Booked an overnight stay here a couple of nights ago, excellent booking in experience, room was satisfactory, with ensuite, lounge area and comfy bed, we actually had a reasonable nights sleep, but our evening meal was such a disappointment, we were at the end of dinner service and were made to feel as though we were not welcome as staff were setting up tables for breakfast and making such a noise in doing so, the only thing we enjoyed about our meal was the bottle of Chablis!. The hotel is also used for coach parties which isn't a problem but wasn't expecting evening entertainment for the coach party while we were having dinner.
Had a swim in the pool, but the changing room needs updating, a bit tired looking, jacuzzi was closed for maintenance, so unable to use that.
Spoke to manager the next morning and seemed to listen to what we had to say and refunded our evening meal the night before which was generous of him.
Unfortunately we wouldn't go back.
- Official Description (provided by the hotel):
- Just ten minutes walk from the town centre, the historic and recently refurbished Pitlochry Hydro Hotel overlooks the town of Pitlochry itself. The Pitlochry Hydro hotel offers an excellent range of facilities for visitors, including a modern, well-equipped gym and heated indoor swimming pool. The hotel houses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. Pitlochry is a superb base for walkers. Ben Vrackie towers above the town, and the Cairngorm Massif is close by to the North. Loch Tummel and Loch Rannoch are also easily explored using the hotel as a base. ... more less
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- Also Known As:
- Pitlochry Hydro Hotel
- The Pitlochry Hydro Hotel Scotland