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“50th birthday and pearl wedding anniversary”

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The Pitlochry Hydro Hotel
Ranked #9 of 18 Hotels in Pitlochry
north wales
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“50th birthday and pearl wedding anniversary”
Reviewed 17 February 2012

We have just returned from a 5 day break to this hotel, we had a lovely time, hotel was lovely and friendly, rooms nice and clean and nicely decorated, food was excellent, and service excellent, for the price I dont know how Shearings do it. Driver Colin was great, very helpful and knowledgable, he lives in the local area, and knows the best places to visit. The excursion to famous grouse was so scenic with all snow on mountains, very pretty. We celebrated my sisters big birthday and anniversary.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
2 Thank jones-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review, 21 February 2012
Hi, What a lovely review we are all delighted and so glad your celebrations went so well for such a landmark achievement ...... see you again soon and thanks for the post.
Chris Stanton
GM
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Traveller tips help you choose the right room.   Room tips (277)
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scotland
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 February 2012

was just up at this hotel with my girlfriend for the one nite .I
will start by sayiny that the room we got was not the same room as shown in picture on booking site .the room was clean but very standard the bathroom has had damp damage and it has been badly covered.but i must say the room was clean .The staff we spoke to were not very friendly the manager was kind of weird with us as if he didnt want our sort in the hotel.Now onto the hotel facilities the gym was small but well equiped the pool was nice size and whirllpool was good.Then later on at night the entertainment was quite good just a guy wa a guitar singing good songs and a bit of banter place was busy and the drink wasnt to dear.The breakfast was good plenty to choose from.I think if you go to this hotel you will have a pleasant time but i would use the facilities like we did and got out moneys worth i would defenetly stay in here again i just hope the staff would be a litle bit more friendly the next time .I must say the staff in the breakfast room were friendly it was just the reception staff that were not friendly and as far as im concernd that is the most importent thing ...

Room Tip: if i was to go again i would book the superiour room this time and see if it was any better
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  • Stayed February 2012, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank nedcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review, 21 February 2012
Hi, thanks for your post ....... a few positives and negatives there! I can promise you that I don't really have a type other than favouring pleasant people and I recall you falling into that catagory ..... I'm glad to see that you will return at some point in the future.
Regards
Chris Stanton
GM
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Blaydon-on-Tyne
Level 4 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 February 2012

My husband and I have just got back from a 5 day Shearings coach holiday staying at this hotel. First impressions were very good. All the public areas have been refurbished to a high standard. The restaurant is very pleasant with plenty tables for 2 as well as larger parties. The food was very good with a different menu and several choices each evening. The breakfasts werevery good too. The service in the restaurant was excellent, we never had to wait long to be served and the staff were friendly and efficient. Ther is also a pleasant swimming pool with jacuzzi which we took advantage of though the sauna was out of action while we were there. When we booked the break we were not given any choice with the room and the first room we were given was in desperate need of an upgrade. The lock was faulty, the tv didn't work properly and the bathroom was small with no shelf to put anything. Also we looked out over a flat roof which was not very appealing. After the second night we complained about the room and the very accommodating manager offered to let us upgrade at a cheaper rate than it should have been. We moved into a very smart front facing room with a nice modern bathroom. Eventually I believe that all the rooms will be upgraded but you should definitely ask for a scenic room. We took the inclusive option which gave us free wine at dinner and drinks from 7.30 to 10.30. The hotel was fairly quiet when we were there, but there was never a queue at the bar. In retrospect we think that the £25 hotel allowance per person would have been better value for us as we are not big drinkers and my husband likes a drink before dinner which he had to pay for. I must say that all of the staff at this hotel, from the manager down are very friendly and efficent and we would definitely stay here again. Pitlochry is a lovely place.

Room Tip: Ask for a scenic room and if you can afford it a superior room.
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  • Stayed January 2012, travelled as a couple
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Helpful?
3 Thank maxicanon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review, 8 February 2012
Hello and thanks for your prompt review and fair assessment of our operation. I've passed on your comments to the team and it is a massive motivation to all of us when customers appreciate what we do. Hope to see you up here again.
Regards
Chris Stanton
G.M
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Dundee, Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 February 2012

