industry. #englishwelcome

Date of stay: June 2021
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Penguin0210
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2020 via mobile

Good hotel close to the Elgin town centre, close to the railway station. Ample car parking on site. Clean well furnished rooms. Currently COVID 19 compliant. Staff very helpful bit the facilities are currently limited due to the virus and social distancing

Date of stay: September 2020
Trip type: Travelled on business
1  Thank Anthony653
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 August 2020

Visited as part of the eat out to help out scheme. Both had the tempura prawn starter and sticky chicken for our main. The sticky chicken is fantastic, very tasty. Felt safe, staff friendly, enjoyed chilling out with great food, beer and wine. Wishing you all the best for the future.

Date of stay: August 2020
2  Thank Tracy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2020 via mobile

Stayed here last night because we had a gig in town. We were in the newly refurbished rooms at the top of the hotel. The rooms were lovely, plenty of space, really big beds. The only thing that was missing was a towel rail/hook beside the sink in room 19 and somewhere to hook a towel in room 17. I think both could do with toilet roll holders. The staff were very friendly. The breakfast was lovely. The hotel was only a 10 min walk into town. Would definitely stay here again.

Date of stay: February 2020
Trip type: Travelled with friends
Thank Icegems31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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