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“Magnificent building but old in more ways than one.”

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Atholl Palace Hotel
Ranked #8 of 18 Hotels in Pitlochry
Leicester, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Magnificent building but old in more ways than one.”
Reviewed 9 November 2013

To say Atholl Palace Hotel is a grand old building is an understatement, as you approach along its private drive this magnificent building appears and few would fail to be impressed by the anticipation of what is to come. The high ceiling public rooms are super large and traditionally furnished giving an almost imperial feeling to them - certainly that of a bygone age and yet it is this and the splendid outward appearance of the building that only serve to create unhappiness as your bedroom is reached. Perhaps we were just unlucky with our allocated room, it was decidedly small and made us glad that we were only staying a single night. Furnishings that had presumably at one time seemed de-lux now showed decided signs of wear, although on the plus side everything was clean and the bed comfortable. Our room was quiet and the plumbing worked with no problems. We chose not to have dinner in the hotel instead exploring Pitlochry. Breakfast was for us disappointing - yes it was large, but also the hot food seemed to have been cooked sometime before we arrived. I do not consider the price to represent very good value although the ambiance of the building in someway makes up for the poor room size and breakfast. I would not stay in this hotel again.

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSpaven, General Manager at Atholl Palace Hotel, responded to this review, 15 November 2013
Thank you for taking the time to post your review. I am sorry to hear you did not enjoy your stay, and all your comments have been passed across to our directors.
We hope you will try us again in the future.
With kind regards
Dougal Spaven
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Dunfermline
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 November 2013

Stayed for two nights dinner, bed and breakfast, and found the hotel to be comfortable, quiet, friendly and relaxed.
Our room on the second floor could be considered compact, but was comfortable all the same.
A little more space for tea and coffee making would be helpful, and the TV reception was poor. Despite these minor disappointments, our stay was both relaxing and enjoyable.
The cleanliness of our room was fine, however, visitors should remember the hotel is mature and does exhibit some character. This should not be confused with neglect. Bathroom / Shower / Toilet were fine also.
We found the food to be excellent, and the waiting staff deserve great praise for being fantastic at their jobs. Well done each and everyone for making our trip what it was.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank piggieslane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSpaven, General Manager at Atholl Palace Hotel, responded to this review, 15 November 2013
Thank you so much for posting your review. Its great to hear you enjoyed your stay, and I will pass your comments onto the rest of the team.
We all look forward to welcoming you back to the Atholl Palace Hotel again soon.
With kind regards
Dougal Spaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

Had a very nice stay for a long weekend. Welcoming friendly staff throughout the hotel and a comfortable room. Had a very nice huge afternoon tea which took over an hour to eat! Breakfast was all you could eat and evening meals were also very nice. Spa treatments were very relaxing and had a lovely afternoon relaxing round the pool. The hotel grounds are lovely to wander round especially out the back of the hotel into the woodland.

  • Stayed October 2013, travelled solo
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Helpful?
Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSpaven, General Manager at Atholl Palace Hotel, responded to this review, 15 November 2013
Thank you for your review. I am delighted to hear you had an enjoyable and relaxing stay!
We look forward to seeing you again soon!
With best regards
Dougal Spaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 November 2013

It took ages to pick a hotel in Perthshire! and the mixed reviews for Atholl did make me wary. We were travelling, 2 adults and 2 children (10 & 11) and we were on a a few days break to Scotland and wanted to see some of the Highlands. The scenery is stunning and so picturesque. The hotel itself did not disappoint me, I knew it wasn't a shiny modern hotel and warned the family it would be quaint and characterful so they were well prepared. We were in a family room - great size, but they could do with putting more toiletries in a room for 4! we were on the top floor which added to the ambience and view!
We ate that night in the restaurant, the food was as advertised, not haute cuisine but very acceptable and with great service and great value. Breakfast again was superb and set us up for the day, we enjoyed a walk on the grounds before leaving and would not hesitate to recommend this hotel - the staff at every service point were very helpful.

