I booked through bookassist and received a confirmation email. The day before we were due to arrive I received a call to say there was no room at the inn. They offered me a room at another hotel that they owned, which didn't have the double bed or breakfast that I booked for. And they've refused to refund my deposit and booking fee, which is nice.
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- Also Known As:
- Harbourside Hotel Irvine, Scotland