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Savagemushrooms
London, United Kingdom

A Royal load of old rubbsh

3.0 of 5 bubblesReviewed 25 May 2023
This hotel gets three stars for one reason and one reason alone. Nicola.
Nicola is a one woman whirlwind who does everything in her power to make you feel welcome. When things go wrong she sorts them. What a great asset to the hotel!
The hotel itself is rubbish. Ample parking, decent breakfast and grandiose staircase. Clean and comfy beds, but the rest is something out of Fawlty Towers Old, cheap decor, no pictures on the walls, badly painted, room door locks that worked badly, old kettles, no headboards, cheap carpets, sockets and light switches in the wrong places, shower units which didn't work at first, radiators off (wasn't cold but not warm either). All in all a 1 star hotel that has potential but needs ££££s spent on it. I'll never use it again and if the owners don't invest in it they will ultimately become the losers.
Date of stay: May 2023
Room Tip: The Laichmoray is better.
Trip type: Travelled with friends
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviews (218)
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All reviews food was lovely couple of nights first floor comfortable bed nicola lidl
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11 - 16 of 218 reviews
Reviewed 20 May 2023

We would highly recommend The Royal Hotel. Niicola went above and beyond to ensure we were comfortable & had everything we needed. She was very attentative and really made our stay. Spacious modern rooms & great breakfast. Will definitely go back.

Date of stay: May 2023
    • Value
    • Location
    • Service
Thank Geoffrey M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 April 2023

Clean, tidy hotel but it was the staff who made it the very best stay. I found them to be very friendly and helpful who went over and above. Breakfasts were great, beds were comfy. Will definitely use again

Date of stay: April 2023
    • Value
    • Location
    • Service
Thank banffer_9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 April 2023

I've had a really good night here. Really enjoyed my experience here. Outstanding customer service provided by Nicola and the room was very clean and tidy. Bed was super comfy and massive. In the morning I had a full breakfast which was well prepared. Couldn't say a single thing wrong about this experience.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Zoe-greig
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2023 via mobile

We can’t thank Niicola and the team at the Royal enough for everything they did for us and our group booking. From the outset, Niicola was so lovely to speak with and showed great attention to detail, making us feel so welcomed and excited for our day! She noted that we would have a 1 year old with us and even made sure toys and play sets were available for her which was really appreciated! On the night, they were so attentive and the food and drink was just spot on. We really couldn’t have asked for more.

Date of stay: February 2023
Trip type: Travelled with family
Thank Caitlin M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2023

Stayed overnight in exec room and room modern and comfortable. Ate in restaurant and food was lovely. Service from staff was excellent, very friendly and built great rapport. Would stay again in the future.

Date of stay: February 2023
Trip type: Travelled on business
Thank 212graemel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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