  • Stayed October 2013, travelled with family
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Helpful?
1 Thank LisaJIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSpaven, General Manager at Atholl Palace Hotel, responded to this review, 15 November 2013
Thank you very much for taking the time to post your kind review. I will pass your comments onto the rest of the team, and I very much hope to welcome you and your family back to the Atholl Palace Hotel again soon.
With best regards
Dougal Spaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woolaston Lydney
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2013

The Atholl Palace is impressive. It is early Victorian and was built on a grand scale. The public spaces are enormous, but comfortably furnished and of a good decorative standard. Some rooms are small, OK for short breaks, but storage could be an issue if on a longer stay, bear it in mind when booking. The restaurant has good views to the south and is a pleasant place to eat, the food is good without being memorable. The facilities are good with a pool (now indoors unlike 20 years ago when we first stayed), treatment rooms and a games room, outside, there is putting, pitch and putt, tennis courts plus extensive, well maintained grounds.
The opportunities to stay in such a grand hotel for everyday money do not present themselves very often, but that is exactly what you get with the Atholl Palace. There are more luxurious hotels with better food but you pay accordingly

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Martin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSpaven, General Manager at Atholl Palace Hotel, responded to this review, 15 November 2013
Thank you very much for such a lovely review. We are delighted to hear you enjoyed your stay, and I will pass your comments onto the rest of the team. I hope to welcome you back to the Atholl Palace Hotel again soon.
With best regards
Dougal Spaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 November 2013 via mobile

After 15 years away I went back with my husband to show him where I use to work. I was so looking forward to it but on arrival it was clear the charm had gone from this once beautiful place. We had to change rooms 3 times due to stained laundry and rotten food left in drawers. Then the room we stayed in was not cleaned properly with hairs in the bath and bins not emptied. It seems they focus more on weddings which is fine but if your not part of the wedding party be prepared to listen to loud music into the late hours. Barely any vegetarian food on offer well the chef has been there years maybe book him on a vege course. It used to be full of charm and grace now pound land has more charm

Stayed November 2013, travelled as a couple
Helpful?
3 Thank Doctorwords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSpaven, General Manager at Atholl Palace Hotel, responded to this review, 15 November 2013
Thank you for your review. I have asked my Sales Manager Jenny Dow to contact you separately to discuss this matter, and I hope you can accept my sincere apologies.
With best regards
Dougal Spaven
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clapham, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 November 2013

We stayed for 2 nights Dinner, bed & breakfast in October as part of a very reasonably priced deal. We had a very spacious corner room overlooking the river. The staff were very efficient and helpful and the food was quite acceptable, and certainly plentiful.
I would certainly return for another short break.

Room Tip: It is worth paying a small premium for a corner room
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSpaven, General Manager at Atholl Palace Hotel, responded to this review, 15 November 2013
Thank you for your review. I am delighted you enjoyed your stay, and very much look forward to welcoming you back to the Atholl Palace Hotel again soon.
With best regards
Dougal Spaven
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Atholl Palace Hotel

Property: Atholl Palace Hotel
Address: Perth Road, Pitlochry PH16 5LY, Scotland
Region: United Kingdom > Scotland > Perth and Kinross > Pitlochry
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Pitlochry
#6 Luxury Hotel in Pitlochry
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Atholl Palace Hotel 4*
Number of rooms: 107
Official Description (provided by the hotel):
The Scottish Highlands, wild and rugged, have a timeless romantic quality. At their very heart, where the River Tummel flows to the Tay, sits the historic small town of Pitlochry. The Atholl Palace Hotel, the epitome of Scottish Baronial splendour, stands overlooking wooded parkland grounds and the town to the surrounding hills. Originally opened as the Athole Hydropathic in Victorian times, the hotel retains many features of the traditional large country house, with bedroom facilities and standards which often exceed expectations and complement spacious, relaxing public areas.With 107 bedrooms, self-catering lodges, apartments and 10 function suites we can cater for your needs whether it is leisure or business purposes. ... more   less 
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Also Known As:
Atholl Palace Pitlochry
Hotel Atholl Palace
Atholl Palace Hotel Pitlochry, Scotland

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