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“Tired hotel, needing some tender loving care. Staff friendly and helpful.”

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Scotland's Hotel & Spa
Ranked #17 of 18 Hotels in Pitlochry
Reviewed 18 April 2014

Spent a few days in the area, booking into the hotel due to swimming pool and spa being on site. Checking in was swift and information given on hotel such as breakfast times, pool and spa times etc. when trying to book treatments there no spaces left. Pool is fairly small, however looked nice.
We were given 2 bedrooms on the 3rd floor. We had a baby with us therefore a pushchair and toys etc. We used the lift which was some what a tired looking old thing which had been carpeted from floor to roof. To open a switch which looked like a cooker switch had to be used. A little bit scary, once in the lift and going up the floors, bits of hard board were placed between door and exiting to the floors required. Not very nice. The rooms were ok, but small. Not much space to move around. The bed was very hard, I did not seep through night. Radiator thermostat was broken.The bathroom were tired and looked dated. A good lick of paint and tiles may have enhanced bathrooms. I did not use shower as looked dirty and slightly mouldy on the shower tray. Nice toiletries tho Arran soap etc. the lounges area looked dull and boring, very tired. There is a coffee area which had a door missing. Breakfast offered variety and service was fairly quick.
I would not use this hotel again, the pictures and deals it offers look great, however do not be taken in. I am positive there are better and cleaner looking hotels in Pitlochry for less money. My advice would be to view room prior to booking in. If requiring any spa treatments ensure that they actually carry out service.

Room Tip: Ask to view room and spa treatments prior to booking in.
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  • Stayed: April 2014, travelled with family
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1  Thank jeanniePerthshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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706 - 712 of 1,633 reviews

Reviewed 17 April 2014

We enjoyed a three night break in this hotel.
Reception staff were quite friendly.
Had a bit of a problem locking our room door, even after following the instructionson on how to do this! Lady from reception eventually had to come up as housekeeper not available, and she locked it very simply. However, the notice does not tell you to press in the little knob and turn at the same time - please add this to your instructions, it will save a lot of time and bother all round!
Room 244 is reached by the rather antiquated lift, which works perfectly well, but the corridors are rather tired looking. The room itself was clean and fresh, and facilities were very good therein.
We enjoyed the 6 course taster menus very much, but felt the potatoes and veg were a bit scrimpy even on a taster menu. Breakfasts were very good indeed. Waiters and waitresses worked very hard to provide an excellent service.
The lounge areas are comfortable, and a very friendly suited gentleman made us feel very welcome every time we met him.
Public areas seem to have been recently decorated, but the hotel is a bit tired and in need of some tlc.
We did not use the leisure facilities, but overall we thoroughly enjoyed our stay, which was tremendous value.

  • Stayed: April 2014, travelled as a couple
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Thank GLAD49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

We were a group of five people on a Sunday special spa break including dinner, bed, breakfast and a 30 min treatment. The double room I stayed in with my wife was fairly standard with some nice features but no view and a little rough around the edges. The large room that the other three people shared was significantly better however. The food was fantastic however and was significantly better then expected on a deal break away, as was the half hour treatment the following day. As it was such good value for money this is the main reason for the five star review.

Room Tip: Ask to have a room with a view if possible
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  • Stayed: April 2014, travelled with family
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1  Thank Stephen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2014

Stayed for 3nights dbb with my 10yr old & 3yr old,the room was perfect for us,got the swimming pool to ourselves every morning, food was 1st class,excellent value for money,we'll definitely stay here again

  • Stayed: April 2014
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Thank birrellgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

What a lovely couple of days we spent here, relaxed friendly, yes it needs a face lift but is clean comfortable and friendly. There are Some people you could never please but I find this to be a good place to stay. The food , well I am a cook and The taster menu is a wow for me , lovely, keep up the good work folks and we will be back to see you soon.xxx

  • Stayed: April 2014, travelled as a couple
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Thank FionaSuds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

Just back from the comedy weekend package which we found to be great value. Room was lovely & large but have to admit the bathroom could do with a wee lick of paint / upgrade - a bit like the rest of the hotel. Staff were very friendly and attentive; especially Stan. Evening taster meal which was included in our package was tasty & plentiful. The entertainment was a bonus and exceeded our groups expectations. A really good affordable weekend break :-)

  • Stayed: April 2014
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Thank ontourx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014

We stayed in the hotel as a weekend retreat, what a huge mistake we made coming here. The receptionist with black hair has absolutely no communication skills at all and gave us very little information when we asked her questions. She just looked fed up and clearly was uninterested.

We unpacked after we eventually found our room, all I can say is that lift is a death trap for any child cant understand how this hotel gets away with it to be honest. The bedrooms are in need of major revamp, not the cleanest with a smell of dampness as soon as you walk in. We unpacked and went down for dinner where the food was good nice full plate of food just what we wanted after our long drive. Unfortunately the waiting staff appeared to be walking into one another they just didn't seem to have a clue what they were doing, they all seemed to have problems communicating in English.

We mentioned to the waiting staff that our table had a wobbly leg and we asked to have it fixed but the polish waiting staff clearly didn't understand a word and just walked away. We managed to find one Scottish girl with red hair who said her name was Kerry who appeared to be managing the restaurant but she appeared to be very short tempered with the guests and extremely abrupt. We asked her some basic questions about the food and the local area and she just didn't have any knowledge of the food on the menu or the area at all. To say we were disappointed was an understatement the service was diabolical and there doesn't appear to be any general manager running the hotel the place is an absolute disaster. We had to laugh when we checked out as we were all stunned as to how this place even gets any business at all. Take my advice and go to Fishers it looks far superior to this dump.

Room Tip: Don't even look at this place its disgusting and is overpriced.
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  • Stayed: March 2014, travelled with friends
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3  Thank Laura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scotland's Hotel & Spa

Address: 40 Bonnethill Road, Pitlochry PH16 5BT, Scotland
Region: United Kingdom > Scotland > Perth and Kinross > Pitlochry
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Pitlochry
Price Range: £53 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Scotland's Hotel & Spa 3*
Number of rooms: 72
Official Description (provided by the hotel):
Traditional Scottish family hotel .5 mile from train/bus stations; in city centre; splendid views over Perthshire Hills & Lochs. ... more   less 
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Also Known As:
Scotland`s Hotel And Leisure Club
Scotlands Hotel Leisure
Scotlands Hotel Pitlochry
Scotland's Hotel & Spa Pitlochry

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