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“Mum's 70th Birthday treat”

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Scotland's Hotel & Spa
Ranked #17 of 18 Hotels in Pitlochry
Cumbernauld, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Mum's 70th Birthday treat”
Reviewed 10 October 2010

My sister and I booked a two night spa break for my mum's 70th birthday. Hotel is very warm and friendly. All the staff we encountered from reception, bar, spa and dining room were really friendly and made the stay for us.
We stayed in a family room which was very large and spotlessly clean. The menus and the meals were great. The spa treatments were excellent and relaxing. The swimming pool and leisure facilities were spotlessly clean, the only thing missing was perhaps a lounging area around the pool but that is just down to space.
We had a very memorable weekend and would certainly recomend this hotel and we will visit again.

  • Stayed October 2010
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Helpful?
Thank Lynda_currie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (341)
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English first
Glasgow, United Kingdom
1 review
Reviewed 9 October 2010

Stayed at the Hotel for two nights with 4 other guys during a stag weekend. Considering it was known we were a stag, the staff could not have been more welcoming or friendly. The reception staff were friendly and informative, the manager (Karolina) was good humoured, patient and utterly charming to 5 guys who could otherwise have been considered slightly attention seeking ! Stan the night porter's toast is strongly recommended.
The breakfast was very Scottish and tasty and the pool spa ensures complete value for money. The rooms are tastefully decorated and comfortable and the only slight negative observation is that the corridors need freshening up to match the rooms.
Overall a highly recommended, good value place to stay.

  • Stayed October 2010, travelled with friends
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Helpful?
Thank stephen073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMcCurg, General Manager at Scotland's Hotel & Spa, responded to this review, 10 October 2010
Many thanks for your kind words ,Hopefully you will return in the very near future
Kind Regards Peter McClurg General Manager
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houston, renfrewshire
1 review
Reviewed 3 October 2010

Superb two-night stay, the manager and staff made us welcome from the moment we walked in to Reception; nothing was too much trouble for them.

All the young kids in our party (and there were more than a few !) had a ball, the staff who looked after the leisure centre were great with everyone.

Food was great, room was great (but hey, get that lock fixed - mind you, did we need bother about that in such a place ??!!!) - will definitely be back.

  • Stayed September 2010, travelled with family
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Helpful?
Thank johnrock50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMcCurg, General Manager at Scotland's Hotel & Spa, responded to this review, 4 October 2010
Many thanks for your Kind words,we look forward to you returning to Crerar Scotlands in the near future Kind Regards Peter McClurg General Manager
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glasgow
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 September 2010

Spent 2 nights here and found the staff to be friendly, and nothing too much trouble
Room was clean, comfortable although locking the room door on leaving a bit of getting used to - but hey every hotel has their own littke quirks. Slept like a baby looking out over the hills
Food for breakfast and dinner very good and service timeous and unhurried, although some of the staff need a bit more formal restaurant service training
Even had time for a massage which helped relax even more in what was a great weekend a way

  • Stayed September 2010, travelled with family
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Helpful?
Thank transkid2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMcCurg, General Manager at Scotland's Hotel & Spa, responded to this review, 3 October 2010
Many thanks for your kind words,in reference to staff training in the Restaurant we are constantly upgrading the training on site,however I can only thank you for bringing the staff training to my attention,as with all guest feedback we at Crerar Scotlands do take it most seriously and do use it to enhance the expierence for future guest,on a lighter note hopefully you will return in the very near future,as it has been a pleasure for myself and my team to have been of service.
Kind Regards
Peter McClurg
General Manager.
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East Kilbride, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
Reviewed 28 September 2010

We are just back from a 2 night family break. I booked our family reunion here for 51 people, a mixture of old and young family members. We had a fantastic time, service, food, staff, cleanliness were all 5 star service. We had dinner on both nights and could not fault anything. I also had spa treatments booked for a few of us and these were great. I want to take this opportunity to thank hotel manager Peter, Lisa, Karolina, night porter's and all other staff for putting up with us all, and also thank them for doing a wonderful job. You have done us proud. We will hopeully see you all again soon.

  • Stayed September 2010
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Helpful?
Thank Krin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMcCurg, General Manager at Scotland's Hotel & Spa, responded to this review, 3 October 2010
Many thanks for your kind words,myself and my team really enjoyed having you and your family stay with us here at Crerar Scotlands,hopefully you will return in the near future,and don'tforget Cerar Hotels do have hotels in other areas of Scotland Should you require futhur information on our other Hotels please do not hesitate in contacting me directly,
Kind Regards Peter McClurg General Manager.
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Scotland
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 September 2010

Very disappointed in Crerar. Would recommend staying at Fishers' Hotel which is run but not owned by Crerar as have full use of Spa which was main reason for booking. Spa Therapist good but may not be staying.
Decor - old fashioned & chintzy. Woodchip wallpaper painted a rather putrid peach colour. Threadbare stair carpets. Looked as if someone had had a fight with bathroom door. Function room being used as restaurant and everyone crammed in, seats back to back in parallel rows. Various bus tours which also meant when they were in you were best not to be. Staff attitude not great felt waitress more interested in having smoke breaks than serving and overhead several staff say they were looking for other jobs.
Would recommend eating in Bistro although have to pay extra for a la carte much better service and ambience.

  • Stayed August 2010, travelled as a couple
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Helpful?
1 Thank TheladyinredScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMcCurg, General Manager at Scotland's Hotel & Spa, responded to this review, 7 October 2010
Dear guest, I was so sorry that you felt we did not meet up to your expectations here at Scotland's and was surprised you felt the decor here at the hotel needed updating.
Crerar Hotels have recently replaced all televisions refurbished all of our bedroom stock, our Bistro and Bar Area and our constantly investing in upgrading Scotland's Hotels. All I would ask is that you possibly return in the near future to allow for me to show you all of our recent improvements as I am sure you that all of our upgrades have been carried out to impress and enhance the guest expense.
I look forward to your reply
Kind Regards Peter McClurg General Manager
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Galloway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2010

Thoroughly enjoyed our stay at this hotel. The room was very clean and comfortable and the staff friendly and helpful. The service and food in the restaurant was first class. We will certainly make a return visit.

  • Stayed September 2010, travelled as a couple
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Helpful?
Thank trekker57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMcCurg, General Manager at Scotland's Hotel & Spa, responded to this review, 24 September 2010
Many thanks for your kind words,we look forward to welcoming you back in the near future
Kind Regards Peter McClurg General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scotland's Hotel & Spa

Property: Scotland's Hotel & Spa
Address: 40 Bonnethill Road, Pitlochry PH16 5BT, Scotland
Region: United Kingdom > Scotland > Perth and Kinross > Pitlochry
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Spa Hotel in Pitlochry
Price Range (Based on Average Rates): £
Hotel Class:3 star — Scotland's Hotel & Spa 3*
Number of rooms: 72
Official Description (provided by the hotel):
Traditional Scottish family hotel .5 mile from train/bus stations; in city centre; splendid views over Perthshire Hills & Lochs. ... more   less 
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Also Known As:
Scotland`s Hotel And Leisure Club
Scotlands Hotel Leisure
Scotlands Hotel Pitlochry
Scotland's Hotel & Spa Pitlochry

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