Our family of 8 had booked for new year only to be called on the 30th Dec the day before we were due to check in to be told that due to an admin error there were not enough rooms booked for our party even tho we booked in April and the hotel was fully booked!
We cancelled our trip and re-booked for this weekend and have just returned.
If you go with low expectations you will be pleasantly surprised as you walk in hotel looks actually pretty nice, we were in room 208, room ok, beds clean but very hard mattress, double radiator in room had no valve to turn heating up or down so temperature was very uncomfortable to sleep in as heating on full blast day and night, windows only open slightly. Bar closed way before mid night and they dont take cash so charge to your room, they have no tv room if you or your man/family fancies watching a bit of sport or tv with a drink, we were told the hotel wants to promote conversation, we nearly burst out laughing.
I wouldnt bother with breakfast in the hotel, we were told to wait in the room next to the dining room to be seated we waited for over half an hour along with a dozen or so others to be seated and with what they serve you will still come out hungry, i would do the 2 min walk to Drummonds all the tea and toast you can manage with your breakfast for £6.
All the staff look totally exhausted and miserable, its not service with a smile.
I would not stay here again nor recommend anyone to stay here, the hotel has no atmosphere, terrible food & miserable staff, the fishers hotel just along the road is a better choice to enjoy your break in Pitlochry.
- Official Description (provided by the hotel):
- Traditional Scottish family hotel .5 mile from train/bus stations; in city centre; splendid views over Perthshire Hills & Lochs. ... more less
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- Also Known As:
- Scotland`s Hotel And Leisure Club
- Scotlands Hotel Leisure
- Scotlands Hotel Pitlochry
- Scotland's Hotel & Spa Pitlochry