My husband I have just returned from our two night stay at Scotland's Hotel and Spa. We booked a midweek Rejuvenation package at £139 each for 2 nights dinner, bed and breakfast and 3 taster spa treatments (facial, massage and body scrub).
Upon arrival we checked into our room and were able to book a time for dinner that night. We were impressed with the size and cleanliness of the double room we were allocated (Room 121). The room and bed were very comfortable and we had everything we needed.
Before dinner we decided to go to the hotel bar for a drink before going to the dining room. As we politely spoke to the barman as he made our drinks, he thought it was appropriate to swear a couple of times in casual conversation which we weren't particularly impressed with and didn't really seem in keeping with the tone of a nice hotel which seemed to primarily cater for couples on a romantic break (as we were).
Dinner was the 6 course taster menu both nights. In all honesty, I had prepared myself for this to not be very filling and had already located a chip shop in the main town for later just in case. We had thought this because the menu was described as 'dainty' portions/variations of dishes on their main menu.We were very pleasantly surprised. While the initial taster, soup between the starter and main and final cheese taster were very small portions - the starter, main and desserts were good sized portions. The food on the first night was absolutely fantastic, particularly the blade of beef main. Both my husband and I agreed it was one of the best meals we'd had together.
While we were there we made good use of the pool, sauna, jacuzzi and steam room. On the first day it was very busy but on the second day we visited the pool for an hour in between the check out and check in time and were lucky enough to have the whole leisure area to ourselves. We were booked to go for our spa treatments in the afternoon before dinner time. Unfortunately, my husband was unable to get 2 of the treatments for medical reasons. This was a complete surprise to us but the ladies at the spa were very nice about it and did what they could for him. In the end he got about 30/40 minutes of the 1 and a half hours of treatment he had booked for. I was able to experience all three and can honestly say the treatments are fantastic and very relaxing. The spa staff definitely know their stuff!
We spoke to the general manager Brian after our visit to the spa about what had happened regarding my husbands spa treatments. He was very helpful and agreed that we should have been told/asked about medical conditions at the time of booking and offered to take money off of our bill or upgrade us to the a la carte menu for dinner that night at no extra charge. We decided to upgrade our meal and again, the food from both the taster menu and a la carte menu were fantastic! From start to finish dinner was served over about an hour and a half/2 hours. We found this very enjoyable as we were able to really enjoy the food and a lovely bottle of wine. We ordered the Chenin Blanc both nights and highly recommend it.
Breakfast on both days was also great with a good variety of cereals, juice and yogurts to choose from at the buffet as well as croissants/pastries. We were also provided with our choice of tea or coffee and some toast at the table. We then each had a hot breakfast both mornings, having the house breakfast plate and eggs Benedict. Both were lovely and a great set up for the day.
The hotel is right in the middle of the town and has a car park for guests. It is very easy to walk from the hotel to the various shops/restaurants/bars in Pitlochry.
We've given 4 stars as we were disappointed about the spa treatments for my husband but appreciate that the general manager was very keen to help us with this and made up for the disappointment nicely with the lovely meal on our second night. Also because of the language of that one member of bar staff. It was a little incident but it's not what you would expect when being served anywhere in my opinion.
Our overall experience of the hotel was great and it was ideal for our visit. We went with a view to relax and that's exactly what we were able to do. We would definitely hope to return in the future.
- Official Description (provided by the hotel):
- Traditional Scottish family hotel .5 mile from train/bus stations; in city centre; splendid views over Perthshire Hills & Lochs. ... more less
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- Also Known As:
- Scotland`s Hotel And Leisure Club
- Scotlands Hotel Leisure
- Scotlands Hotel Pitlochry
- Scotland's Hotel & Spa Pitlochry