Room was a good size, clean with nice furnishings. Bathroom was very nice. We were upgraded upon arrival (don't know why) to a superior room but for the price we'd already agreed (£65.00). The breakfast was good except for two things. One no-one was around when we went down and after we'd sat down, staff asked us to move. Two, I got a kipper that I didn't ask for with my cooked breakfast. It wasn't worth complaining about but it did make the rest of my food taste fishy.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Jenezzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review, 8 February 2012
Hi, glad you enjoyed your break, I've tried to get to the bottom of 'kippergate' and it seems the chef misunderstood one of the waiters so apologies (who decided that kippers should be served at breakfast anyway !!!!! I've never understood that.) The reason you got an upgrade was that a very good friend of mine who recommend this Hotel for you made me! So I am glad you enjoyed your break and thanks for your post.
Regards
Chris Stanton
G.M
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Cupar, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2012

Friendly staff and comfortable surroundings make this 4 night stay an ideal break. The deal was diner B&B and included a £50 credit at the bar as well as 10% off the original cost. The rooms were large, clean, warm and comforable. The food was simple, plentiful and very good. The whole atmosphere made you relax and enjoy. The pool was warm and inviting. All in all really good value for money when you're looking for a treat you can still afford in these difficult financial times. I will certainly be back before too long.

Room Tip: Look for a superior room. The views are great.
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  • Stayed February 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gavindrummond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review, 8 February 2012
Hello, what a lovely review, we are all delighted. Yes, you are correct......the deals we have on at the moment are amazing and customers have really appreciated them in what you say are 'difficult financial times'. Thanks for highlighting the fact that we are great value for money.
Best Regards
Chris Stanton
G.M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 5 Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 February 2012

My husband and I booked this hotel for 1 night .It was a last minute booking on late rooms.com.We had been here before about 20years ago so had an idea of what we were coming to.
The hotel has partly been refurbished reception and bar/restaurant area and I believe some rooms have been tidied up to a high standard and are very contemporary .

Our room was a twin room which hadn't been upgraded yet. It was fine for what we wanted. Just a bit tired few cobwebs but lovely and warm.
There was the option to eat in the restaurant for a discounted rate offered because we came through late rooms.com. The meal was fault less friendly staff and very accommodating .

Great evening entertainment****

Leisure facilities were a bit disappointing . Great pool and jacuzzi but sauna out of order and the changing rooms a bit tired.

Breakfast was fine. Lovely reception area ideal for reading papers and gathering your thoughts.

Friendly staff especially Frank from the bar and restaurant area a real credit to the hotel. He seems to interact with everyone.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Murcia23w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review, 4 February 2012
Hello, glad to see that you enjoyed your wee break and thanks for such a prompt post. Can you believe that a customer threw a whole bucket of water on the coals in the sauna which of course blew it and now needs a full replacement !! Frank is made up with your comment and I'm delighted you enjoyed your meal.
See you again
Chris Stanton
General Manager
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Lancashire
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 February 2012

Just had a 5 day Shearings coach holiday staying at the Pitlochry Hydro. The hotel was excellent. The public rooms are all comfortable and nicely decorated. Good choice of food served by pleasant attentive staff. Bar service very efficient, there was no queue at all despite it being all-inclusive! Our driver, George, was very professional and knowledgeable and provided commentary throughout. Thank you and well done to all, we will definitely be returning!

Room Tip: Our standard room was a good size and perfectly acceptable. Superior rooms and scenic view rooms are...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank edentripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review, 3 February 2012
Glad you enjoyed your stay and all aspects of your break were reviewed well. Our coach drivers are very knowledgeable about the areas they tour around and many of our guests comment about this.....it makes a huge difference to your holiday and gives you an understanding of where it is you are that you might not get ordinarily. I will pass on your kind words to George who will be thrilled you appreciate his efforts on that score.
See you again soon
Chris Stanton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Pitlochry Hydro Hotel

Property: The Pitlochry Hydro Hotel
Address: Knockard Road, Pitlochry PH16 5JH, Scotland
Phone Number:
Region: United Kingdom > Scotland > Perth and Kinross > Pitlochry
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Pitlochry
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Pitlochry Hydro Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
Just ten minutes walk from the town centre, the historic and recently refurbished Pitlochry Hydro Hotel overlooks the town of Pitlochry itself. The Pitlochry Hydro hotel offers an excellent range of facilities for visitors, including a modern, well-equipped gym and heated indoor swimming pool. The hotel houses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. Pitlochry is a superb base for walkers. Ben Vrackie towers above the town, and the Cairngorm Massif is close by to the North. Loch Tummel and Loch Rannoch are also easily explored using the hotel as a base. ... more   less 
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Also Known As:
Pitlochry Hydro Hotel
The Pitlochry Hydro Hotel Scotland

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