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“excellent”

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The Pitlochry Hydro Hotel
Ranked #10 of 18 Hotels in Pitlochry
Reviewed 8 March 2013

we chose this hotel as the leisure facilities looked good, as well as the hotel itself. upon arrival we were given a 50 pound credit between us towards food or beverages . the room which was a standard room was of good quality warm, and plenty of hot water for the bath. in the restaurant there was a good choice on the menu of a three course meal. the food we found was really good .breakfast also was very good. there is a large bar lounge area and also a another lounge and tv lounge. entertainment on two of the nights was very good. bar service too was very good . leisure facilities excellent. guests have full use of swimming pool, jacuzi sauna and gym . pitlochry itself is a charming place and we found it quite easy walking into the town and back from the hotel. overall we had a very good time and i must say thanks to all the staff for making this hotel as good as it is , excellent. we will return in the near future.

  • Stayed: March 2013, travelled as a couple
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2  Thank mrjim24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 11 March 2013

Hi, well thats me happy for the rest of the day....Monday mornings arn't too bad when the first e mail I look at links me to a customer praising us. It appears every aspect of your stay was as it should be and most importantly tou will consider us again. The midweek offer is particularly good value for money and just about everyone I meet during the week tells me so. The staff will be delighted that you appreciate their efforts and a big thank you for taking the trouble to post such a nice review.
Regards
Chris Stanton
GM

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641 - 647 of 897 reviews

Reviewed 6 March 2013

A very good hotel all round. Excellent food and service with efficient friendly staff .
The dining room staff worked as a team which meant the place ran like clock work. Our room had a great view of the hills which looked lovely in the snow. Gordon our driver wasn't fazed by the weather and made the 3 trips most enjoyable. We shall certainly return, thank you.

  • Stayed: February 2013, travelled as a couple
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1  Thank vbam974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 7 March 2013

Hi, I suppose the 250th review is as important as the other 249 but it seems like a bit of a milestone. At this stage we sit comfortably with a consistent 4* standing and its all down to lots of hard work and customers like you taking the trouble to post reviews.
Thanks very much and I will pass on your regards to Gordon and the rest of the team.
Thanks again
Chris Stanton
GM

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Reviewed 4 March 2013

Hi there, this was our fifth stay at The Pitlochry Hydro Hotel in the last couple of years or so. As always it was a great visit, our room (126) had a superb view, and from the moment you arrived the staff made you feel at home. From the front desk, through the bar and to the dining room manager and his staff, all were cheery and very professional.
Sad to leave, highly recommended, will be back for sure,Trevor and Val, Carnoustie.

  • Stayed: March 2013, travelled as a couple
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1  Thank chazi63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 6 March 2013

Hello there,
Having customers return again and again and to recognise that our standards and qualities remain in place is something we are always trying to achieve. Nothing pleases us more than seeing familiar faces return and have another positive experience. Let me know when you are coming again and we will attempt to offer you the room you were so pleased with.
Best Regards
Chris Stanton
GM

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Reviewed 3 March 2013 via mobile

A typical Scots Victorian type hotel, half way up a hill and views over mountains. Imposing hotel, huge carpark. Very welcoming staff, helpful too. Big bedrooms, well heated, big bath, loads of very hot water.
Hotel was full, so meal times a bit regimented. Food was good and plentiful, waiting staff very friendly.
Pool a good size, and access not restricted.
WiFi in lounge a bit patchty, and slow. But it is surrounded by mountains!
Well worth a look around Pitlochry.

  • Stayed: February 2013
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1  Thank taffma2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 4 March 2013

Hi there and what a fantastic review. A lot of customers have mentioned the friendliness of our staff and complimented us on our operation lately which means an awful lot to all of us. The team here prides itself on consistency and attention to detail and it is lovely when that is recognised.
Thanks a million for posting such a positive review and hopefully you will visit us again in the not too distant future.
Regards
Chris Stanton
GM

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Reviewed 25 February 2013 via mobile

Stayed here 22nd to 24th of Feb with my wife and mother. All of us found it a lovely clean relaxing hotel. Room was spacious with a excellent bed. Food was very very good, for both dinner aand breakfast. Friendly obliging staff. This hotel definitely made our weekend a very pleasant one in the Scottish highlands.

  • Stayed: February 2013
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1  Thank Tartan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 28 February 2013

Hi, with a headline titled 'fantastic' I am already satisfied for the day and its not even 9am yet ! I suppose it can only go downhill from here....... I am really pleased you have picked up on some of the qualities this Hotel has and chosen to share it with the people who read these pages. It is very important to us and we appreciate it.
Thanks
Chris Stanton
GM

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Reviewed 25 February 2013

This is a very good hotel for money. We had £50.00 towards our bar bill and drinks prices are very reasonable, so you do not use your £50.00 to quickly. Free use of the swimming pool and spa is also included.

Room Tip: Room 126 has great views.
  • Stayed: February 2013, travelled as a couple
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2  Thank WashingtonMackems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 27 February 2013

Hello there and thanks for a five star review....thats certainly cheered me up on a cold and frosty Perthshire morning. Having said that it is still stunning here today and will warm up a little later.
When customers feel this way about us it kind of makes it all worth while ....it definitely helps thats for sure.
Come back anytime you like.
Thanks again
Chris Stanton
GM

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Reviewed 16 February 2013

We stayed here for two nights and were impressed from start to finish. Helpful, friendly staff; a comfortable room; good food; efficient pleasant service; great entertainment and a well equipped though small gym all helped to make this one of our best hotel experiences in recent years.

  • Stayed: February 2013, travelled as a couple
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3  Thank superted187069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this reviewResponded 18 February 2013

Hi, I am so pleased that our last few reviews have all been 5* and customers who post on trip advisor and speak to me in person all have such positive things to say.
All the team here work towards that standard and are very pleased to see that customers take the time to post their positive comments....I've said it before and I will say it again and again....comments like this boost morale and encourage us all.
Best Regards
Chris Stanton
GM

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Additional Information about The Pitlochry Hydro Hotel

Address: Knockard Road, Pitlochry PH16 5JH, Scotland
Phone Number:
Region: United Kingdom > Scotland > Perth and Kinross > Pitlochry
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Pitlochry
Price Range: £64 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pitlochry Hydro Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
Just ten minutes walk from the town centre, the historic and recently refurbished Pitlochry Hydro Hotel overlooks the town of Pitlochry itself. The Pitlochry Hydro hotel offers an excellent range of facilities for visitors, including a modern, well-equipped gym and heated indoor swimming pool. The hotel houses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. Pitlochry is a superb base for walkers. Ben Vrackie towers above the town, and the Cairngorm Massif is close by to the North. Loch Tummel and Loch Rannoch are also easily explored using the hotel as a base. ... more   less 
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Also Known As:
Pitlochry Hydro Hotel
The Pitlochry Hydro Hotel Scotland

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