We stayed here for a week with our bub, the hotel was majestically beautiful, so much work involved to keep it running and maintained, it's huge and definitely a classic.
We found the staff were great, from the check-in until departure.
I didn't find one staff member who was not unfriendly, all greeted us warmly every day, and were helpful which made it easier with our 9 month old.
I had a hand with the luggage, fast check-in, lovely dinners, huge delicious afternoon tea and breakfasts.
The room had a beautiful view of the forest and hills and it was warm so we had the window open nightly. The bathroom was separate and huge with a great bath. All modern fixtures and freshly painted.
The pool and the spa, the plunge pool and the hot rooms in the spa were wonderful to use now that the pool has been repaired.
A few minor issues, broken shower clip for the shower head should be replaced, not taped. Drink orders at the restaraunt were only taken with dinner orders, we would have preferred to have drinks ordered before food, after being seated and as it was so hot in the dining room, water should be on the tables straight up, we had to ask three times the last night for example.
House white wines by the glass were not cool, quite tepid, and it seems more staff should be be on service for dinner, sometimes we got dinner rolls, sometimes not. So apart from that, the food was wonderful, I asked for a special order in advance and the chef made it wonderfully.
The last few days the glass over the disabled ramp was being removed so we couldn't get the pram down the ramp, so maybe some signage or extra help while the workmen blocked the ramp off would be helpful.
Parking was tight but the overflow area was good, I think it would help if guests actually parked in between the parking lines, not always over two spaces, that would solve some hassles.
So if you appreciate classic elegance, beautiful gardens and estate walks, you will enjoy a hospitable stay here. We walked after dinner and saw deer twice, do have a look at the herb garden and you might be lucky also to see deer!
- Official Description (provided by the hotel):
- The Scottish Highlands, wild and rugged, have a timeless romantic quality. At their very heart, where the River Tummel flows to the Tay, sits the historic small town of Pitlochry. The Atholl Palace Hotel, the epitome of Scottish Baronial splendour, stands overlooking wooded parkland grounds and the town to the surrounding hills. Originally opened as the Athole Hydropathic in Victorian times, the hotel retains many features of the traditional large country house, with bedroom facilities and standards which often exceed expectations and complement spacious, relaxing public areas.With 107 bedrooms, self-catering lodges, apartments and 10 function suites we can cater for your needs whether it is leisure or business purposes. ... more less
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- Also Known As:
- Atholl Palace Pitlochry
- Hotel Atholl Palace
- Atholl Palace Hotel Pitlochry, Scotland