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“good value for money”

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Scotland's Hotel & Spa
Ranked #17 of 18 Hotels in Pitlochry
somerset
Level 5 Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“good value for money”
Reviewed 5 February 2010

we booked a 4 night stay from the 1st till the 4th feb . on arrival we booked in a went straight 4 dinner after a 9 hour drive . Had to wait twenty minutes to be served as no staff, but the food is lovely and fresh worth the wait. slept well all week cosy room only downside was shower didnt work !! lovely swimming pool and spa also had 2 treatments that were very good. gym is good but not big enough as only 5 pieces of equipment. staff were all young and very helpful but i felt sorry 4 them as only saw 4 memebers in the whole 5 days! very quiet location ideal hotel for the money paid .

  • Stayed February 2010, travelled as a couple
    • Value
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Helpful?
Thank rayofsunSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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scotland
Level 5 Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 February 2010

Do not waste time booking this hotel, the rooms do not exist.
On two consecutive years we booked for the Enchated forest in October - both times we were bumped and sent to another hotel.
First year they gave us a voucher to stay for free, second year it was promised but did not materialise.
Nice hotel so we tried again for valentines weekend - availbility shown on all websites however having phoned the hotel (on 3 different days) we were told no rooms and the websites had not been updated.
Do they simply use our credit card booking as a bank and then tell us "sorry we've double booked"
Nice hotel but booking system TOTALLY UNRELIABLE

  • Stayed October 2009, travelled as a couple
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Helpful?
Thank cjs63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
east kilbride
1 review
Reviewed 4 February 2010

have a great short break room was lovely,spa and leisure great had dinner,bed and breakfast food was great.staff could not have been more helpfull will be back soon.have stayed in other hotels in area but will be back to scotlands without a doubt.

  • Stayed February 2010, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank tomsonheights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertMcPhee, Hotel Manager at Scotland's Hotel & Spa, responded to this review, 5 February 2010
Many thanks for your kind review. I am pleased to hear that you are very happy with the hotel. I look forward to welcoming you back to Scotland's in the near future. I will pass on your comments to the team.
Kind Regards
Sean Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Lothian
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 31 January 2010

Have just returned from a wonderful weekend in Pitlochry. When we arrived at Scotland's hotel, the receptionist was cheerful and efficient. Although the corridor areas were a bit tired, we were delighted to find that our family room was lovely - fresh, modern decor, lovely views, and everything immaculately clean. The weather was brilliant but we had a hard time trying to get the kids to go out of the hotel as they just wanted to stay in the pool the whole time.

We really enjoyed the food - nicely presented, even the children's food, and the staff were very prompt and helpful - nothing was too much trouble. We asked for our desserts and coffees to be sent up to our room as our children were getting a bit tired by then (after all the swimming). As the restaurant was very busy, we were advised it might be 10 minutes, but as soon as we reached our room there was a knock at the door and there it was, presented by a smiling member of staff. We would definitely stay again, I'm quite incredulous at some of the negative reviews.

  • Stayed January 2010, travelled with family
    • Value
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Helpful?
Thank Jacquna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertMcPhee, Hotel Manager at Scotland's Hotel & Spa, responded to this review, 5 February 2010
Thankyou for your comments. I am pleased to hear that you have very much enjoyed Scotlands Hotel, and the kids thoroughly enjoyed the fantastic leisure facilities that we have. I am glad to see that you enjoed the food and I look forward to welcoming you back to Scotlands in the near future. I will pass on your comments to the team.

Kind Regards
Sean Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fife
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 January 2010

We thoroughly enjoyed our stay. We got a fantastic deal with bed, breakfast, dinner & wine included - excellent value for money. Room was as we would expect, good size, warm, very clean and in a very quiet location. Food was excellent and beautifully presented at both breakfast and dinner. Restaurant staff worked their socks off (hotel was busy and more waiting staff would have helped, however, we were never kept waiting long mainly due to the efficiency of the staff on duty). Reception staff were very helpful and courteous. We had some beauty treatments in the Spa and the therapist was also first class. We really have nothing to complain about at all but if I had any constructive comments to make it would be: 1. the bar prices are very high. On the occasions we used the bar there were no more than 6 people there. If the drinks were more reasonably priced the bar would be much busier creating its own atmosphere thus selling more. 2. Entrances and reception area could do with a wee makeover. 3. Mattresses could be a bit softer, ours was VERY firm. Otherwise, more than happy with our stay and would certainly use this hotel again if we got as good a deal again! Local area excellent, scenery to die for, good selection of shops & restaurants for a small place, evening entertainment brilliant even at this time of year.

  • Stayed January 2010, travelled as a couple
    • Value
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Helpful?
Thank b0b0s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertMcPhee, Hotel Manager at Scotland's Hotel & Spa, responded to this review, 5 February 2010
Thankyou for your encouraging review, and I will pass these comments on to the team which they do like to hear. I take on board your constructive comments, and we are to be recruiting additional staff shortly. We will look at reviewing the bar prices. The enterances and reception area are designed to retain the character of the fantastic building that we have, and the matteress as now been changed. Again thankyou for your kind words and I do hope that I can look forward to welcoming you back in the near future.
Kind Regards
Sean Jones
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotland
1 review
Reviewed 19 January 2010

We were given a gift of two night spa break for a special birthday. Toilet was filthy, rooms basic, spa facilities limited, had booked special treatments but therapist who was trained in them on holiday, other therapist not qualified, no decaff coffee in restaurant, very young inexperienced staff who did try hard, we were charged for wine we didnt have, the list goes on and on

  • Stayed January 2010, travelled with friends
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Helpful?
Thank christinegi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Glasgow
Level 2 Contributor
6 reviews
Reviewed 17 January 2010

Having read a few recent negative reviews on this hotel we had seriously thought about cancelling our weekend break here.
But after our stay at Scotlands Hotel I am so glad we didn't.
Ok, so the hotel decor is a bit dated and could do with a refurbishment but the hotel location is great and the staff were friendly and very helpful.
Unlike some previous reviews the hotel was warm and the leisure facilities were good.
We were booked on half board and the quality of the food and service at both dinner and breakfast were very good.
Overall it was great value for money.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MountainDays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scotland's Hotel & Spa

Property: Scotland's Hotel & Spa
Address: 40 Bonnethill Road, Pitlochry PH16 5BT, Scotland
Region: United Kingdom > Scotland > Perth and Kinross > Pitlochry
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Pitlochry
Price Range (Based on Average Rates): £
Hotel Class:3 star — Scotland's Hotel & Spa 3*
Number of rooms: 72
Official Description (provided by the hotel):
Traditional Scottish family hotel .5 mile from train/bus stations; in city centre; splendid views over Perthshire Hills & Lochs. ... more   less 
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Also Known As:
Scotland`s Hotel And Leisure Club
Scotlands Hotel Leisure
Scotlands Hotel Pitlochry
Scotland's Hotel & Spa Pitlochry

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