We stopped one night at the Atholl Palace. The approach to the building is stunning and the grounds are kept magnificently. The receptionist was helpfully, as we're all the front of house staff. Our room was of 'travellodge' standard, only not quite as good. The pillows were not much thicker than the ones handed out on airplanes, the TV had a small screen & the shower had low water pressure. We can live with that, of course, but the quality of the food in the dining room was just awful. I sent back my lamb because it was a tough as old boots - clearly cooked earlier and left under heat lamps. The very helpful Maitre d' offered an alternative which appeared within 3 minutes, so obviously pre cooked and just served up without any pride or care by the kitchen staff. Once again it was dire. It seems that the chef had gone home (8.30 pm) because the embarrased Maitre d' promised to "speak to him in the morning".
The food seems to be catering- pack type rather than bespoke restaurant food of four star hotel quality.
The hotel is a tourist trap, of course, catering for cheap coach tours, but there can be no excuse for such poor quality food. Stay and enjoy the grounds, but eat elsewhere is my strong advice.
- Official Description (provided by the hotel):
- The Scottish Highlands, wild and rugged, have a timeless romantic quality. At their very heart, where the River Tummel flows to the Tay, sits the historic small town of Pitlochry. The Atholl Palace Hotel, the epitome of Scottish Baronial splendour, stands overlooking wooded parkland grounds and the town to the surrounding hills. Originally opened as the Athole Hydropathic in Victorian times, the hotel retains many features of the traditional large country house, with bedroom facilities and standards which often exceed expectations and complement spacious, relaxing public areas.With 107 bedrooms, self-catering lodges, apartments and 10 function suites we can cater for your needs whether it is leisure or business purposes. ... more less
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- Also Known As:
- Atholl Palace Pitlochry
- Hotel Atholl Palace
- Atholl Palace Hotel Pitlochry, Scotland