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8 - 13 of 268 reviews
Reviewed 12 June 2023 via mobile

The professionalism of all the staff is commendable.
We had the pleasure of being hosted by Ella and her staff for my daughter and daughter n laws wedding on Saturday, every detail was seen too, even having them step in 11 hours before the wedding to provide various things when we were let down by another business.
We can not recommend Ella and the hotel enough for any celebration you may be planning.
Thank you.

Date of stay: June 2023
Trip type: Travelled with family
Thank I4210PBtracys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mansefield Hotel, Owner at The Mansefield Hotel, responded to this reviewResponded 14 June 2023

Thank you Tracy for taking the time to leave a review, your feedback and recognition is very much appreciated.
We pride ourselves with the above & beyond service our team here provides, and it makes our job a pleasure when being able to accommodate lovely guests and customer's like yourselves.

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Reviewed 4 June 2023

We were in the Mansefield hotel for 5 nights, Sunday through Friday. It was wonderful.

The service - all the people were polite and helpful, even when I asked questions that were probably obvious in Scotland, such as "how to turn on the heating" :).

The room: The bed was a four-poster, very comfortable, not too soft as you get in many hotels. The room was good sized, with a fridge and large bathtub/shower. Large windows with shutters and curtains.

Breakfast: we had breakfast at the hotel only once, when we needed to leave early. It is a hotel breakfast and priced accordingly, but you get your money's worth with large portions, a wide selection and freshly cooked food.

Location: it is a two minute walk from the High Street. We did not eat breakfast at the hotel most days, we walked to the High Street and tried different places. We also enjoyed the Tesco (5 minutes away) and the Cooper park (10 minutes away). Despite its location it wasn't noisy and there wasn't a lot of traffic.

Bar: we also enjoyed tasting some whisky in the hotel bar, they have a wide selection and very helpful servers. There is also beer on tap that you can take up to your room to drink in peace, very convenient.

In short, the hotel made our stay comfortable and pleasant, and we highly recommend.

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Danielle H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mansefield Hotel, Owner at The Mansefield Hotel, responded to this reviewResponded 6 June 2023

Thank you Danielle for taking the time to leave a review. We are delighted that you enjoyed your stay with us at the start of May and found the Hotel comfortable along with the services we offer.
It is always lovely to hear about our guest appreciation of the rooms, restaurant and bar, along with hotel location.
we again thank you for this feedback and hope to welcome you back soon.

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Reviewed 30 May 2023 via mobile

Poor quality food and an overall low grade dining experience. I didn’t ‘eat, drink, relax or enjoy’ much of it!!!

For starters the hotel staff are very good, no complaints on the service. BUT… the food is diabolical.

I ordered mushrooms on brioche and had to send it back. The egg was undercooked, the brioche toast over cooked and the mushrooms weren’t cooked suffiently. I mean come on… it’s hard to get mushrooms on toast wrong.

Then the main course. The fillet steak was over cooked. I ordered it pink, as recommended. It came medium to well. I had asked for the potatoes to be well done and crispy. They came soggy and under seasoned. I ate it but it really was not great.

And then for the puddings - I ordered the pavlova. What was served was a meringue nest with a dollop of cream on the top. By that point I’d had enough and sent it back. They refunded it but no one asked if I would like something else.

Over £200 paid for the four of us and it was not a pleasant experience. I will not be visiting again for a while until they fix the issues in the kitchen!!!

Date of stay: May 2023
Trip type: Travelled with family
Thank Steve P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mansefield Hotel, Owner at The Mansefield Hotel, responded to this reviewResponded 2 June 2023

Thank you Steve for taking the time to leave a review, we are sorry to hear that you did not enjoy your experience within the Restaurant and please be assured your comments are being addressed with the Kitchen Team.
We rarely receive complaints, especially about our Restaurant Service and quality of food, which you will see in past reviews. And usually always complimented on the fresh & local produce we provide at the Hotel.

We hope that we can rectify your experience with us on a return visit to the Restaurant or Mezzo Bar to show you the great quality and service that we can provide.

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Reviewed 10 May 2023

While my brother and his wife had a four poster bed in the original building, I had a marvellous modern room in the new wing. Breakfast service was outstanding as was the service. Free umbrella for a rainy arrival.

Date of stay: April 2023
    • Value
    • Location
    • Service
Thank Ronald H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mansefield Hotel, Owner at The Mansefield Hotel, responded to this reviewResponded 2 June 2023

Thank you Ronald for taking the time to leave a review, we are delighted that you and your brother enjoyed your stay with us recently.
We hope to welcome you back soon.

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Reviewed 29 March 2023

My wife and I had dinner in the hotel restaurant last Sunday evening. It was, quite simply, the best meal we have had for a very long time. Everything about the evening was perfect. Lovely dining room, superb friendly and efficient service, generous sized very reasonably priced portions and the food itself……absolutely fantastic. We will be back!

Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank sandymH3911ZN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mansefield Hotel, Owner at The Mansefield Hotel, responded to this reviewResponded 29 March 2023

Thank you Sandy for taking the time to leave a review, and submit photos of your Sunday Roast Club.
We are delighted you enjoyed the meal, service and surrounding that our beautiful hotel and team of staff have to offer.
It's great to see the images of how our meals are served and that they are kept up to our usual great standard.
Looking forward to your next visit !

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