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“another good stay”

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Premier Inn Elgin Hotel
Ranked #1 of 7 Hotels in Elgin
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
250 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“another good stay”
4 of 5 bubbles Reviewed 29 March 2014

We were here for 3 nights this time, another good stay but a couple of minor snags this time hence the 4 marks and not 5. We were right at the end of the building upstairs next to the extension works which were not a real problem. The room was big and cosy however there was noise from the busy road outside which we hadn't noticed before and that is when we found the little vents above the windows were open but the closing covers were missing so no way to block out the noise . The answer from the girl on reception was that they had to remove them as the bathroom fan was staying on when they were closed, i am afraid i couldn't work that one out but that was just a small problem, a bigger problem however was the smoke detector outside our room which was covered with a polythene bag, very naughty but probably done by the grumpy contractors on site who were also parking their cars right outside the front entrance so guests had little room to park, this was resolved after speaking to reception.
That aside the staff were great as usual and we will be back

Room Tip: as for a room facing the car park due to noise from the road at the other side
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BOBHAM5114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea_Dillon, Operations Manager at Premier Inn Elgin Hotel, responded to this review, 7 April 2014
Dear BOBHAM5114,

Thank you for your review of our hotel. Our extension is now complete so all building work is now finished.

I will investigate the missing vents from your window as these should have been in place. Our bathroom fans run "quietly" all the time and when the bathroom light is switched on the fans increase in power to remove steam. They then slow down 15 mins after the bathroom light is switched off. I hope this helps.

We hope you choose to stay with Premier Inn again.

Kind Regards,

Andrea Dillon
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536 reviews from our community

Traveller rating
    265
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    59
    17
    6
See reviews for
147
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99
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Stafford, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 25 March 2014

We stayed for 3 days. Staff were very friendly and professional and the bedroom was immaculate. Current building works didn't really affect us. Breakfast really good, overall great stay. Would recommend

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea_Dillon, Operations Manager at Premier Inn Elgin Hotel, responded to this review, 7 April 2014
Dear Debbie J,

Thank you for your lovely review of Premier Inn Elgin. It's great to hear you found the team friendly and your room spotless. I will pass on your comments to the team.

We hope to see you again soon.

Kind Regards,

Andrea Dillon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

Stopped for a couple of nights whilst visiting family in Lossiemouth. Good welcome on arrival. Room immaculate. Food in adjoining Pub Restaurant excellent. Hotel is currently being extended (March 2014) so parking space was limited. Noise by builders was kept to a minimum, not affecting our stay. However, next door occupant fell asleep with TV blaring away. Spoke to reception at 1am, but they were unable to gain an answer from the room. An offer of a temporary room change down the corridor for us was sorted out immediately. On checkout the proprietors refunded that evenings room charge in line with the Premier Inn 'Good Nights Sleep Guarantee'. Considering it was not their fault we were quite content. Well done to all at Premier Inn Elgin. Be back soon!

Room Tip: Stairs only to upper floor (at this time)
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiverpoolCurryman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea_Dillon, Operations Manager at Premier Inn Elgin Hotel, responded to this review, 7 April 2014
Dear LiverpoolCurryman,

Thank you for your kind review of Premier Inn Elgin. We strive to ensure that we deliver our good night guarantee to all our guests.

I hope to see you again soon.

Kind Regards,

Andrea Dillon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redditch, United Kingdom
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 8 March 2014

We stayed here as it was within easy access for dolphin watching. Excellent room, friendly staff and attached pub offered good value food. The menu is extensive and the staff attentive. Within walking distance of local shops.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RDLane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea_Dillon, Operations Manager at Premier Inn Elgin Hotel, responded to this review, 7 April 2014
Dear RichdawnLane,

Thank you for taking the time to review our hotel. I'm glad to hear you had a great stay with us and I hope to welcome you back to Elgin soon.

Kind Regards,

Andrea Dillon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverness, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 March 2014

very nice premier inn. very busy. They were doing major upgrade when we stayed, so couldn't have a long lie as water was being turned off at a certain time.Restaurant has good food and can be very busy.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea_Dillon, Operations Manager at Premier Inn Elgin Hotel, responded to this review, 3 March 2014
Dear Liz L,

Thank you for taking the time to review Premier Inn Elgin. We are a very busy hotel and it's not long until our new extension opens! We hope to see you back again when our new section opens.

Kind Regards,

Andrea Dillon
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nairn
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

we stayed on the 15/2/14 after we had a wedding that day we were late getting there but that was not a problem unlike the hotel we stayed in on the 14/2/14 they did have cctv pointing at there car park there rooms were very clean unlike the other one witch was a 4 star we had a great nights sleep no noise even on the main road the A96 unlike the hotel we were in on the 14th witch is off the main road i would recomend this hotel to anyone rather than the 4 star on witch is one off elgins suposed to b better hotels that one i would only rate there food 1 star for there food plus this hotel dose not give other ppl ur key before u have left the room plus the other hotel dose not care if anything happens 2 ur things as long as they get ur cash if u would like to know its name get in touch ans i will give u it

Room Tip: very clean and great value for monny
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea_Dillon, Operations Manager at Premier Inn Elgin Hotel, responded to this review, 3 March 2014
Dear john s,

Thank you for your lovely review. It's great to hear that you found your room to be very clean. My housekeeping team aim to ensure the rooms are all up to a high standard of cleanliness. Our CCTV helps us ensure the safety of both our guests and our team.

We hope to welcome you back in the near future.

Kind Regards,

Andrea Dillon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 22 February 2014

Spacious bathroom and bedroom. Very quiet. Professional , well-trained staff and a warm welcome. Great variety for breakfast in adjoining Brewers Fayre. Good road links and near the town centre. Good night's sleep guaranteed. 5 out of 5 in all categories.



  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UncleTitan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea_Dillon, Operations Manager at Premier Inn Elgin Hotel, responded to this review, 3 March 2014
Dear UncleTitan,

Thank you for taking the time to review Premier Inn Elgin. It's lovely to hear that you had a great stay with us. I'm glad you found my team to be helpful. I will gladly pass on your kind comments. We hope to see you staying with us again in the near future.

Kind Regards,

Andrea Dillon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Elgin Hotel

Property: Premier Inn Elgin Hotel
Address: 15 Linkwood Way, Elgin IV30 1HY, Scotland
Region: United Kingdom > Scotland > Moray > Elgin
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Elgin
#1 Romantic Hotel in Elgin
#2 Business Hotel in Elgin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Elgin Hotel 3*
Number of rooms: 93
Official Description (provided by the hotel):
Start your Scottish adventure at Premier Inn Hotel Elgin, just a short drive from the epic Highlands and legendary Loch Ness. Whether you're headed for the Cairngorms or business and leisure destinations in Elgin and Aberdeen, you'll find us a great place to rest. Take time out to reflect in Elgin's Biblical Gardens. Discover the impressive ruins of Elgin Cathedral. Or seek out the 'Water of Life' on the world-famous Malt Whisky Trail. And when you're ready to relax, return for a bite to eat in our tasty restaurant and a great night's sleep in your extra-comfy bed. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Elgin Hotel Elgin
Premier Inn Elgin Hotel Moray

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