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Mercure Perth Hotel
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Reviews (1,034)
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All reviewsold millwater millwater wheelwater flowingcentral locationweekend breakreception staffbuffet breakfastbit datedevening mealreception areatown centrewatermill
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717 - 722 of 1,034 reviews
Reviewed 14 November 2013

  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mercure P, General Manager at Mercure Perth Hotel, responded to this reviewResponded 2 December 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 November 2013 via mobile

Expected more from a brand like Mercure. Room was small and dated. Could hear the guests in the next room coughing all night. Communal areas were nice enough. A few minutes walk from the town centre. Interesting building.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kelaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure P, General Manager at Mercure Perth Hotel, responded to this reviewResponded 2 December 2013

Thank you for your recent review of the Mercure Perth hotel.

I was pleased to hear that you found the building interesting and well located. Our lovely lounge and foyer areas have great features with the water from the once working mill, running through them.

Thank you for your valuable comments regarding our bedrooms. We have commenced a general upgrading program throughout the whole hotel and it would be lovely if you could return some time to see all of the improvements we have been making.

Thank you again for your comments and I hope you will choose to return in the future.

Yours sincerely,

Karen A. Johnston
General Manager

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Reviewed 13 November 2013

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mercure P, General Manager at Mercure Perth Hotel, responded to this reviewResponded 19 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 November 2013

Incredibly noisy hotel, can hear conversations of people in room above!, wide gap under door to hallway, letting in light and noise, doors slam shut at all hours, no staff assistance with bags and stairs, hard beds, better value at IBIS chain. REALLY hard to find in the dark.

  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Barb D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure P, General Manager at Mercure Perth Hotel, responded to this reviewResponded 19 November 2013

Thank you for your recent review of the Mercure Perth hotel.

I was really disappointed that you were disturbed by fellow guests during your stay with us and I hope my team did everything they could to try and alleviate this for you. We would have more than happy to assist you with luggage any time you requested it.

I really hope to welcome you back to the hotel in the future.

Yours sincerely,

Karen A. Johnston
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013 via mobile

My partner and I book up here to have a night away and we were not sure of the town a place an hour away from where we stay so when we got there and we will go back we had a very nice meal at vita bar and grill absolutely brill friendly staff the mercure hotel was great the minute u walked in you were made to feel welcome so friendly the room was the hotel was very clean couldn't fault it had drink at the bar bit expensive had entertainment the night we were there that was good beds could be a bit more comfier but that's just us that used to our own comfort great breakfast staff brilliant and for a 3 star hotel it should be a 4 star just because of what you got for money brill would go again and they have other hotels round the world I think we might try you never no

Stayed: November 2013, travelled as a couple
1  Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure P, General Manager at Mercure Perth Hotel, responded to this reviewResponded 19 November 2013

Thank you for your recent review of the Mercure Perth hotel.

I was delighted that you had such a great stay with us and I shall also pass on your comments to the Vita Bar & Grill restaurant in the city centre.

It was great to hear that you also enjoyed our live singers in the lounge and we have recently added a grand piano to enhance this experience even further!

I am really pleased that you had a real sense of value for money too.

Thank you again for all your comments and I look forward to welcoming you back to the hotel in the future.

Yours sincerely,

Karen A. Johnston
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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