I placed my order online and went to the store 15 minutes later to collect. When I got there my name was up on the screen with the order status as Ready. The guy behind the counter said it would just be a couple more minutes.
The same guy them asked me 10 minutes later what my name was and said we have no orders for that name as it had gone from the screen. I explained that he did and he then went onto the computer and found it. It would just be a few more minutes.
After 45 minutes and several conversations about my order just being a few more minutes I told the guy to cancel my order and went to Pizza Hut.
Needless to say I won't be back.
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